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"Elevator was not in working order - resulted in having to carry several loads of items from the car to the hotel room up a flight of stairs. " More

By a verified traveler on Fri 28 Jun 2019

Hotel Description

Hotel near Oracle Arena in Alameda

Close to airport

Within 6 miles (10 km) of this hotel, you'll find RingCentral Coliseum and Oracle Arena. Oakland Zoo is within 6 miles (10 km) and Oakland Museum of California is within 9 miles (15 km).

Free perks

A fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is also provided.

Free WiFi, kitchens

The 87 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, sofa beds, and coffee/tea makers. Housekeeping is available on request.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$105* Per night/room Jul 12 - Jul 13

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Oakland - Alameda Airport ratings based on 15 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Oakland - Alameda Airport

Everyone (6) Couples (1) Family (1)
4 out of 5

Posted by on Feb 26, 2020

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2 out of 5
We booked two rooms with king size beds a month in advance. When we checked in yesterday one of the rooms given had a queen size bed. No utensils in the kitchen ...no plates...nothing....very bad experience even after booking a month in advance.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 10, 2019 by Hotel Management

Please accept our sincere apology that our staff was unable to get you the room you booked and the service issue which impacted your stay. Your feedback helps improve our future guest experience, and henceforth, it has been discussed with the teams involved in an effort to deliver the hospitality you should always expect from us. Kindly note, our brand standards require us to keep the kitchenware available at the front desk rather than leaving them in the suites. We will remind them to communicate this more clearly in the future. Thank you again, and we hope to have the chance to redeem ourselves on your next stay. Sincerely, Hotel Management

3 out of 5
Elevator was not in working order - resulted in having to carry several loads of items from the car to the hotel room up a flight of stairs.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 29, 2019 by Hotel Management

Thank you for being our guest. We are happy that you enjoyed your overall stay with us, but we apologize for problems with the elevator. Your comments were shared with our engineering department, and the problem has since been corrected. We hope to have the opportunity to be of service to you the next time you are in the area. Sincerely, Hotel Management

4 out of 5
the affordability for low cost accessibility. enjoyable stay

Posted by on Apr 24, 2019

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Comment from Hotel Management

Apr 25, 2019 by Hotel Management

Thank you for selecting Extended Stay America for your needs. We are delighted to read you had an excellent stay and that you found the value we offer to be affordable. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management

3 out of 5
Water damage on ceiling in the lobby. TV in room was almost in black and white. Some channels weren't viewable. No guide on the TV.. Couldn't use the tub had to shower, no stoppwr. Hallway smelled like marijuana. Elevator barely worked. The continental breakfast was just muffins in packaging and coffee. Continental breakfast usually has fresh pastries, fruit, breads etc.... Very disappointed all the way around. Will never return.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 23, 2019 by GM

Dear Valued Guest, Thank you for taking the time to share a few details from your recent stay with us. We are truly sorry that the condition of the areas you mentioned were not up to par and prevented you from leaving our hotel with a favorable impression. Our hotel does encompass quite a bit of real estate and we do our best to make sure every area is spotlessly maintained. We appreciate you bringing this to our attention and we are already working to address the problems. We would also like to apologize for the less than perfect experience you had while dining with us and that we fell short of your expectations. We will share your notes with our Food and Beverage team and show them where we may have some room for improvement. We want our property to be a relaxing retreat and will continue to work diligently to make sure our guests are thoroughly impressed with every aspect of their stay. Thank you again for being our guest. We hope you will consider giving us a second chance to provide you with a better stay on your next visit to this area. Sincerely, Hotel Management

5 out of 5

Posted by on Feb 20, 2019

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Comment from Hotel Management

Apr 21, 2019 by Hotel Management

Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management

4 out of 5

Nice and clean!

It is a decent hotel for what you pay. The fridge was a little too loud, but everything is clean and no foul odors.

Posted by , from Oakland on Jul 15, 2017

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Comment from Hotel Management

Jul 17, 2017 by General Manager

Romero, thank you for sharing your feedback. It’s our pleasure knowing you liked our affordable rates and loved the cleanliness of our hotel. We hope to see you again soon at Extended Stay America - Oakland - Alameda Airport. Sincerely, General Manager

4 out of 5

Nice Hotel. Next To Oakland Raiders Training HQ's

Lovely Extended Stay Hotel. Staff Courteous. Queen Size Room was very clean with modern furniture. Sm. Kitchenette w/full size Frig.(needed kitchen sink replaced due to rust stains around the drain-out that wasn't pleasant to look at but didn't effect it's use at all). Lg. Bathroom, Seating Area w/Lg. Desk, Couch and Coffee Table. Flat Screen T.V. on a swivel stand can be seen from couch area and bed. If you're an Oakland, CA. Raider Fan!!! or just involved with sports in any compacity that has you in contact with their organization or team this Extended Stay Hotel is great because next door to Raider's Training Facility in Alameda, CA. (If you don't need 5 star services but just clean, close and quiet) Steps from shoreline with trails for walking, running or biking. Parking Lot w/handicap spaces close to entrance.

Posted by , from CA. Bay Area on Jun 19, 2016

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4 out of 5

Quiet hotel not far from Oakland Airport

Pros: Quiet location. Easy parking.
Cons: Kitchen supplies.
Location: The town of Alameda is nearby (by car). Park Street is full of shops and restaurants and fun to walk on. Long stretches of waterfront to walk on.
Comfortable, clean room with sitting area and kitchenette. Slightly away from the hubub of the airport yet close enough to catch an early flight. Basic utensils in kitchenette but no coffee maker or mugs. Shampoo but no conditioner. Now that I know to bring my own, would definitely stay here again.

Posted by , from San Rafael, CA on Apr 16, 2016

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3 out of 5

Not a 3-star hotel

Pros: Free Internet
Cons: Nothing close, Noisy, Poor breakfast
Not sure why anyone would rate it as a 3-star hotel. Very much Motel 6 quality, but with a kitchen. The exterior looks nice, but very spartan and low quality inside. Free breakfast included pre-packaged, well preserved, no refrigeration required muffins, bagel, cream cheese, creamers, mixed jelly and oatmeal. Fresh items include apples, oranges and bananas, along with coffee. No milk (accordingly, no cereal) so it was not a very kid-appealing place. Nightly rate was very low, but I would only stay there briefly or if by myself. With a family, its isolation and sparse amenities would make it difficult to keep children happy, unless you do not mind a 6 mile drive to get milk.

Posted by , from Eugene, OR on Aug 9, 2012

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About the Extended Stay America Oakland - Alameda Airport

Location 1260 S Loop Rd, Alameda, CA 94502

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Oakland - Alameda Airport also features a fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Alameda hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oakland, CA (OAK-Oakland Intl.) (4.2 km / 2.6 mi)
  • Train station: Coliseum Station (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Oakland - Alameda Airport offers 87 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Alameda hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Alameda Airport
  • Extended Stay America Oakland
  • Extended Stay America Oakland Alameda Airport
  • Extended Stay America Oakland Alameda Airport Hotel
  • Extended Stay America Oakland Hotel Alameda Airport
  • Extended Stay America Oakland Alameda Airport Aparthotel
  • Extended Stay America Oakland Aparthotel
  • Extended Stay America Oakland - Alameda Airport Hotel
  • Extended Stay America Oakland - Alameda Airport Alameda
  • Extended Stay America Oakland - Alameda Airport Hotel Alameda

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.