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Holiday Inn Norwich City by IHG

Property class: 4
4-star hotel near Carrow Road Stadium

Choose dates to view prices

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Fitness facility
Exterior
Desk, soundproofing, iron/ironing board, free cribs/infant beds
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrow Road, Norwich, England, NR1 1HU
  • Place, Carrow Road Stadium
    ‪1 min walk‬
  • Place, Norfolk Broads
    ‪3 min walk‬
  • Place, Norwich Castle
    ‪17 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(11 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds (Pitch View)

9.0 out of 10
Wonderful
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Pitch View)

7.0 out of 10
Good
(2 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Pitch View)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Pitch View)

  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Norwich

Central Norwich getaway .Your stay at this hotel will put you steps from Carrow Road Stadium and a 5-minute walk from Norfolk Broads. Also, Norwich Riverside Walk is within half a mile (1 km) and Norwich Cathedral is within 2 miles (3 km).

What's nearby

  • Carrow Road Stadium - 1 min walk - 0.1 miles
  • Norfolk Broads - 3 min walk - 0.2 miles
  • Norwich Riverside Walk - 8 min walk - 0.4 miles
  • Norwich Castle - 17 min walk - 0.9 miles
  • Norwich Theatre Royal - 19 min walk - 1.1 miles

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪The Jubilee - ‬13 min walk
  • ‪Coach and Horses - ‬10 min walk
  • ‪The Queen of the Iceni (Wetherspoon) - ‬8 min walk
  • ‪The Rose - ‬13 min walk

About this property

Holiday Inn Norwich City by IHG

4-star hotel near Carrow Road Stadium
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square meters) and includes conference space. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 129 sq ft of conference space
  • 12 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Lobby sitting area
Holiday Inn Express Norwich by IHG
Norwich
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 820 reviews
$70 nightly
The price is $84
May 10 - May 11
Total with taxes and fees
Holiday Inn Express Norwich by IHG

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

How close is Holiday Inn Norwich City by IHG to the airport?

Holiday Inn Norwich City by IHG is 5 mi (26-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on May 10, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Norwich City by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Norwich City by IHG.

Does Holiday Inn Norwich City by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Norwich City by IHG, but buffet breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Norwich City by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Norwich City by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Norwich City by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 7.95 per night.

Does Holiday Inn Norwich City by IHG have a pool?

Holiday Inn Norwich City by IHG does not have a pool.

Does Holiday Inn Norwich City by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Norwich City by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Norwich City by IHG to downtown Norwich?

Holiday Inn Norwich City by IHG is 0.8 mi away from Norwich.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 78 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, however parking was a bit difficult if you arrived later in the day due to lack of spaces and shared with Football ground.
Stayed 1 night in Jan 2026

8/10 Good

Sharon

Traveled with group
Nice friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

6/10 Okay

Kelly

Traveled with partner
We booked the holiday inn Carrow Road as perfect for our stay. We was celebrating my birthday on NYD so booked for NYE forn2 nights so we an go to Norwich City. Reception was outstanding and very efficient. We was upgraded to 6th floor and had football pitch view of the stadium. The room was quite large but it was very dated and tiresome. There was one chair by a desk, no plug sockets by one side of the bed, the complimentary fridge had 1 can of water, 1 can of Pepsi and 1 packet of crisps but yet there was 2 Adults staying, they was not even replenished the following day as we was there do 2 nights. I made the mistake of booking in my name as my partner is a IHG member platinum usually he will get drink voucher.
Stayed 2 nights in Dec 2025

8/10 Good

Keely

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, hotel was clean and parking easy
Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly welcome at reception, a large clean room with 2 double beds and a view of the football stadium. Good bar and lounge area with big screen tv. Breakfast was fine standard hotel buffet. Good location and a comfortable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eady convenient location for visiting me grandparents
Stayed 1 night in Dec 2025

10/10 Excellent

howard

Stayed 2 nights in Jan 2026

10/10 Excellent

Aristotle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and tidy in all areas. Midday check out is a massive bonus. We didn't have breakfast, therefore can not comment about that.
Stayed 1 night in Dec 2025

8/10 Good

Harvey

Stayed 1 night in Dec 2025

10/10 Excellent

Adelesio

Stayed 1 night in Dec 2025

8/10 Good

Laura, Newport Pagnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth efficient check in, clean room. Shower was like a slow leak of water rather than an actual shower. Bath impossible to fill with non existent water pressure.
Stayed 1 night in Dec 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
The young lady on reception gave us an upgrade on arrival , to a room with a pitch view . She also arranged for us to have room service so that we could watch the match as the restaurant was so busy . She really went above and beyond to make our stay special
Stayed 2 nights in Dec 2025

8/10 Good

Alastair

Stayed 1 night in Dec 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service
Nice hotel for the price, but not the most cmfortable of beds.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room, great breakfast and close proximity to shopping in Norwich.
Stayed 2 nights in Dec 2025

4/10 Poor

Tyrone

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Kirsty

Stayed 1 night in Dec 2025

10/10 Excellent

ANN

A great stay,nice clean room, comfortable bed. All the staff were friendly and helpful,nothing too much bother.A good location,close to the station and retail park.We hope to stay here again when we next visit Norwich.
Stayed 3 nights in Dec 2025