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Quality Inn & Suites Big Stone Gap

2.5 star property
Hotel near Miner's Park in Big Stone Gap

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Photo gallery for Quality Inn & Suites Big Stone Gap

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Exterior
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lobby
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4609 Aerial Way, Big Stone Gap, VA, 24219
  • Place, Crooked Road Heritage Music Trail
    ‪2 min drive‬
  • Place, The Trail of the Lonesome Pine Outdoor Drama
    ‪4 min drive‬
  • Place, Miner's Park
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Big Stone Gap

City center stay.You'll find Miner's Park and The Trail of the Lonesome Pine Outdoor Drama within 3 miles (5 km) of this hotel. Southwest Virginia Museum and Crooked Road Heritage Music Trail are also within 3 miles (5 km).

What's nearby

  • Crooked Road Heritage Music Trail - 2 min drive - 1.7 miles
  • The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 2.1 miles
  • Miner's Park - 4 min drive - 2.1 miles
  • High Knob - 17 min drive - 13.6 miles
  • Natural Tunnel State Park - 20 min drive - 19.5 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 62 min drive

Restaurants

  • ‪Hardee's - ‬5 min drive
  • ‪Subway - ‬13 min walk
  • ‪KFC - ‬6 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Good Times at The Gap - ‬5 min drive

About this property

Quality Inn & Suites Big Stone Gap

Hotel near Miner's Park in Big Stone Gap
Quality Inn & Suites Big Stone Gap offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. Barbecue grills, a vending machine, and a picnic area are also featured at Quality Inn & Suites Big Stone Gap. Free self parking is available.

This Big Stone Gap hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Quality Inn & Suites Big Stone Gap offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided daily.

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Mar 15 - Mar 16
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (17 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

How close is Quality Inn & Suites Big Stone Gap to the airport?

Quality Inn & Suites Big Stone Gap is 50.2 mi (62-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites Big Stone Gap?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Big Stone Gap on Mar 15, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites Big Stone Gap have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites Big Stone Gap.

Does Quality Inn & Suites Big Stone Gap offer free breakfast?

Quality Inn & Suites Big Stone Gap offers free full breakfast every day from 6 AM to 9 AM.

Is there a casino at Quality Inn & Suites Big Stone Gap?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites Big Stone Gap?

Check-in start time: 3 PM; Check-in end time: 7 AM.

Is there free parking at Quality Inn & Suites Big Stone Gap?

This hotel offers free self parking.

Does Quality Inn & Suites Big Stone Gap have a pool?

Quality Inn & Suites Big Stone Gap features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Quality Inn & Suites Big Stone Gap have a restaurant?

Yes, there is a restaurant on site.

Does Quality Inn & Suites Big Stone Gap have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites Big Stone Gap to downtown Big Stone Gap?

Quality Inn & Suites Big Stone Gap is 1.4 mi away from Big Stone Gap.

Quality Inn & Suites Big Stone Gap Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 489 reviews
Rating 8 - Good. 103 out of 489 reviews
Rating 6 - Okay. 10 out of 489 reviews
Rating 4 - Poor. 6 out of 489 reviews
Rating 2 - Terrible. 11 out of 489 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Loren

Stayed 1 night in Dec 2025

10/10 Excellent

Violet

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice location, roomy parking lot, good value for money
Stayed 2 nights in Nov 2025

10/10 Excellent

Shayonna

Stayed 2 nights in Nov 2025

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Stacey

Business traveler
The rooms were very clean and the staff was great everything was outstanding we will definitely be back
Stayed 1 night in Nov 2025

10/10 Excellent

Zoe

Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very accommodating. The pool was great after a long drive. The beds were very comfortable and I will definitely stay again if in the area
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Breakfast was okay, the area was safe and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really wonderful. I just love their country accents and so helpful and accommodating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice and you had a lot of places to park. Everything was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
I hate staying in hotels. Yours was great. Clean and very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The venue is clean and quiet. Our only complaint is the WiFi that is inadequate and unavailable much of the time.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Ever!

This was the cutest, most updated hotel I have ever stayed in. It was decorated so cute and I absolutely LOVED the cabin lime feeling. From the front lobby to the hallways and even the rooms were amazing! We will definitely be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back!

Nice, clean room. Decent continental breakfast. Will happily stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Sandra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I didn’t like having to change rooms because the bottom mattress had a fairly large smear of blood on it.
Stayed 3 nights in Aug 2025

8/10 Good

Brooklyn

Stayed 1 night in Aug 2025

10/10 Excellent

AHMAD REZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025