4.4 out of 5

"I was in the hotel since march 23 to march 26. They wrongly charge me with two rooms and said it would take only 3 to 5 days to return the amount. It´ ... " More

By a verified traveler on Fri 06 Apr 2018

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Hotel Description

Enjoy free breakfast at this 3-star Sterling hotel

Near the airport

You'll find Herndon Centennial Golf Course and Center for Innovative Technology Complex within 3 miles (5 km) of this hotel. Also, Dulles Sportsplex is within 3 miles (5 km) and National Air and Space Museum Steven F. Udvar-Hazy Center is within 6 miles (10 km).

Free perks

A fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate freebies like buffet breakfast, WiFi in public areas, and a roundtrip airport shuttle. A business center, a lobby fireplace, and a library are also on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 59 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
$64 per night

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Washington Dulles International Airport, VA ratings based on 54 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Washington Dulles International Airport, VA

Everyone (13) Family (2)
2 out of 5
I prepaid for my room on Travelocity but the front desk staff said the payment never went through. I don't know if this was Travelocity's fault or the hotel. He said it was on Travelocity's end. I spent over an hour at the front desk waiting to resolve this situation. It was 1 am. I didn't get my room until after 2 am. Also, the toilet was running so I had to shut off the water in order to sleep. It was convenient to the airport.

Posted by on Oct 24, 2018

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Comment from Hotel Management

Nov 9, 2018 by Ania

I would like to thank you for the feedback regarding your most recent visit to our hotel. Please accept my sincere apology for the inconveniences you experienced as a welcomed guest of our hotel during your recent stay. We take great pride in delivering excellent service. Unfortunately we failed to exceed this expectation and for this, I am truly sorry. A well-trained staff that meets guest expectations is basic for a good stay. I am sorry if this was not your experience. Again, thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! Please stay with us again soon so that we can demonstrate our commitment to your comfort.

3 out of 5
The staff was excellent but overshadowed by the presence of black mold in the bathroom, a leaky water-drip from the utility closet in the room, a broken TV in the room, and a general sense of uncleanliness in the room (stains on floor and furniture, etc.)

Posted by on Sep 7, 2018

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1 out of 5
Poor staffing very rude and inconsiderate waited over 5 minutes at desk to check out only to discover staff sitting in back TV in room had horrible picture

Posted by on May 6, 2018

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Comment from Hotel Management

May 10, 2018 by Customer Care

Thanks for taking the time to write a review. We're sad to hear that your stay was anything less than satisfying due to the service extended by the staff during that time. That is definitely not the usual kind of service we give and we are sorry if we fell short in this aspect. We aim to provide the best service possible and to help us achieve it, your feedback is very helpful as it will assist us further in bettering our services and facility. Hopefully you will still choose to stay with us again in the future.

3 out of 5
I was in the hotel since march 23 to march 26. They wrongly charge me with two rooms and said it would take only 3 to 5 days to return the amount. It´s april 6 and keep waiting for my money and credit. You owe me USD$ 245. Manager lacks completely of customer service knowledge. He can´t talk back sarcastically to customer like that without getting punched or fired in my country, to say the least!

Posted by on Apr 6, 2018

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4 out of 5

Nice Stay

Was at the motel from Thursday thru Monday. Room was nice and motel was in a central location for my stay.

Posted by , from Marietta GA on Mar 21, 2018

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4 out of 5

Hotel was very nice

Hotel was farther away from DC than I wanted but it was nice and the price was good. very cozy hotel

Posted by , from NC on Jun 6, 2017

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5 out of 5

Great Stay

Pros: Location and near a gas station to fill up my rental car.
Location: Was there for a family emergency. It was great near the highway to travel.
Staff was great. Help me out about the area I needed to go. Willing to make fresh coffee when I had to leave at 4:00AM. Breakfast was awesome. Lots of choices for breakfast, from eggs to toast. Great coffee! The side door was very hard to open. Needs some repair. Outside needs a little picking up. Overall an excellent stay!

Posted by , from Denver, CO on Apr 24, 2017

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4 out of 5

Decent hotel.

The room was clean, quiet and comfortable. The location is perfect for anyone with a car or Uber account. The free breakfast was okay and the staff was quick to refill or replace anything that ran short or out. Sausage or bacon would be an nice addition to the breakfast menu. We enjoyed our weekend getaway in Sterling, VA.

Posted by on Feb 15, 2017

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4 out of 5

Good quiet place near IAD Dulles

Location: off site and nothing to do nearby
A good hotel in all aspects but never exactly great. It is isolated and quiet for a good night's rest. No in-house restaurant and none nearby, so have a vehicle or Uber it.

Posted by , from Denver, CO on Sep 17, 2016

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4 out of 5

Great service

Overall it was a great hotel. I'm not usually critical but finding hair in the shower and having a slow draining sink is really not cleanly.

Posted by , from Wyoming on Nov 26, 2015

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Comment from Hotel Management

Dec 1, 2015 by elsa

Dear Valued Guest, Thank you so much for taking the time to complete the survey. Your feedback is very important to us and we appreciate it. We hope to see you soon again. Have a lovely day. Thank you Elsa

About the Country Inn & Suites by Radisson, Washington Dulles International Airport, VA

Location 45620 Falke Plz, Sterling, VA 20166

Property Features

WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A fitness center, a library, and coffee/tea in a common area are also featured at Country Inn & Suites by Radisson, Washington Dulles International Airport, VA. Free self parking is available. This 3-star Sterling hotel is smoke free.

  • 59 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (5.8 km / 3.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Washington Dulles International Airport, VA offers 59 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

This property offers airport shuttle pickup service from Washington Dulles International Airport only. For more details, please contact the property using the information on the reservation confirmation after booking.

Airport shuttle service is offered on request during limited hours. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Carlson Washington Dulles Airport
  • Country Carlson Washington Dulles Airport

You should know

  • Country Inn & Suites by Radisson, Washington Dulles International Airport, VA offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.