Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property
3.5-star hotel near Portsmouth Naval Shipyard Museum

Choose dates to view prices

Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Exterior
Indoor pool
Lobby
Breakfast and dinner served, seafood
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk
  • Pool

Explore the area

View in a map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Place, Norfolk Scope
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(58 reviews)
  • 306 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 306 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Portsmouth

On river.With a stay at this Portsmouth hotel, you'll be steps from Portsmouth Naval Shipyard Museum and a 5-minute walk from Children's Museum of Virginia. Waterside District and MacArthur Center are also within 2 miles (3 km).

What's nearby

  • Portsmouth Naval Shipyard Museum - 3 min walk - 0.2 miles
  • Waterside District - 14 min walk - 0.8 miles
  • Norfolk State University - 4 min drive - 2.1 miles
  • Norfolk Scope - 5 min drive - 2.5 miles
  • Old Dominion University - 9 min drive - 4.8 miles

Getting around

  • Civic Plaza Station - 4 min drive
  • Norfolk Station - 6 min drive
  • Norfolk Intl. Airport (ORF) - 19 min drive

Restaurants

  • ‪The Bier Garden - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Guad's @ Olde Towne - ‬9 min walk
  • ‪Old Towne Public House - ‬6 min walk
  • ‪High Street Pizza & Pour House - ‬4 min walk

About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5-star hotel near Portsmouth Naval Shipyard Museum
Renaissance Portsmouth-Norfolk Waterfront Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 24355 square feet (2192 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Portsmouth-Norfolk Waterfront Hotel. For a fee, parking is available.

This 3.5-star Portsmouth hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 24355 sq ft of conference space
  • 2192 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Frequently asked questions

How close is Renaissance Portsmouth-Norfolk Waterfront Hotel to the airport?

Renaissance Portsmouth-Norfolk Waterfront Hotel is 12.5 mi (19-min drive) away from the Norfolk Intl. Airport (ORF) airport, the closest popular airport to the property.

How much does it cost to stay at Renaissance Portsmouth-Norfolk Waterfront Hotel?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Renaissance Portsmouth-Norfolk Waterfront Hotel on Oct 28, 2025 start from $188.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have an airport shuttle?

Airport shuttle services are not available at Renaissance Portsmouth-Norfolk Waterfront Hotel.

How close is Renaissance Portsmouth-Norfolk Waterfront Hotel to the beach?

This hotel is 14.8 mi (25-min drive) from Little Creek Beach and 15.1 mi (26-min drive) from Chesapeake Beach. Don't forget your sunscreen!

Does Renaissance Portsmouth-Norfolk Waterfront Hotel offer free breakfast?

Free breakfast isn’t provided at Renaissance Portsmouth-Norfolk Waterfront Hotel, but buffet breakfast is offered for a fee of between USD 17.95 and 17.95 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Renaissance Portsmouth-Norfolk Waterfront Hotel?

No, there is no casino at this hotel, but Rivers Casino Portsmouth (6-min drive) is nearby.

What time is check-in at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Renaissance Portsmouth-Norfolk Waterfront Hotel?

Free parking is not available at this hotel. Self parking is available for USD 15 per day.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a pool?

Renaissance Portsmouth-Norfolk Waterfront Hotel features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a restaurant?

Renaissance Portsmouth-Norfolk Waterfront Hotel is home to The Crawford Restaurant, which features seafood.

Does Renaissance Portsmouth-Norfolk Waterfront Hotel have a spa?

There are no spa services available at this hotel.

How close is Renaissance Portsmouth-Norfolk Waterfront Hotel to downtown Portsmouth?

Renaissance Portsmouth-Norfolk Waterfront Hotel is 0.2 mi away from Portsmouth.

Reviews

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 566 out of 1006 reviews
Rating 8 - Good. 208 out of 1006 reviews
Rating 6 - Okay. 107 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

Reviews

4/10 Poor

Jessica

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Unfortunately we checked in at 5:30 pm and no rooms were ready. Check in started at 4pm
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, will stay again.

Beautiful hotel! Bar staff is exceptional. Bre was our favorite. Hotel should keep pool towels downstairs as housekeeping could not deliver towels to the pool in a timely manner. Front desk advised there were 7 deliveries in front of the pool delivery for towels without a time frame on when they would arrive. Housekeeping will only provide fresh towels in room that are on the floor and does not make beds when you stay over however nothing in the room informs you of this. Hotel charges for parking however I was not informed until checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Nice Neat & Clean Great Restaurant Great Food
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Amenities, property conditions & facilities
The river was beautiful at night. The food was good.
Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Just skip it
Stayed 1 night in Jun 2025

10/10 Excellent

Moesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Bryan

Traveled with family
Liked: Staff & service, room comfort
Bathroom needed a deep clean, mold growing in shower. Still a nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

JAMES

Traveled with family
Excellent
Stayed 1 night in Apr 2025

2/10 Terrible

sarah

Traveled with partner
Disliked: Cleanliness, amenities
Refrigerator wouldn’t work. Couldn’t hear the TV with volume on 100. Air conditioning wouldn’t work (All 3 of these were fixed by the maintenance crew). Also found out that the A/C cuts off after 2 hours of no movement in room! I don’t move while sleeping. Shower faucet is broken. Every elevator is dirty including the parking deck elevator. Old dirty Sock and heavy dust and cobwebs beside bed. (told two separate employees and they did nothing, it's probably still there) Saw a roach run on the floor but got away before we could kill it. On 2nd day there: No towels No washcloths No toilet paper (had to use toilet in lobby downstairs) It took 4 times going to the front desk to get anyone to help. The last time was after 8 pm after being told there would be someone there shortly. This started in the early morning! The last time I would not leave until I personally saw the desk clerk call to housekeeping in front of me. Was no longer settling for “I’ll call the right away”. When housekeeping showed up, she could only give us one towel because she said the cage was locked and no one there with a key. She tried to help but couldn't. We have stayed there many times over the years and have always been satisfied. Bottomline, new management is horrible and tries to cut to many corners trying to save a dollar. We will never go back. 3rd day: housekeeping was not cleaning our room, so we went and found housekeeper and gave her large tip just so we could get the basics done.
Stayed 3 nights in Jun 2025

4/10 Poor

raymond

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I paid for an accesible room they gave me the total opposite my daughter was to visit after a long drive and i had to cancel her becaus ethey did not pay attention to the details of my purchase the a.c did not work and the tv i had to do something special with the remote to turn the tv i have stayed here before it was enjoyable but this time it was awful truly considering never returning. My family is first and if they cant accommodate handicapped then its time to go elsewhere.
Stayed 1 night in Jun 2025

2/10 Terrible

Kent

Disliked: Amenities
Check in was at 4pm however due to staffing, etc, I wasn’t checked in until 6:30pm. And that was after calling the front desk and informing them about a clean room that I found for myself. Also, because I booked through Expedia, they said they couldn’t give me any discount for the serious inconvenience (late check in made me late for an event I was attending). So, not only didn’t I get compensation for my inconvenience, I may now stop using Expedia due to no way of correcting negative hotel experiences…
Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portsmouth is a port town with the waterfront view and easy access to the Navy shipyard it’s the best option in town.
Stayed 1 night in Jun 2025

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a pleasant surprise. I booked for an overnight romantic getaway and I was not disappointed. The view, guest services and overall cleanliness of the hotel was superb. I was unable to get breakfast the following morning due to what I perceived as slightly motivated restaurant staff. We stood in a long line for roughly 20 minutes waiting to be seated, which never happened, despite numerous open and available tables. Which had quite a few of the guest complaining amongst ourselves. Outside of the restaurant super slow pace, everything else about my overnight stay was incredible.
Stayed 1 night in May 2025

4/10 Poor

marget, Raleigh

Stayed 2 nights in Jun 2025

10/10 Excellent

REGINALD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Heather

My husband and I were excited to stay here for his birthday weekend to see a concert on Sunday afternoon. Unfortunately, we experienced several problems during our two-day stay. First, the shower walls had mold down the tiles. Second, the bed and pillows were so soft that it killed our backs both days. Third, on the morning of Day 2, we asked the concierge for bath towels because we didn't have any. She said they don’t keep towels at the desk so she would notify the maid so she could leave them in our room when she cleaned it. A few hours later, we ended up asking the maid on our floor twice for towels, but they never arrived. After returning from lunch and seeing no towels or a clean room, my husband and I went down to the concierge desk again to request the towels. That concierge brought towels to us within 10 minutes. This long delay all morning and afternoon caused us to leave late for the concert, thus we ran into a lot of traffic. We ended up missing 40 minutes of the concert. When we returned, our room still wasn’t cleaned. We won’t be staying at this hotel again because these problems ruined what should have been a fun birthday weekend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
!
Stayed 1 night in Jun 2025

8/10 Good

Gretchen

Stayed 1 night in Jun 2025

10/10 Excellent

LaShae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice. Provided great customer service.
Stayed 1 night in May 2025

10/10 Excellent

Bryon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in May 2025

6/10 Okay

Peggy

Stayed 1 night in May 2025

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Parking is inconvenient, its a long walk from the garage to the lobby, then even further to your room. Food is average. The bar service is mediocre. Overall, it is a beautiful place, but the service did not meet my expectations
That's a long walk from the reception area to the elevator, which only 1 of 3 works
Stayed 2 nights in May 2025

2/10 Terrible

Vickie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, no greeter no front desk long walk to find anyone who worked there. Finally found front desk, only register was working. One elevator working two broken at 3:40pm with checkin time being 4pm. Crowded. Finally got to room, to find dust bunnies and dirty carpet. Decided to back down stairs because I wanted ice, ice machine not working my floor. I wanted Pepsi and ice, scantly clad drinks and snack area was pitiful. Front desk clerk seem to think this was sufficiently stocked. Please dont stay at this over priced old hotel. Find another hotel with better customer service and cleaniness.
Stayed 1 night in May 2025

10/10 Excellent

laveeda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel with beautiful views!
Stayed 2 nights in May 2025