Aparthotel

Chatrium Niseko

3.5 star property
3.5-star ski aparthotel near Niseko Tokyu Grand HIRAFU

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Photo gallery for Chatrium Niseko

3 Bedroom Penthouse Annupuri View | Mountain view
Property video
2 Bedroom Penthouse Suite | Private kitchen | Microwave, stovetop, espresso maker, coffee/tea maker
Smart TV, heated floors
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Laundry
  • Gym

Explore the area

View in a map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Tokyu Grand HIRAFU
    ‪2 min walk‬
  • Place, Niseko Hanazono Resort
    ‪24 min drive‬
  • Place, Niseko Annupuri International Ski Area
    ‪25 min drive‬

Room options

Studio King Bed

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 Bedroom Suite King Room

  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

2 Bedroom Suite

  • City view
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

2 Bedroom Suite Annupuri View

  • Mountain view
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

2 Bedroom Suite Mt Yotei View

  • Mountain view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

3 Bedroom Suite Annupuri View

  • Mountain view
  • 1572 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

1 Bedroom Suite Annupuri View King Room

  • Mountain view
  • 829 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

3 Bedroom Suite Mt Yotei View

  • Mountain view
  • 1572 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

1 Bedroom Suite Twin Room

  • City view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

2 Bedroom Suite - Twin Bed

  • City view
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

2 Bedroom Suite Annupuri View - Twin Bed

  • Mountain view
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

2 Bedroom Suite Mt Yotei View - Twin Bed

  • Mountain view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

2 Bedroom Penthouse Suite

  • City view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

2 Bedroom Penthouse Annupuri View

  • Mountain view
  • 1367 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

2 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 1270 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

3 Bedroom Penthouse Annupuri View

  • Mountain view
  • 1819 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

3 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 1862 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

Studio Twin Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

2 Bedroom Suite (No Air Conditioning)

  • City view
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

2 Bedroom Suite Twin Bed (No Air Conditioning)

  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kutchan

Mountain retreat .A stay at this aparthotel places you within half a mile (1 km) of Niseko Tokyu Grand HIRAFU and 3 miles (5 km) of Shikotsu-Toya National Park. Also within 9 miles (15 km) are Niseko Annupuri Gondola and Niseko Moiwa Ski Resort.

What's nearby

  • Niseko Tokyu Grand HIRAFU - 2 min walk - 0.1 miles
  • Niseko Hanazono Resort - 24 min drive - 6.9 miles
  • Niseko Annupuri International Ski Area - 25 min drive - 8.2 miles
  • Niseko Annupuri Gondola - 25 min drive - 8.2 miles
  • White Isle Niseko Snowmobile Park - 26 min drive - 12.4 miles

Getting around

  • Kutchan Station - 10 min drive
  • New Chitose Intl. Airport (CTS) - 129 min drive

Restaurants

  • ‪AFURI ramen + dumpling - ‬2 min walk
  • ‪Tamashii - ‬1 min walk
  • ‪Elvis Kebabs - ‬1 min walk
  • ‪ふじ鮨 ニセコ店 - ‬2 min walk
  • ‪Apres Bar - ‬2 min walk

About this property

Chatrium Niseko

3.5-star ski aparthotel near Niseko Tokyu Grand HIRAFU
Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the aparthotel's bar.

There are 4 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. This ski aparthotel also offers ski storage and a 24-hour fitness center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Kutchan aparthotel.

  • 1 building
  • 78 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Childcare (surcharge)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chatrium Niseko offers 78 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Similar properties

Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended
  • Free secured, covered self parking on site

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • High chair

Restaurants on site

  • Green Farm Deli Cafe
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Stovetop
  • Toaster

Dining

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Minibar

Bedrooms

  • Rollaway/extra bed: JPY 11,760 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Heated floor

Entertainment

  • Smart TV

Laundry

  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Weekly housekeeping

Location highlights

  • In a village
  • In the mountains

Things to do

  • 24-hour gym
  • Bicycle parking
  • Bicycle rentals
  • Bicycle tours
  • Ski storage
  • Canoeing nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 78 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle rentals
  • Built in 2012
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Shuttle services
  • Ski facilities
  • Supervised childcare

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 11760.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, and UnionPay QuickPass. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Frequently asked questions

How close is Chatrium Niseko to the airport?

Chatrium Niseko is 68.8 mi (129-min drive) away from the New Chitose Intl. Airport (CTS) airport, the closest popular airport to the property.

How much does it cost to stay at Chatrium Niseko?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Chatrium Niseko on Jun 9, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Chatrium Niseko have an airport shuttle?

Chatrium Niseko offers an airport shuttle from 7:00 AM to 6:00 PM, on request, for a charge of JPY 35000. per vehicle, one-way.

Does Chatrium Niseko offer free breakfast?

Chatrium Niseko does not offer free breakfast.

Is there a casino at Chatrium Niseko?

No, there is no casino at this aparthotel.

What time is check-in at Chatrium Niseko?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. A fee applies for early check-in.

Is there free parking at Chatrium Niseko?

This aparthotel offers free self parking.

Does Chatrium Niseko have a pool?

Chatrium Niseko does not have a pool.

Does Chatrium Niseko have a restaurant?

Yes, there are 4 restaurants on site. The dining venue will be unavailable from October 25 2026 to November 7 2026 (dates subject to change).

Does Chatrium Niseko have a spa?

There are no spa services available at this aparthotel.

How close is Chatrium Niseko to downtown Kutchan?

Chatrium Niseko is 3.1 mi away from Kutchan.

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 200 reviews
Rating 8 - Good. 34 out of 200 reviews
Rating 6 - Okay. 10 out of 200 reviews
Rating 4 - Poor. 3 out of 200 reviews
Rating 2 - Terrible. 6 out of 200 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel.
Stayed 15 nights in Jan 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby.
Stayed 8 nights in Jan 2026
Verified

2/10 Terrible

Gaston

Liked: Cleanliness, amenities
Disliked: Communication
Terrible staff people Good hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent ski hotel. All aspects were well taken care of!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, property conditions & facilities, communication
Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, property conditions & facilities, communication
Excellent option if you visit Niseko ski resort!
Verified

10/10 Excellent

Nonda

Liked: Cleanliness, amenities, communication
Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wade

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

damian

Staff were friendly and helpful. Room was
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Huy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Manning

Liked: Cleanliness, amenities, communication
Everything was perfect
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, communication
Staff was very courteous, helpful. Food and beverage options are many. Cafe is quaint and central. Rhythm rental drop off is very practical.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Margareth Elaine

Liked: Cleanliness, property conditions & facilities, communication
Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cong

Liked: Cleanliness, amenities, communication
The apartment was very clean and spacious for our family of 3. We are looking forward to stay here again in snow season
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities, communication
Great space
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hyun Jun

Liked: Cleanliness, room comfort, communication
comfortable bed and very clean.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Chi Chung

Liked: Cleanliness, communication
I like the two room design, with independent shower rooms. Love the kitchen and the living room, very comfortable. The biggest selling point of the very expensive room rate was the view of Mt. Yotei. But there's a high rise building standing in the very middle of the view, blocking almost 40% of Mt. Yotei view from our room. The room rate was not worth it. Also soundproof was bad too. I could hear clearly how loud the people on the street were at 1am.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chung Hui

Liked: Cleanliness, room comfort, communication
The experience was fantastic~~~
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities, communication
Nice location and good service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rand G

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and there were great options for food. Staff was great.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

MIN HO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location to Hirafu
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Peter

Good service, good location n
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Lior

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024