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Hotel Sunroute Niigata

3.0 star property
3-star hotel in Chuo Ward

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Photo gallery for Hotel Sunroute Niigata

Breakfast, lunch, dinner served; Italian cuisine
Desk, free WiFi, bed sheets
Exterior
Meeting facility
Breakfast, lunch, dinner served; Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

View in a map
1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087
  • Place, Bandai Bridge
    ‪15 min walk‬
  • Place, Toki Messe
    ‪20 min walk‬
  • Place, Niigata City Performing Arts Center
    ‪3 min drive‬
  • Airport, Niigata (KIJ)
    ‪8 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 170 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room Non-Smoking

Desk, free WiFi, bed sheets

Semi Double Room Non-Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 184 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Bedrooms, Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Smoking

  • 279 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Desk, free WiFi, bed sheets

Triple Room, 3 Bedrooms, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 279 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed, Smoking

Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 170 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi Double Room Smoking

Desk, free WiFi, bed sheets

Semi Double Room Smoking

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Comfort Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 184 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Smoking

Desk, free WiFi, bed sheets

Economy Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

Desk, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Smoking

Desk, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Non Smoking

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Niigata

Chuo Ward stay.Within a 15-minute walk of this Chuo Ward hotel, you'll find Aizu Yaichi Memorial Museum and Pier Bandai. Jotokuji Temple and Bandai Pavilion are also within 2 miles (3 km).

What's nearby

  • Bandai Bridge - 15 min walk - 0.8 miles
  • Befco Bakauke Observatory Room - 18 min walk - 1.0 mile
  • Toki Messe - 20 min walk - 1.1 miles
  • Niigata City Performing Arts Center - 3 min drive - 1.7 miles
  • Niigata Prefectural Civic Centre - 3 min drive - 1.7 miles

Getting around

  • Niigata Station - 7 min walk
  • Niigata Airport (KIJ) - 19 min drive

Restaurants

  • ‪新潟第一ホテル 朝食会場 mahoro まほろ - ‬2 min walk
  • ‪Porto Faro - ‬1 min walk
  • ‪聖龍 - ‬2 min walk
  • ‪いかの墨 新潟駅前店 - ‬2 min walk
  • ‪パルバティ インド・ネパールレストラン - ‬1 min walk

About this property

Hotel Sunroute Niigata

3-star hotel in Chuo Ward
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Hotel Sunroute Niigata also features a vending machine, coffee/tea in a common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

  • 231 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room
  • Dining venue
Hotel Sunroute Niigata offers 231 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 per person
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Self parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Niigata
Sunroute Niigata
Hotel Sunroute Niigata Hotel
Hotel Sunroute Niigata Niigata
Hotel Sunroute Niigata Hotel Niigata

Frequently asked questions

How close is Hotel Sunroute Niigata to the airport?

Hotel Sunroute Niigata is 4.5 mi (19-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

Does Hotel Sunroute Niigata have an airport shuttle?

Airport shuttle services are not available at Hotel Sunroute Niigata.

Does Hotel Sunroute Niigata offer free breakfast?

Free breakfast isn’t provided at Hotel Sunroute Niigata, but buffet breakfast is offered for a fee of JPY 1800 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Sunroute Niigata?

No, there is no casino at this hotel.

What time is check-in at Hotel Sunroute Niigata?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Hotel Sunroute Niigata?

Free parking is not available at this hotel. Self parking is available for JPY 1100 per night.

Does Hotel Sunroute Niigata have a pool?

Hotel Sunroute Niigata does not have a pool.

Does Hotel Sunroute Niigata have a restaurant?

Hotel Sunroute Niigata is home to Ristorante Portofaro, which features Italian cuisine.

Does Hotel Sunroute Niigata have a spa?

There are no spa services available at this hotel.

How close is Hotel Sunroute Niigata to downtown Niigata?

Hotel Sunroute Niigata is 1.5 mi away from Niigata.

Hotel Sunroute Niigata Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 190 out of 550 reviews
Rating 8 - Good. 240 out of 550 reviews
Rating 6 - Okay. 91 out of 550 reviews
Rating 4 - Poor. 25 out of 550 reviews
Rating 2 - Terrible. 4 out of 550 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nagesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service in a great town

Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!
Stayed 3 nights in May 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects. Some amenities look outdated, but it gives the hotel its charm
Stayed 2 nights in Jan 2025

8/10 Good

SEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Takao, Irvine

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarette smoke and it was very uncomfortable because of that. We will chose a different hotel next time.
Stayed 1 night in Nov 2024

6/10 Okay

Donna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Non smoking room… I think not

We had 2 rooms. Both non smoking but one of the rooms absolutely reeked of cigarette smoke. Unfortunately it was the room assigned to me and I suffer from asthma so I had a very difficult time breathing and sleeping was limited. Our other room had our children and it was not feasible to swap rooms. I do not know if we would consider going to siunroute again as it is very hot and miss with the rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Aug 2024

6/10 Okay

Chun-tsu

Traveled with partner
Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities available with a polite and flexible staff.

8/10 Good

howes

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Amenities, property conditions & facilities
It is a good place near niigata station. And also has a good view!
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The service: great. Location: convenient. Wifi: terrible. Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!
Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Toh Nguan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, but room had cigarette smell

Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.
Stayed 1 night in Dec 2018

6/10 Okay

t, hongkong

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A 4-star hotel with 3-star price

The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).
Stayed 3 nights in Jul 2018

8/10 Good

Trixie, Honolulu

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Niigata

Hotel is near Niigata JR Station. The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Location and price is good. But smoke problem.

Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable with good breakfast

God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.
Stayed 3 nights in Jul 2017

8/10 Good

Tomoaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.

6/10 Okay

Verified traveler

Liked: Cleanliness

Close to Railway

Reasonable Hotel but I have experienced better in Niigata. The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Great location

Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.

6/10 Okay

amy, Madison Wi

Disliked: Room comfort

Great location yet uncomfortable

Loved the location and the convenience to the train station. Hotel has also has low price laundry facilities. However Hotel is older, beds not comfortable and rooms could have been cleanier.