Comfort Hotel Niigata

3-star hotel near Toki Messe

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
24/7 front desk
Housekeeping
Air conditioning
Laundry

Explore the area

3-3-1 Benten, Chuo-ku, Niigata, Niigata, 950-0901

Toki Messe
‪20 min walk‬
Niigata Prefectural Civic Centre
‪3 min drive‬
Niigata City Performing Arts Center
‪3 min drive‬
Niigata (KIJ)
‪8 min drive‬

Room options

Standard Twin Room, 2 Twin Beds, Non Smoking

Excellent

140 sq ft
Sleeps 4
2 Twin Beds

Room, 1 Double Bed, Non Smoking

Wonderful

194 sq ft
Sleeps 2
1 Double Bed

About the neighborhood

Niigata

City center stay.Within a 15-minute walk of this Chuo Ward hotel, you'll find Aizu Yaichi Memorial Museum and Bandai Pavilion. Bandai Bridge and Pier Bandai are also within 2 miles (3 km).

What's nearby

Bandai Bridge - 14 min walk - 0.8 miles
Toki Messe - 20 min walk - 1.1 miles
Niigata Prefectural Civic Centre - 3 min drive - 1.5 miles
Niigata City Performing Arts Center - 3 min drive - 1.5 miles
Niigata City Aquarium - 4 min drive - 2.5 miles

Getting around

Niigata Station - 7 min walk
Niigata Airport (KIJ) - 24 min drive

Restaurants

‪丸亀製麺CoCoLo新潟 - ‬2 min walk
‪弁慶の泣き処 - ‬1 min walk
‪ぶた家新潟駅前店 - ‬1 min walk
‪est! - ‬2 min walk
‪まぜそば風天駅前出張所 - ‬2 min walk

About this property

Comfort Hotel Niigata

3-star hotel near Toki Messe

Free breakfast is available daily. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Comfort Hotel Niigata. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

196 guestrooms or units

Buffet breakfast (free)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Staff is multilingual

Storage area for luggage

Front-desk safe

Elevator

Smoking in designated areas

Microwave in a common area

Water dispenser

Comfort Hotel Niigata offers 196 air-conditioned accommodations with bathrobes and slippers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Similar properties

Pool
Spa
Free WiFi
Restaurant

$58 nightly

Sep 7 - Sep 8

Property amenities

Family friendly

In-room refrigerator
Laundry facilities
Soundproofed rooms

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Self parking on site (JPY 1,100 per night)

Food and drink

Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

Bicycle rentals

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Room amenities

Entertainment

Flat-screen TV with cable channels
Pay movies

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Food and drink

Electric kettle
Refrigerator

Air conditioning
Desk
Heating
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are available for JPY 1100 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: JPY 1100 per night
Crib (infant bed) fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Niigata

Comfort Niigata

Hotel Niigata

Comfort Hotel Niigata Hotel

Comfort Hotel Niigata Niigata

Comfort Hotel Niigata Hotel Niigata

Frequently asked questions

How close is Comfort Hotel Niigata to the airport?

Comfort Hotel Niigata is 5.1 mi (24-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

Does Comfort Hotel Niigata have an airport shuttle?

Airport shuttle services are not available at Comfort Hotel Niigata.

Does Comfort Hotel Niigata offer free breakfast?

Comfort Hotel Niigata offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Comfort Hotel Niigata?

No, there is no casino at this hotel.

What time is check-in at Comfort Hotel Niigata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Comfort Hotel Niigata?

Free parking is not available at this hotel. Self parking is available for JPY 1100 per night.

Does Comfort Hotel Niigata have a pool?

Comfort Hotel Niigata does not have a pool.

Does Comfort Hotel Niigata have a spa?

There are no spa services available at this hotel.

How close is Comfort Hotel Niigata to downtown Niigata?

Comfort Hotel Niigata is 1.2 mi away from Niigata.

Comfort Hotel Niigata Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Yan

May 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the train station and the Bandai shopping district. Great free breakfast to help you start the day.

Stayed 2 nights in May 2025

10/10 Excellent

Monika

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A perfect pllace when you love to go out in a neighbourhood crowded with restuarants and eateries of reaaly any kind. 5 Minutes from the Shinkansen station and surrounded bz all kinds of shopping experiences. The breakfast is really incredible.

Stayed 5 nights in Mar 2025

10/10 Excellent

Brian

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

philip

Nov 15, 2024

Liked: Amenities

Excellent hotel

Stayed 2 nights in Nov 2024

10/10 Excellent

Sherry

Traveled with partner

Oct 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch customer service, location feasible for foot walking and commute traffic transportation. Would recommend this business highly!

6/10 Okay

Karen

Traveled with family

Sep 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room

Small breakfast room is with cordial stuff. The hotel counter is almost automated with not cordial stuff. Room is tiny, Second person on the bed has no easy access to bathroom because of its tininess.

Stayed 1 night in Sep 2024

6/10 Okay

Anastasiia

Traveled with family

Aug 2, 2024

terrible breakfast. not tasty dishes that are impossible to eat.

Stayed 1 night in Jul 2024

2/10 Terrible

Yoichi

Traveled with partner

Jul 16, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

エアコンの送風口が埃まみれで、風量も一定で安定しておらず非常に寝苦しかったです。

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Jun 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

10/10 Excellent

CHIZUKO

Traveled with family

May 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great breakfast , close to train station , will stay here again wonderful stuff

Stayed 2 nights in May 2024

10/10 Excellent

Vu Huyen

Dec 3, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel. The staff can speak English quite well which is always a bonus when you are in Japan. I like the library cafe where guests can have a coffee or heat up their dinner at eat at the table. Good place for business trave or short stay

Stayed 3 nights in Nov 2023

10/10 Excellent

Hyland

May 10, 2023

Stayed 1 night in May 2023

8/10 Good

Akiko

Apr 30, 2023

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Business traveler

Aug 5, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was friendly and the property was clean. The only draw back was an uncomfortable bed and pillow.

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Aug 27, 2018

Clean room and convenient location.

Great place! Very convenient from Niigata train station, several eateries nearby. 15min bus ride to sado island ferry. Small but Clean room. Reception is very helpful too. I asked the manager if he can help me call the nearby rental car services for availablity, but there was no pick up of phone. So he helped to carry my luggage to the car rental shop to rent car

Stayed 2 nights in Aug 2018

8/10 Good

Traveling, Houston

Aug 12, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff were excellent, helpful with a smile. WiFi was consistent, secured, and strong. They had notes typed in English ready with the basics of laundry, wifi, breakfast hours, etc. Very handy. The hotel is easy walking distance from the train and the bus station, where you can catch one or both of the loop line buses which go to major attractions. Do not miss the aquarium, right on the sea of Japan. The bed was good and they offer "eco" service, with just trash removed daily and fresh towels left by your door for your use if you need same. Breakfast was plentiful and offered a nice variety. The breakfast room can get crowded, but the efficient staff kept the food well supplied. The room was small for two people with roll bags, but accurately described and pictured on Expedia website. Recommend this hotel

Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Apr 12, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Stayed here for a couple of nights. Was quite impressed, rooms were clean and functional, not the largest but complimentary breakfast was included which we were not expecting as was not included in our booking. Very close to the train station also. Niigata itself is nice but not much to do but if I did go back I would stay here again if it was only a short stay.

8/10 Good

Vicky, Gold Coast

Oct 9, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay near. Niigata station

The hotel was perfect for our two night stay in Niigata. The rooms were small but very clean and comfortable The staff spoke enough English to understand our requests.

8/10 Good

Shinji

May 8, 2025

Liked: Cleanliness, property conditions & facilities

また利用したいです

Stayed 1 night in Feb 2025

10/10 Excellent

SHINGO

Traveled with partner

May 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

静かに過ごせました

Stayed 2 nights in May 2025

10/10 Excellent

masaki

Traveled with family

May 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

スタッフの方たちの対応がとても良かったです。朝食も美味しかった。また、利用したいです

Stayed 1 night in May 2025

8/10 Good

Manabu

Traveled with family

Apr 28, 2025

部屋、設備全体が明るくなっています。大変良かったです。清潔感が有ります。

Stayed 1 night in Apr 2025

10/10 Excellent

MASUMI

Apr 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

連休中に初めて利用させていただきましたが、チェックイン時の駐車場の説明も分かりやすく、セルフチェックインも高齢者でも問題なくできました。館内及び室内も清潔、防音性が高いのかとても静かでした。朝食会場は種類も多く美味しく頂きました。本があるので落ち着いた雰囲気でとても気に入りました。

Stayed 1 night in Apr 2025

10/10 Excellent

Mihoko

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

施設内は過ごしやすかったです連泊しましたが、朝食メニューは日替わりのもの用意してあったので楽しめました

Stayed 2 nights in Apr 2025

8/10 Good

Audrey

Traveled with partner

Apr 1, 2025

Liked: Amenities

Good breakfast!

Stayed 1 night in Mar 2025

Comfort Hotel Niigata

Choose dates to view prices

Photo gallery for Comfort Hotel Niigata

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

About the neighborhood

Niigata

What's nearby

Getting around

Restaurants

About this property

Comfort Hotel Niigata

Similar properties

APA Hotel & Resort Niigata Ekimae Odori

APA Hotel & Resort Niigata Ekimae Odori

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Comfort Hotel Niigata Reviews

Reviews

Very Good

8.6/10

8.6/10

8.0/10

8.2/10

8.4/10

Reviews

10/10 Excellent

Yan

Yan

10/10 Excellent

Monika

Monika

10/10 Excellent

Brian

Brian

10/10 Excellent

philip

philip

10/10 Excellent

Sherry

Sherry

6/10 Okay

Karen

Tiny room

Karen

6/10 Okay

Anastasiia

Anastasiia

2/10 Terrible