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4.5 out of 5

"From the staff, to the room, to the location, everything was excellent. " More

By a verified traveler on Tue 06 Apr 2021

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Hotel Description

3-star romantic hotel near Seneca Niagara Resort & Casino

City center stay

Within a 10-minute walk of this Downtown Niagara Falls hotel, you'll find Seneca Niagara Resort & Casino and Niagara Falls State Park. Rainbow Bridge and Goat Island are also within half a mile (1 km).

Free perks

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy the free full breakfast each morning.

Free Internet, comfy beds

The 41 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Flat-screen TVs come with cable channels, and other amenities include refrigerators and room service.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Nov 16 - Nov 17

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Non Smoking 2 person Whirlpool in Bath

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Fireplace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Giacomo, Ascend Hotel Collection ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Giacomo, Ascend Hotel Collection

Everyone (4) Couples (6)
5 out of 5
From the staff, to the room, to the location, everything was excellent.

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 9, 2021 by Jessica - Operations Manager

Thank you for your feedback. We appreciate you choosing to stay with us.

5 out of 5
The hotel was unique. The building itself was built in 1929 and is visible from any vantage point as you explore Niagara Falls. It is also in the old pictures around the falls, talking about Niagara Falls history. The rooms have been updated and are modern. If we had to do it all over again, we would chose the room with the fireplace instead of the whirlpool tub.

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 19, 2021 by Jessica- Operations Manager

Thank you very much for choosing the Giacomo while in Niagara Falls. We appreciate your feedback and hope that you will stay with us again in the future.

5 out of 5
Great stay, most comfortable bed and great tub and fireplace

Posted by on Feb 4, 2021

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Comment from Hotel Management

Feb 4, 2021 by Jessica - Operations Manager

Thank you for your feedback. We appreciate you choosing to stay with us.

5 out of 5
The breakfast was a full hot breakfast. Wonderful staff valet service, cookies and milk brought to our door the 18 floor had a great view only positive reviews

Posted by on Nov 1, 2019

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5 out of 5
everybody was so nice ,the hotel was beautyfull and clean

Posted by on Oct 15, 2019

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5 out of 5

Posted by on Sep 28, 2019

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4 out of 5
It need to have some updates. Great staff hotel is very close to everything.

Posted by on Jul 28, 2019

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5 out of 5
Nice historic landmark & charmingly decorated. Close to falls & state park. Easy walk everywhere.

Posted by on Jul 15, 2019

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2 out of 5

Posted by on Jun 6, 2019

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4 out of 5
Nice location, reasonable rate. Very friendly staff and a great breakfast. Rooms are a little dated and bathrooms need updated. Wi-fi and TV were very good.

Posted by on Oct 27, 2018

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About the The Giacomo, Ascend Hotel Collection

Location 222 First Street, Niagara Falls, NY 14303

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Giacomo, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis. This Art Deco Niagara Falls hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 6 levels
  • Built in 1929
  • Full breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Train station: Niagara Falls Station (3 km / 1.9 mi)
  • Parking: Free valet parking

Room Amenities

The Giacomo, Ascend Hotel Collection offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Fishing nearby
  • Skydiving nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Giacomo Hotel
  • Giacomo Hotel Niagara Falls
  • Giacomo Niagara Falls
  • The Giacomo Hotel Niagara Falls
  • Giacomo
  • The Giacomo, Ascend Collection
  • The Giacomo, Ascend Hotel Collection Hotel
  • The Giacomo An Ascend Hotel Collection Member
  • The Giacomo, Ascend Hotel Collection Niagara Falls
  • The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.