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"We had a suite which was nice-2 tvs , kitchenette- everything we needed for short stay " More

By a verified traveler on Sun 10 Sep 2023

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Hotel Description

Hotel near Fashion Outlets of Niagara Falls in Niagara Falls

Close to airport

You'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 2 miles (3 km) of Fashion Outlets of Niagara Falls with a stay here. Hyde Park Golf Course and Niagara Falls Memorial Medical Center are also within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Self parking, a business center, and a terrace are also offered.

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Everyone (10) Couples (4) Family (3)
3 out of 5
We had a suite which was nice-2 tvs , kitchenette- everything we needed for short stay

Posted by on Sep 10, 2023

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Comment from Hotel Management

Sep 22, 2023 by Cameron

Hi Sheila,Thank you for taking the time to leave a review. We're so glad to hear you enjoyed the room. We're glad we could provide everything you need for your short stay! We hope to see you again soon!

2 out of 5
It took them over one-half hour to confirm that I paid online. Friendly staff. Frustrating booking system…

Posted by , from JACKSON on Aug 5, 2023

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Comment from Hotel Management

Aug 7, 2023 by DOS

Please accept our sincerest apologies! Thank you for staying with us.

5 out of 5

Posted by on May 7, 2023

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Comment from Hotel Management

May 30, 2023 by DOS

Thank you for staying with us and the wonderful review.

2 out of 5
I was unhappy that my room was not cleaned after I requested at the front desk while we were out for the day.

Posted by on May 31, 2022

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Comment from Hotel Management

Jun 13, 2022 by DOS

Our sincerest apologies, we will share your comments with our housekeeping manager, please know this was not our intent to fail on the customer service level.

4 out of 5
Property seemed dated. Needs some updating and remodeling. Very unclean floors, walls, etc

Posted by on Aug 9, 2021

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Comment from Hotel Management

Sep 14, 2021 by Front Desk

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
My room was very cozy, but they didnt offer any coffee in my room. They had a machine but no coffee or creamer. No tv guide, or what might be going on near by. That hot breakfast that started at 7 am, well the man running it yelled at me, not good

Posted by on Jun 28, 2021

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Comment from Hotel Management

Aug 4, 2021 by DOS

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NIAGARA FALLS. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.

5 out of 5

Posted by on Jul 11, 2020

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Comment from Hotel Management

Jul 13, 2020 by Holiday Inn Express Niagara

Thanks for the 5 out of 5. Glad to see you enjoyed your stay. We look forward to seeing you again.

5 out of 5
everything was good as expected friendly staff, clean rooms, nice reakfast

Posted by on Aug 14, 2019

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5 out of 5
Highly recommend and will book again if opportunity arises

Posted by , from Hopkinson MA on Jul 27, 2019

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1 out of 5
Nothing very dirty and nasty workers to far from everything everything there was wrongfully

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by Joe S.

Thank you for taking the time to review your most recent stay with us. We are very sorry to hear you did not enjoy your stay. I invite you to please call us directly so we may discuss your concerns regarding your stay. We appreciate any and all feedback to ensure guest satisfaction is as high as it can be! Warm Regards Front Office

About the Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel

Location 10111 Niagara Falls Blvd, Niagara Falls, NY 14304

Property Features

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served on weekdays. A terrace, a vending machine, and a picnic area are also featured at Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 87 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Niagara Falls Station (8.5 km / 5.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Niagara Falls, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.80 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Niagara Falls
  • Holiday Inn Express Niagara Falls
  • Holiday Inn Express Hotel Suites Niagara Falls
  • Inn Express Niagara Falls
  • Holiday Inn Express Hotel Suites Niagara Falls
  • Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel
  • "Holiday Inn Express Hotel Suites Niagara Falls an IHG Hotel"

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.