Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
3.5-star hotel near Fashion Outlets of Niagara Falls

Choose dates to view prices

Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Property amenity
Terrace/patio
Exterior
Banquet hall
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available

Explore the area

View in a map
7001 Buffalo Avenue, Niagara Falls, NY, 14304
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Niagara Falls State Park
    ‪7 min drive‬
  • Place, Rainbow Bridge
    ‪8 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(9 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • 510 sq ft
  • Sleeps 8
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Niagara Falls

In suburbs.At this Niagara Falls hotel, you'll be within 3 miles (5 km) of Fashion Outlets of Niagara Falls and 6 miles (10 km) of Niagara Falls State Park. Rainbow Bridge and American Falls are also within 6 miles (10 km).

What's nearby

  • Fashion Outlets of Niagara Falls - 3 min drive - 2.0 miles
  • Niagara Falls State Park - 7 min drive - 4.7 miles
  • Rainbow Bridge - 8 min drive - 5.6 miles
  • American Falls - 9 min drive - 5.6 miles
  • Cave of the Winds - 9 min drive - 5.6 miles

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ‪Taco Bell - ‬4 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

3.5-star hotel near Fashion Outlets of Niagara Falls
Crowne Plaza Niagara Falls NY Riverside by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 8673 square feet (806 square meters) and includes conference space. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Niagara Falls NY Riverside by IHG. Parking is available for a fee.

This 3.5-star Niagara Falls hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 8673 sq ft of conference space
  • 806 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Niagara Falls NY Riverside by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 9 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

How close is Crowne Plaza Niagara Falls NY Riverside by IHG to the airport?

Crowne Plaza Niagara Falls NY Riverside by IHG is 3.7 mi (11-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Niagara Falls NY Riverside by IHG?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls NY Riverside by IHG on Sep 29, 2025 start from $108.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Niagara Falls NY Riverside by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Niagara Falls NY Riverside by IHG.

Does Crowne Plaza Niagara Falls NY Riverside by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Niagara Falls NY Riverside by IHG, but buffet breakfast is offered for a fee of between USD 9 and 18 per person. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, there is no casino at this hotel, but Seneca Niagara Resort & Casino (7-min drive) and Casino Niagara (10-min drive) are nearby.

What time is check-in at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Niagara Falls NY Riverside by IHG?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per night. Extended parking is available for a fee.

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a pool?

Crowne Plaza Niagara Falls NY Riverside by IHG features an indoor pool.

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a restaurant?

Crowne Plaza Niagara Falls NY Riverside by IHG is home to Bella Vista Ristorante, which features light fare.

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Niagara Falls NY Riverside by IHG to downtown Niagara Falls?

Crowne Plaza Niagara Falls NY Riverside by IHG is 4 mi away from Niagara Falls.

Reviews

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 384 out of 1016 reviews
Rating 8 - Good. 234 out of 1016 reviews
Rating 6 - Okay. 189 out of 1016 reviews
Rating 4 - Poor. 102 out of 1016 reviews
Rating 2 - Terrible. 107 out of 1016 reviews

Reviews

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Friendly staff with maintenance issues.

The bed was comfy but all of the outlets next to the bed and at the desk were not working. Had to charge our phones on the bathroom. Luckily they were able to charge with the plugs barely holding on to falling off the outlet. Only one elevator was working which caused us to wait for the fourth elevator before getting on because each time the elevator arrived at our floor, it was full.
Stayed 2 nights in Jun 2025

6/10 Okay

Lisa

The view of the river was gorgeous. Staff was very nice. One of the elevators wasn't working and we were on the 8th floor
Stayed 6 nights in Jun 2025

8/10 Good

Binoy

Stayed 1 night in Jun 2025

2/10 Terrible

Terry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was okay. Elevator took forever. Room needed repair. Beds were comfortable. Tub wouldn't drain. Restaurant service was very slow. One person taking orders, drinks and making drinks. Employees complaining. One was a housekeeper in the Elevator and one was the waiter. Front desk forgot to send someone up to fix drain. Short staff. Grumpy staff. I felt sorry for them but they shouldn't use that as an excuse and share their frustrations. It was awkward
Stayed 1 night in Jun 2025

8/10 Good

Estefani

Stayed 1 night in Jun 2025

8/10 Good

Letti

Liked: Staff & service, room comfort

Decent Stay

The property is a decent property but the carpet need to be replaced in the rooms and there was only one elevator working.
Stayed 1 night in Jun 2025

10/10 Excellent

LAMA, plattsburgh

Stayed 1 night in Jun 2025

2/10 Terrible

Julie

Disliked: Staff & service, property conditions & facilities
Did not feel safe.
Stayed 1 night in Jun 2025

8/10 Good

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 3 nights in Jun 2025

6/10 Okay

mohammad, cleveland

I only stated there for one night , the location is great and is close to every thing, didnt have a chance to set on the patio since a i waited for 15 minutes for a table and couldnt get one, as far as tge room it self it was clean the bed feels loae and make sounds on every move
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Would not hesitate to recommend
Stayed 1 night in Apr 2025

6/10 Okay

Neha

Traveled with family and small children
Disliked: Property conditions & facilities
Needs renovation!
Stayed 1 night in Jun 2025

4/10 Poor

Judy

Traveled with family
Disliked: Amenities
The hotel only had 1 elevator in operation for all those guests, had to wait a long time for one. I booked my 2 days at $189.00 per night and was charged 322.00 for the first night and 173.00 for the 2nd night, my total bill was a shock to me due to it being over 600.00 dollars. This was a rip off. Never again
Stayed 2 nights in Jun 2025

10/10 Excellent

Brientha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Nasty, needs a serious upgrade. Dingy, carpets were gross, no USB ports, furniture all scratched up. NOT A CROWNE PLAZA at all!
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant in property food was amazing
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved!!!

The staff was amazing!!! Highly recommend!!!
Stayed 1 night in May 2025

6/10 Okay

Chae

Traveled with family
The stay overall was good. Sad that we couldn’t get a room overlooking the river. I think there was party or something because it was super loud at night. Breakfast was not that good and overpriced.
Stayed 1 night in May 2025

10/10 Excellent

Hans

Stayed 1 night in May 2025

6/10 Okay

Pranay

Liked: Staff & service, room comfort
The hotel is decent enough
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the bathrrom was great with the large tub. Only one elevator worked and we had the room with a kitchenette but there were no dishes, cups or silverware!
Stayed 5 nights in May 2025

10/10 Excellent

Ajmal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the room was clean
Stayed 1 night in May 2025