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"Ty from house keeper help us out a lot it was clean room and clean and nice area " More

By a verified traveler on Fri 01 Jan 2021

Hotel Description

3.5-star hotel near Fashion Outlets of Niagara Falls

In suburbs

At this Niagara Falls hotel, you'll be within 3 miles (5 km) of Fashion Outlets of Niagara Falls and 6 miles (10 km) of Niagara Falls State Park. American Falls and Cave of the Winds are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a health club, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 140 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include down comforters, hair dryers, and phones.

Standard Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$73* Per night/room May 24 - May 25

Standard Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Accessible, City View (Walk-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Kitchenette, City View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible, City View (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Niagara Riverside Resort, BW Premier Collection ratings based on 14 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Niagara Riverside Resort, BW Premier Collection

Everyone (8) Couples (2) Family (2)
4 out of 5
Ty from house keeper help us out a lot it was clean room and clean and nice area

Posted by on Jan 1, 2021

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Comment from Hotel Management

Jan 6, 2021 by Roxanne

I'm glad he was able to help you out during your stay. Thank you for your feedback!

2 out of 5
We booked a room with a river view 2 months in advance. Instead we got a first floor parking lot view and they said oh well that is all we have. We can discount it a little. I've seen nothing. Their bathrooms suck. The shower sprays water all over the floor and the bathroom door won't stay open so we could air it out.

Posted by on Jul 29, 2020

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Comment from Hotel Management

Sep 14, 2020 by Roxanne

Thank you for your feedback I will forward to the correct department to review and ensure this things don't happen in the future.

1 out of 5
The room was filled with bugs. Due COVID19 the microwave in the lobby needed to cleaned on a regular basis and wasn’t

Posted by , from Ohio on Jul 3, 2020

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1 out of 5
FIRST AND FOREMOST THE PRICE WAS WAY TOO $260 FOR ONE NITE NO FREE BREAKFAST $15 PARKING FEE AND $10 FEE FOR A MICROWAVE

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Front Desk

At this property the parking fee is $10, and there is no microwave fee. Sorry for the confusion.

5 out of 5
It was awesome!!!! Great stay, staff was wonderful especially the two girls working the breakfast buffet

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Front Desk

Thank you for your positive feedback! We appreciate it

4 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by Front Desk

Thank you for your feedback!

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 8, 2019 by Front Desk

Thank you for your positive feedback!

4 out of 5
Location; quietness; ease to local attractions; breakfast good

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 28, 2019 by Front Desk

Thank you for your feedback!

5 out of 5
Grey line tour sold and pickup here. Excellent breakfast buffet.

Posted by , from Port Orange Fl on Aug 4, 2019

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Comment from Hotel Management

Aug 8, 2019 by Front Desk

Thank you for the feedback!

5 out of 5
Very nice and beautiful view. Rooms are very spacious and clean

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 19, 2019 by Front Desk

Thank you for your positive feedback! We appreciate it!

About the Niagara Riverside Resort, BW Premier Collection

Location 7001 Buffalo Ave, Niagara Falls, NY 14304

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Niagara Riverside Resort, BW Premier Collection offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5,220 square feet (0 square meters) and includes conference space. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Niagara Riverside Resort, BW Premier Collection. Parking is available for a fee. This 3.5-star Niagara Falls hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 5,220 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Niagara Falls, NY (IAG-Niagara Falls Intl.) (5.8 km / 3.6 mi)
  • Train station: Niagara Falls Station (9.3 km / 5.8 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Niagara Riverside Resort, BW Premier Collection offers 140 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to noon.

Bella Vista Ristorante - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 65 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • 8 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Niagara Falls New York
  • Four Points Sheraton Hotel Niagara Falls New York
  • Four Points Sheraton Niagara Falls New York
  • Sheraton Niagara Falls New York
  • Four Points Sheraton Niagara Falls Riverfront Hotel
  • Four Points Sheraton Riverfront Hotel
  • Four Points Sheraton Niagara Falls Riverfront
  • Four Points Sheraton Riverfront
  • Four Points Sheraton Niagara Falls
  • Four Points by Sheraton Niagara Falls Riverfront
  • Four Points by Sheraton Niagara Falls New York
  • Four Points by Sheraton Niagara Falls Riverfront
  • Four Points by Sheraton Niagara Falls New York
  • Four Points Sheraton Niagara Falls Hotel
  • Four Points Sheraton Niagara Falls
  • Hotel Four Points by Sheraton Niagara Falls Niagara Falls
  • Niagara Falls Four Points by Sheraton Niagara Falls Hotel
  • Hotel Four Points by Sheraton Niagara Falls
  • Four Points by Sheraton Niagara Falls Niagara Falls
  • Four Points Sheraton
  • Four Points Sheraton Hotel
  • Four Points by Sheraton Niagara Falls
  • Niagara Riverside Resort, BW Premier Collection Hotel
  • Niagara Riverside Resort, BW Premier Collection Niagara Falls

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.