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Metro Inns Newcastle

2.0 star property
Hotel near St. James' Park in Newcastle-upon-Tyne

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Photo gallery for Metro Inns Newcastle

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Front of property
Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Reception
Individually decorated, desk, laptop workspace, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY
  • Place, Kingston Park Stadium
    ‪19 min walk‬
  • Place, Newcastle United Golf Club
    ‪4 min drive‬
  • Place, St. James' Park
    ‪8 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪4 min drive‬

Room options

View all photos for Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

Individually decorated, desk, laptop workspace, free WiFi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

In Newcastle-upon-Tyne .Within 3 miles (5 km) of this Newcastle-upon-Tyne hotel, you'll find Kingston Park Stadium and Leazes Park. City of Newcastle Golf Club and University of Newcastle-upon-Tyne are also within 3 miles (5 km).

What's nearby

  • Kingston Park Stadium - 19 min walk - 1.0 mile
  • Newcastle United Golf Club - 4 min drive - 1.9 miles
  • St. James' Park - 8 min drive - 3.7 miles
  • Quayside - 9 min drive - 4.9 miles
  • Port Of Tyne - 20 min drive - 17.5 miles

Getting around

  • Blaydon Station - 6 min drive
  • Bank Foot Station - 14 min walk
  • Newcastle Intl. Airport (NCL) - 4 min drive

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Greggs - ‬2 min drive
  • ‪Toby Carvery - ‬2 min walk

About this property

Metro Inns Newcastle

Hotel near St. James' Park in Newcastle-upon-Tyne
As a guest of Metro Inns Newcastle, you'll find a vending machine, a garden, and a picnic area. Public spaces have free WiFi. Free self parking is available.

This Newcastle-upon-Tyne hotel is smoke free.

  • 66 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • Outdoor picnic space
  • No smoking on site
Metro Inns Newcastle offers 66 accommodations with shared/communal kitchens. These individually decorated accommodations include desks. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in from 3 PM - 1:00 AM and 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Metro Inns Newcastle.

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Metro Inns Newcastle to the airport?

Metro Inns Newcastle is 3.4 mi (4-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Metro Inns Newcastle have an airport shuttle?

Airport shuttle services are not available at Metro Inns Newcastle.

How close is Metro Inns Newcastle to the beach?

This hotel is 10.3 mi (14-min drive) from Seaton Sluice Beach and 11.7 mi (16-min drive) from Longsands Beach. Don't forget your sunscreen!

Does Metro Inns Newcastle offer free breakfast?

Metro Inns Newcastle does not offer free breakfast.

Is there a casino at Metro Inns Newcastle?

No, there is no casino at this hotel, but Genting Casino Newcastle (7-min drive) is nearby.

What time is check-in at Metro Inns Newcastle?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at Metro Inns Newcastle?

This hotel offers free self parking.

Does Metro Inns Newcastle have a pool?

Metro Inns Newcastle does not have a pool.

Does Metro Inns Newcastle have a spa?

There are no spa services available at this hotel.

How close is Metro Inns Newcastle to downtown Newcastle-upon-Tyne?

Metro Inns Newcastle is 3.4 mi away from Newcastle-upon-Tyne.

Metro Inns Newcastle Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 280 reviews
Rating 8 - Good. 66 out of 280 reviews
Rating 6 - Okay. 49 out of 280 reviews
Rating 4 - Poor. 28 out of 280 reviews
Rating 2 - Terrible. 53 out of 280 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised how spacious it was and easy walk to the train.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac

Stayed 1 night in Oct 2025

6/10 Okay

Tom

Stayed 1 night in Sep 2025

6/10 Okay

Malcolm

Liked: Staff & service
Staff try their best. Rooms are dated and worn out. Bed was quite uncomfortable. Check out was early 10 am. Carpark is great, links to Newcastle via metro and bus is good. Formula one hotel was it's old name ( french I think) basic but dated.
Stayed 1 night in Sep 2025

6/10 Okay

Diego

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Srijana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We were totally disappointed with the service . According to the payment , we did not get service. Bathroom with no shop and hard to shower. Everytime we need to go outside for common bathroom. Sometimes the bathroom packed. I don’t feel like it is hotel. With comfort i don’t find anything.No sound proff. We went there for relax and have good time but it was stressful. I don’t recommend here. I have not been in this kind of hotel or hostel. Very poor service but payment is high.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ahijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very friendly lady at the counter. We travelled to Newcastle recently for the Great North Run. The lady (I am so sorry for not remembering her name) had plenty of suggestions about how to get to the venue. She even let us keep the car parked after our check out. The location is very good as well. Buses and Metro available within a short walking distance. Great value for money!
Stayed 1 night in Sep 2025

8/10 Good

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities

Small double bed room

Very clean room and bed, but for double room it was not good
Stayed 1 night in Sep 2025

8/10 Good

Dale

Stayed 1 night in Aug 2025

2/10 Terrible

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrendous Hotel in Newcastle

This is one of the worst hotels I have ever stayed in. The room looked filthy from the moment I entered. The walls were shabby, the sink looked unclean and the carpet didn't appear to have been hoovered recently. During my stay I was only in the room a total of (about) 5 hours but was bitten twice by something and had very itchy skin, in two places, as a result. The communal bathrooms were also very dirty and there was no soap, of any kind, in the toilets. The way in is also not good, for pedestrians, as there is no footpath. Finally I was woken, around 2am, by loud shouting and the sound of doirs slamming and people arguung etc.
Stayed 1 night in Aug 2025

2/10 Terrible

T P

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Warren

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Ashley

Liked: Staff & service
Property is great location for town and food and shops in walking distance Very basic and is obviously half a hotel half a boarding place for people who are homeless and on council waiting list and a few let’s say unsavory characters hanging around but for the price it’s a good stop for a night or two. Toilets being in hallways was a bit of a shock but my fault for not reading properly before booking overall no issues but feel it’s a bit of pot luck with who ever else happens to be staying there when you go.Hence why some reviews seem to be so bad about other guests. Great for the price and would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, property conditions & facilities
Got wot you paid for allstaff were brill apart from 1 miserable not the word not 1 bit of customer skill what so ever sat or sunday nite shift need to be gone
Stayed 3 nights in Aug 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Kyle

Stayed 2 nights in Jul 2025

2/10 Terrible

Perry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, but there was a flickering light outside our room all night, a really creaky floorboard right next to the bed and another guest even found bed bugs in their room while we were there
Stayed 2 nights in Jul 2025

6/10 Okay

David

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay hear , it full of junkies drunks , fighting, screaming at 2/34am . Doors slamming . No sleep so bad never again
Stayed 1 night in Jul 2025

2/10 Terrible

Clarissa

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived, the room had a strong musty smell, and both the room and corridors felt quite dingy. There was also a strong smell of marijuana in the corridors, which added to the overall discomfort. The communal showers and toilets were not shown in the listing photos, and in reality, they were poorly maintained and did not feel clean, which I found misleading. Although I was provided with the Wi-Fi network name and password, neither I nor my mother and friend—who were staying with me—were able to detect the network at all, let alone connect to it. This made it impossible for us to stay in the room, and I ended up checking out after only a few hours rather than staying the intended two nights. The room did match the photos in terms of layout, but only one angle was shown, which made it hard to gauge the actual size. It felt very cramped for three people. Additionally, the ladder on the bunk bed was unstable and wobbled when used. That said, I do want to mention that the receptionist was lovely and very helpful throughout.
Stayed 2 nights in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near motorway network easy to get to no major hold ups would stay again when in Newcastle
Stayed 1 night in Jun 2025

2/10 Terrible

Alvaro, London

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well. You have to read the fine print here. We are talking about shared toilets and bathrooms with poor hygiene. Pictures are misleading. I checked out 30 minutes after I checked in. I had to find another hotel to stay for the night.
Stayed 1 night in Jun 2025

2/10 Terrible

Thomas

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Took one step inside the room and the stench was a cross between a hospital and a gutter. There was blood on the radiator and window and someone had clearly relieved themselves in the sink. Handed the key back and left straight away.
Stayed 1 night in Jun 2025