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Crowne Plaza Newcastle - Stephenson Quarter by IHG

Property class: 4
4-star spa hotel near Castle Keep

Choose dates to view prices

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

A modern hotel with a glass facade, a well-maintained outdoor area, and a clear sky.
A bar area with stools, a counter, and a display of bottles.
A dining table set with wine glasses, a water glass, and a salt and pepper shaker.
A hotel room with a large window, a flat-screen TV, a purple armchair, a small round table with a lamp, and a bed with patterned bedding.
A modern spa with a circular hot tub, steps leading up to it, and candles providing ambient lighting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Place, Castle Keep
    ‪9 min walk‬
  • Place, Chinatown
    ‪9 min walk‬
  • Place, St. James' Park
    ‪13 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 295 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Room, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, each with white bedding and teal pillows. There is a bedside table with a white lamp and a small drawer.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a chair, a nightstand, a lamp, and a framed picture on the wall.

Standard Room

9.8 out of 10
Exceptional
(23 reviews)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small round table, and a large mirror.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a small round table.

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

A hotel room with a wooden cabinet, a television, a blue armchair, a dining table with chairs, a desk with a chair, and a round mirror.

Suite, 1 Bedroom, Club Lounge Access

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a purple armchair, a small round table, and a view of the outdoors through sheer curtains.

Standard Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 296 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

A modern hotel room with a sofa, a small table, a TV, and a view of the city through large windows.

Junior Suite, 1 King Bed, Club Lounge Access

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Club Lounge Access

A hotel room with a bed, a purple armchair, a round table, and a view of buildings through large windows.

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

A hotel room with a bed, a desk, a chair, a round mirror, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Club Lounge Access

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

A hotel room with a large window, a flat-screen TV, a purple armchair, a small round table with a lamp, and a bed with patterned bedding.

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

A modern hotel room with a large window offering a city view, a wooden desk, a black office chair, and a floor lamp.

Standard Room, 1 Queen Bed (Double Rain Shower)

9.2 out of 10
Wonderful
(38 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

A hotel room with a large bed, a desk with a lamp, a purple armchair, a small round table, and a view of the outdoors through sheer curtains.

Room, 1 Queen Bed, Accessible, Club Lounge Access

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Newcastle-upon-Tyne

Newcastle-upon-Tyne retreat .Within a 10-minute walk of the hotel, you'll find Castle Keep and Chinatown. Eldon Square Shopping Centre and Tyne Bridge are also within half a mile (1 km).

What's nearby

  • Utilita Arena Newcastle - 7 min walk - 0.4 miles
  • Castle Keep - 9 min walk - 0.5 miles
  • Chinatown - 9 min walk - 0.5 miles
  • St. James' Park - 13 min walk - 0.7 miles
  • The Glasshouse - 16 min walk - 0.9 miles

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Mosaic Tap - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Newcastle Tap - ‬6 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Pink Lane Coffee - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

4-star spa hotel near Castle Keep
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A fitness center, a steam room, and spa services are also featured at the business-friendly Crowne Plaza Newcastle - Stephenson Quarter by IHG.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 15 per night (328 ft away)
  • Pet fee: GBP 25 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

How close is Crowne Plaza Newcastle - Stephenson Quarter by IHG to the airport?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is 7.9 mi (20-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

As of Aug 17, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter by IHG on Aug 21, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Newcastle - Stephenson Quarter by IHG.

How close is Crowne Plaza Newcastle - Stephenson Quarter by IHG to the beach?

This hotel is 9.2 mi (14-min drive) from Longsands Beach and 10.9 mi (29-min drive) from Whitley Sands. Don't forget your sunscreen!

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Newcastle - Stephenson Quarter by IHG, but buffet breakfast is offered for a fee of GBP 18.95 for adults and GBP 9.47 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11 AM.

Is there a casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, there is no casino at this hotel, but Genting Casino Newcastle (2-min walk) is nearby.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Free parking is not available at this hotel.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a pool?

Crowne Plaza Newcastle - Stephenson Quarter by IHG features an indoor pool.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a spa?

Pamper yourself with a day at Mineral House, where you can enjoy hot stone massages, body wraps, and body treatments.

How close is Crowne Plaza Newcastle - Stephenson Quarter by IHG to downtown Newcastle-upon-Tyne?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is 0.5 mi away from Newcastle-upon-Tyne.

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1019 reviews
Rating 8 - Good. 213 out of 1019 reviews
Rating 6 - Okay. 74 out of 1019 reviews
Rating 4 - Poor. 28 out of 1019 reviews
Rating 2 - Terrible. 34 out of 1019 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love a Crowne plaza, great stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KA WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is nice, staff is friendly location is very cozy but yet near everywhere
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Marie

Hotel lovely and is situated in a good location for access to the city.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Lovely hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious and excellent breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Gin Bar and the location close to the station
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well staffed, great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, friendly staff, comfortable bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train travel. Bathtub was a plus. Spa and pool and hot tub were marvelous!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Crowne Plaza. Amazing staff and beautiful hotel in all regards.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Briliant vastly varied breakfast , nothing was too much trouble, Leob was very helpful.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, Pleasant helpful staff. Visit completely ruined by a large party of guests with lots of children who completely had no consideration for anyone else staying there.
Stayed 1 night in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size Bedroom great Breakfast choice clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room was very clean, with a nice quiet relaxed atmosphere, staff were very friendly, helpful and welcoming, alot of fresh food and drink choice at breakfast. Swimming pool and spa area very clean and relaxing. Would definitely stay at this hotel again and recommend to others
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money with the swimming pool included in the price. Definitely will be staying again when I come up to watch the mighty Newcastle play. The gin bar is lovely and has live sports.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great staff we're amazing very helpful and couldnt do more for us! Rooms were lovely and clean and spa facilities were great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, easy check in, nice bar and restaurant. Pool and spa a little small.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was lovely and clean. Staff were brilliant...hotel spotless and location fab. Definitely a favourite in newcastle for affordability 👌
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool for the kids but there was a waiting list to get in, good breakfast but we were lucky to get in straight away as a big line started at about 930. Nice staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Lovely room and great pool
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Spotless room, great breakfast and lovely staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big bed in upgraded room. Thank you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in good position
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was perfect
Stayed 2 nights in Mar 2026

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