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Citysteps Hotels Newcastle West

2.0 star property
Hotel near St. James' Park in Newcastle-upon-Tyne

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Photo gallery for Citysteps Hotels Newcastle West

Free WiFi, bed sheets
Reception
Shower, slippers, towels, soap
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • Place, St. James' Park
    ‪17 min walk‬
  • Place, Utilita Arena Newcastle
    ‪18 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

  • 119 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 119 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

  • 118 sq ft
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Newcastle-upon-Tyne

Elswick stay.Your stay at this Elswick hotel places you within 2 miles (3 km) of ISKCON Newcastle and Mill Volvo Tyne Theatre. Life Science Centre and Newcastle-upon-Tyne Discovery Museum are also within 2 miles (3 km).

What's nearby

  • St. James' Park - 17 min walk - 0.9 miles
  • Chinatown - 17 min walk - 0.9 miles
  • Utilita Arena Newcastle - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 5 min drive - 1.4 miles
  • Newcastle-upon-Tyne Theatre Royal - 5 min drive - 1.4 miles

Getting around

  • Monument Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪Komal Curry House - ‬11 min walk
  • ‪Persian Bite - ‬11 min walk
  • ‪Earthlings - The Healing Café - ‬14 min walk
  • ‪Fattoush - ‬8 min walk

About this property

Citysteps Hotels Newcastle West

Hotel near St. James' Park in Newcastle-upon-Tyne
Public spaces have free WiFi.

This Newcastle-upon-Tyne hotel is smoke free.

  • 26 guestrooms or units
  • Front desk (limited hours)
  • No smoking on site
Citysteps Hotels Newcastle West offers 26 accommodations with slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Citysteps Hotels Newcastle West to the airport?

Citysteps Hotels Newcastle West is 8.7 mi (20-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Citysteps Hotels Newcastle West have an airport shuttle?

Airport shuttle services are not available at Citysteps Hotels Newcastle West.

How close is Citysteps Hotels Newcastle West to the beach?

This hotel is 9.9 mi (17-min drive) from Longsands Beach and 12.3 mi (22-min drive) from Seaton Sluice Beach. Don't forget your sunscreen!

Does Citysteps Hotels Newcastle West offer free breakfast?

Citysteps Hotels Newcastle West does not offer free breakfast.

Is there a casino at Citysteps Hotels Newcastle West?

No, there is no casino at this hotel, but Genting Casino Newcastle (3-min drive) is nearby.

What time is check-in at Citysteps Hotels Newcastle West?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Citysteps Hotels Newcastle West?

Free parking is not available at this hotel.

Does Citysteps Hotels Newcastle West have a pool?

Citysteps Hotels Newcastle West does not have a pool.

Does Citysteps Hotels Newcastle West have a spa?

There are no spa services available at this hotel.

How close is Citysteps Hotels Newcastle West to downtown Newcastle-upon-Tyne?

Citysteps Hotels Newcastle West is 1.3 mi away from Newcastle-upon-Tyne.

Citysteps Hotels Newcastle West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

lucy

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

kayleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025