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Ramada by Wyndham Newburgh/West Point

2-star property
1289 Route 300, Newburgh, NY 1-855-201-7819
2.4 out of 5
See all 18 travelocity Reviews

"Most uncomfortable beds ever!! Otherwise nice hotel " More

By a verified traveler on Sun 25 Aug 2019

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Newburgh hotel

In Newburgh

You'll find Orange County Choppers and Algonquin Park within 2 miles (3 km) of this hotel. Delano-Hitch Recreation Park and Motorcyclepedia Museum are also within 3 miles (5 km).

Nightclub, dining

A nightclub and a gym are featured at this smoke-free hotel. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Aug 14 - Aug 15

Room, 1 King Bed, Accessible, Non Smoking (One-Bedroom, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Newburgh/West Point ratings based on 18 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Ramada by Wyndham Newburgh/West Point

Everyone (16) Couples (1) Family (1)
2 out of 5

Posted by , from Moultonboro on Sep 20, 2021

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1 out of 5
Very un safe Crack head's people on drugs walking around knocking on windows looking in room windows selling themselves to you not a good place to stay d side 162 unsafe not what I expected for the money never again

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 27, 2021 by Guest relation manager

Hello guest, Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon because we have made sure to improve the quality of the overall hotel and the services

1 out of 5
They have roaches everywhere!! Crawling all over and dead ones laying around. The tub looks like it’s in an abandoned building and there is no water pressure. Thank you for my the make burn on my legs because of no water! This place is GHETTO! By the way I changed my room 3 times. I want a refund !

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 22, 2021 by Guest Relation manager

Hello, Thank you for your review. Please accept my apologize for the poor experience you had at our hotel Ramada Newburgh. This is certainly not how we want our guests to feel when at the hotel. We do take preventative actions to ensure these things don’t happen, but clearly this was missed. I appreciate you review so we can make sure the situation was an isolated incident.

3 out of 5
Most uncomfortable beds ever!! Otherwise nice hotel

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 27, 2019 by Guest Relation manager

Your wonderful comments about your recent stay with us at The Ramada Newburgh are much appreciated and we thank you for taking the time to share your experience with us . We are delighted to hear that you enjoyed the accommodations and the service of our staff. We look forward to accommodating you in the future!

4 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 8, 2019 by Ramada Newburgh Guest Relation manager

The staff and management highly appreciate your review. We will pass on your rating down the lane to each and every member of staff who strive hard to excel in guest service. Hope to see you soon.

3 out of 5
The check in was later than they said and I had to sit in my car for 2 hrs before my room was ready. so I ended up being late for my engagement that I was in town for..

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 13, 2019 by Guest Relation Manager

Thank you for sharing your feedback. We sincerely apologize for any misunderstandings. Please contact me directly so that we can obtain a bit more information and look into this matter further. Our goal is to ensure that all of our guest's experiences with the hotel are both enjoyable and special. I look forward to speaking with you and resolving any and all concerns. Thank you so much.

2 out of 5
Our hotel room smelled horrible. I have no idea what the source of the smell was, but I never got used to it. The next day when I got home and put on my pajamas, it smelled like the room. Yuck! I immediately washed my clothes. There were stains on the ceiling and the walls. There was a tile missing from the ceiling, too. The shower was dirty. My back was sore from the mattress. The hotel was really odd. We took a flight of stairs from the lobby to the second floor (totally normal), but then there were FOUR more sets of stairs to our room as you walk down the main hallway. I had never seen anything like it. There isn't an elevator. So if you have medical problems or heavy luggage, definitely do not book this hotel. Actually if you are in perfect shape and have no luggage, do not book this hotel!

Posted by , from Westchester, NY on Oct 4, 2018

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Comment from Hotel Management

Oct 10, 2018 by Ramada Guest Relation Manager.

Hello guest, Thank you for taking your time to write this review for us since it helps us understand the guests better. We apologize for the inconvenience you had to go through and we hope we see you again soon because we have made sure to improve the quality of the overall hotel and the services Best Regards.

2 out of 5

Ants, ants, ants

There were any everywhere in our room. Mattress had a plastic cover and made noise every time we moved. Room had been cleaned but it wasn't very clean. After two minutes in the shower the hot water turned off. There were hairs in the shower. No elevator! They had a band which was a little disruptive. Erika will never stay there again.

Posted by on Jul 30, 2018

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Comment from Hotel Management

Sep 14, 2018 by Ramada Management

Thank you for bringing this issue up to the best before you departed the hotel, to give us a chance to remedy the situation. We hope if you are ever in the area again soon, you will consider giving us another chance. Please reach out to me directly so I can handle your reservation. Thank you.

4 out of 5
The rooms were okay, You could see damaged areas still not fixed. The staff was very friendly and willing to work to make your stay as enjoyable as possible.

Posted by , from TN on Jun 20, 2018

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Comment from Hotel Management

Jun 25, 2018 by Ramada Management

Thank you for your review. We appreciate the reviews our guest post, they help us to always move forward to improve our services. Thank you.,

3 out of 5

Ok for an Overnight Stay

Good for an overnighter, but not so much an extended stay. Room was clean and comfortable. Heat worked fine. So did the mini fridge and microwave. TV reception was good as well. The WiFi was totally worthless on any channel we tried and the place wasn't busy. Thank goodness for unlimited cell data and a half decent signal. The mattresses in our room were stiff and thinly padded. Didn't have the complimentary breakfast, so I can't offer insight on that.

Posted by , from Connecticut on Mar 7, 2018

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Comment from Hotel Management

Mar 8, 2018 by GM

Thanks for staying with us and we appreciate your feedback. We are glad that you enjoyed your stay and just want to clarify that we do have complimentary continental buffet breakfast from 6-10 am. We are looking forward to your next visit. Thanks, Ramada Management

About the Ramada by Wyndham Newburgh/West Point

Location 1289 Route 300, Newburgh, NY 12550

Property Features

Ramada by Wyndham Newburgh/West Point offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2555 square feet (237 square meters) and includes conference space. The business-friendly Ramada by Wyndham Newburgh/West Point also features a nightclub, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This Newburgh hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 2 levels
  • 2555 sq ft of conference space
  • 237 sq m of conference space
  • Nightclub
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby , Offsite parking reservations required

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada by Wyndham Newburgh/West Point offers 149 air-conditioned accommodations with washers/dryers and laptop-compatible safes. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

  • Washer and dryer
  • Deep soaking tub
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Café Internationale - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 1.89 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Newburgh West Point
  • Ramada Point
  • Ramada Point Hotel
  • Ramada Point Hotel Newburgh West
  • Newburgh Ramada
  • Ramada Newburgh/West Point Hotel Newburgh
  • Ramada Newburgh/West Point Hotel
  • Ramada Newburgh/West Point Newburgh
  • Ramada Newburgh/West Point
  • Ramada West Point
  • Ramada Wyndham Newburgh/West Point Hotel Newburgh
  • Ramada Wyndham Newburgh/West Point Hotel
  • Ramada Wyndham Newburgh/West Point Newburgh
  • Ramada Wyndham Newburgh/West Point
  • Ramada by Wyndham Newburgh/West Point Hotel
  • Ramada by Wyndham Newburgh/West Point Newburgh
  • Ramada by Wyndham Newburgh/West Point Hotel Newburgh

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in January and close in February.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.