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4.7 out of 5

"The staff was very welcoming and friendly. Explained everything and made sure I understood how the facility was and where everything was located. " More

By a verified traveler on Sat 07 Mar 2020

Hotel Description

3-star hotel near Bronx Zoo

In Bronx

A stay at this East Bronx hotel places you within 3 miles (5 km) of Bronx Zoo and 6 miles (10 km) of Fordham University. Yankee Stadium and New York Presbyterian Hospital are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, kitchens

The 125 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Residence Inn New York The Bronx At Metro Center Atrium ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn New York The Bronx At Metro Center Atrium

Everyone (8) Couples (1) Family (2)
5 out of 5

Posted by on Dec 12, 2020

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Comment from Hotel Management

Dec 13, 2020 by FOM

Thank you for your review!

5 out of 5
The staff was very welcoming and friendly. Explained everything and made sure I understood how the facility was and where everything was located.

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 24, 2020 by RI Marriott Bronx

Thank you for the review! We will share this with the rest of the team.

5 out of 5

Posted by on Feb 20, 2020

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Comment from Hotel Management

Mar 24, 2020 by RI Marriott Bronx

Thank you for the 5 out of 5!

4 out of 5
It was great. Very clean. Complimentary breakfast was tasty.

Posted by , from Bronx on Feb 15, 2020

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Comment from Hotel Management

Mar 24, 2020 by RI Marriott Bronx

Thank you for the review! Our Complimentary Hot Breakfast is truly superb! We are so glad to hear that you though so too!

5 out of 5
Quiet: heavy double pane exterior windows, heavy internal doors that close quietly. Very comfortable bed, and better than average pillows. Management seems to be very effective in cultivating a great service team. On-site parking very convenient. Fitness room very good.

Posted by , from Boston on Dec 14, 2019

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5 out of 5
staffs were approachable and pleasant and also very helpful!

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 18, 2019 by Idelsi Ceballo -- Front Office Manager

Dear valued guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn New York The Bronx at Metro Center Atrium. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn New York The Bronx at Metro Center Atrium and we hope you choose to create more memories here whenever your travels bring you back to New York. Sincerely, Idelsi Ceballo Front Office Manager Residence Inn New York the Bronx at Metro Center Atrium iceballo@ribronx.com T: 718-414-1477 | F: 718.239.2727

5 out of 5
Room was clean, breakfast was good and hotel staff was friendly. Didn't like the hotel charging me for the phone call to order room service, neither was I advised I would be charged. I would stay there again.

Posted by on Jul 8, 2019

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3 out of 5
The room had issues with the heat, and the staff on duty did not resolve the issue

Posted by on Apr 9, 2019

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Comment from Hotel Management

May 29, 2019 by Idelsi Ceballo - Front Office Manager

Dear Valued Guest, Please accept my most sincere apologies for the inconvenience encountered during your stay. We have shared your feedback with the corresponding department. We hope to accommodate your next visit to The Bronx in order to make it right for you.

4 out of 5
No hassle check-in. And no proble. Requesting a late checkout at the last minute.

Posted by on Feb 17, 2019

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5 out of 5
Nice hotel. I felt safe there. The room was spacious, and the bed was comfortable. Plenty of outlets that were well-placed. Shower was great, excellent water pressure, no dribbling shower head.

Posted by , from New Orleans on Sep 17, 2018

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About the Residence Inn New York The Bronx At Metro Center Atrium

Location 1776 Eastchester Rd, Bronx, NY 10461

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1500 square feet (135 square meters). A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Residence Inn New York The Bronx At Metro Center Atrium. Self parking is free. This 3-star Bronx hotel is smoke free.

  • 125 guestrooms or units
  • 8 levels
  • 2 conference rooms
  • 1500 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: LaGuardia Airport (LGA) (14.9 km / 9.3 mi)
  • Train station: Bronx Williams Bridge Station (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Residence Inn New York The Bronx At Metro Center Atrium offers 125 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn New York Bronx Metro Center Atrium Hotel
  • Residence Inn New York Metro Center Atrium Hotel
  • Residence Inn New York Bronx Metro Center Atrium
  • Residence Inn New York Bronx Metro Center Atrium Hotel
  • Residence Inn Metro Center Atrium Hotel
  • Residence Inn New York Bronx Metro Center Atrium
  • Residence Inn Metro Center Atrium
  • Residence Inn New York The Bronx At Metro Center Atrium Hotel
  • Residence Inn New York The Bronx At Metro Center Atrium Bronx
  • Hotel Residence Inn New York The Bronx At Metro Center Atrium
  • Residence Inn New York The Bronx At Metro Center Atrium Bronx
  • York Bronx Metro Center Atrium

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.