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Quality Inn East Haven - New Haven

2.5-star property
30 Frontage Rd, East Haven, CT 1-855-201-7819
3.1 out of 5
See all 14 travelocity Reviews

"Staff is lovely, and shower pressure is great. Rooms could use more light, nice, clean basic accommodations. Breakfast was fine and nice to have coff ... " More

By a verified traveler on Sun 26 Jun 2022

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Hotel Description

Hotel near New Haven Green in East Haven

Heart of East Haven

Your stay at this The Centre hotel places you within 6 miles (10 km) of Yale-New Haven Hospital and Shubert Theater. Yale University Art Gallery and Yale University are also within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$81* Per night/room Sep 6 - Sep 7

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn East Haven - New Haven ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn East Haven - New Haven

Everyone (2) Couples (1) Family (5)
5 out of 5
Staff is lovely, and shower pressure is great. Rooms could use more light, nice, clean basic accommodations. Breakfast was fine and nice to have coffee available early in the morning.

Posted by on Jun 26, 2022

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4 out of 5
Everything was good

Posted by on Oct 26, 2021

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Comment from Hotel Management

Oct 29, 2021 by JM

Thank you for sharing we hope top see you again soon in the future

5 out of 5
Updated bathroom.

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 19, 2021 by JM

Thank your for scoring us high. We appreciate the positive feedback and we hope to see you again soon. Stay safe.

5 out of 5
The location is larger than it looks. Plenty of parking.

Posted by , from East Haven on Dec 1, 2019

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Comment from Hotel Management

Dec 4, 2019 by Jerime

Hi Thank you for taking time to complete our survey and for 5 stars. I am also glad that you found the property to be larger with ample parking it is nice when we can be pleasantly surprised. We hope tp see you again in the near future.

1 out of 5
Air conditioning wasnt working in room ! Very hot day. Still garbage in garbage can ! And no soap

Posted by on Aug 19, 2019

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3 out of 5
The room do not look as nice as the photos on line

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 12, 2019 by JM

Thank you for your feedback we will be working on maintaining the website to show a accurate picture of the property

4 out of 5
Perfectly adequate hotel, short drive from Yale. We did not stay long, but it met our needs.

Posted by , from Cary, NC on Apr 20, 2019

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2 out of 5

Not worth the money

Pros: Cleanliness of room. Customer service of manager.
Cons: Enforce no smoking policy. Hire better help in the evening.
Location: New Haven is great - Yale University, lots of great restaurants.
Pros - Check in took forever. We booked a non-smoking room and the room reeked of cigarette smoke. Room was adequately clean, however. Brought the issue to the attention of the front desk and they couldn't do anything to accommodate us. Spoke to the manager the next day and was given a discount on the room. Breakfast was ok - fairly minimal. Room was quiet - not an excessive amount of noise coming from the surrounding area. Pretty low grade hotel.

Posted by , from New York on Jul 19, 2016

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4 out of 5

Pleasantly Surprised

Pros: It was much better than I was expecting.
Cons: Bigger bathtubs and higher toilets
Location: There is a nice little beach with a lighthouse, several quaint towns nearby and several wineries.
Very pleasant stay. Rooms recently renovated and were very clean. The bed was extremely comfortable. Staff was friendly and helpful.

Posted by , from New Orleans on May 26, 2015

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2 out of 5

Not as bad as I thought

Pros: Free breakfast, Close restaurants
Had to travel to the area for a baseball tournement. Was nervous about it after reading reviews. Decided to give it a try because it was very close to our games. We checked the room, beds, dressers for bugs. Tore it apart. Did not see any. The hotel was dated but overall clean. We had many kids (17 year olds) and parents. We had a good time overall. PATRICK , at the front desk went out of his way allow us to have a good time.

Posted by , from Poughkeepsie, ny on Jun 13, 2011

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About the Quality Inn East Haven - New Haven

Location 30 Frontage Rd, East Haven, CT 06512

Property Features

Quality Inn East Haven - New Haven offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served. The business-friendly Quality Inn East Haven - New Haven also features coffee/tea in a common area, complimentary newspapers in the lobby, and a front desk safe. Free self parking is available. Smoking is allowed in designated areas at this East Haven hotel.

  • 80 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: New Haven, CT (ZVE-New Haven Train Station) (5.5 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn East Haven - New Haven offers 80 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 1 per room (weight limit: 20 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East Haven Quality Inn
  • Quality East Haven
  • Quality Inn East Haven
  • Quality Inn East Haven New Haven
  • Quality East Haven New Haven
  • Quality Inn East Haven Hotel East Haven
  • Quality Haven New Haven Haven
  • Quality Inn East Haven - New Haven Hotel
  • Quality Inn East Haven - New Haven East Haven
  • Quality Inn East Haven - New Haven Hotel East Haven

You should know

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.