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"Front desk staff we extremely nice and helpful. Needed to change room due to smoke smell for a non-smoking hotel. Breakfast had a nice variety. Bed ... " More

By a verified traveler on Mon 21 Jan 2019

Hotel Description

Hotel perfectly located for exploring Naugatuck

Heart of Naugatuck

At this Naugatuck hotel, you'll be within 3 miles (5 km) of Whittemore Glen State Park and 6 miles (10 km) of Palace Theatre. Beacon Falls Town Recreation Field and Hop Brook Lake are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 50 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. Premium bedding, free newspapers, and free local calls are also available.

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Oct 27 - Oct 28

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Naugatuck - Waterbury ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Naugatuck - Waterbury

Everyone (5)
2 out of 5

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 11, 2019 by Miriam

Thank you for your review. We hope to see you soon and hope that next stay will be better one.

3 out of 5
Front desk staff we extremely nice and helpful. Needed to change room due to smoke smell for a non-smoking hotel. Breakfast had a nice variety. Bed was comfortable. Overall, clean and nice. I think some of the rugs need to be replaced--maybe a remodel.

Posted by , from springfield, us on Jan 21, 2019

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Comment from Hotel Management

Jan 23, 2019 by Umair A.

Thank you very much for your review and concerns will be addressed.

4 out of 5
Maria at the front desk was amazing and super helpful and sweet. Everyone that walked past said hello and was nice. The housekeepers in future need to quiet down there frustrations when they are cleaning rooms and talking about management. I could hear exactly what they were saying and honestly it wasn’t professional at all and it made me feel uncomfortable.

Posted by on Jan 3, 2019

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Comment from Hotel Management

Jan 8, 2019 by Manager

Thank you very much for posting an online review. We really appreciate you business. We always try our best to make sure all the guests enjoy their stay and amenities we offer. Will be looking forward to see you back. Thank you!

5 out of 5
The Comfort Inn was very nice. Everything was great, and the lady at the front desk was one of the nicest ladies I have ever met.

Posted by on Nov 12, 2018

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Comment from Hotel Management

Jan 8, 2019 by Umair A.

Thank you very much for posting an online review. We really appreciate you business. We always try our best to make sure all the guests enjoy their stay and amenities we offer. Will be looking forward to see you back. Thank you!

4 out of 5

Clean

Cons: Microwave should be available in lobby to reheat food.
Location: Area does not offer alot of attractions--all are half hour rides or more and cheaper motels available nearer to them.
Clean and all of that but wish there had been a microwave somewhere to reheat delivery of food. Breakfast was nice but bagels were semi fresh. It was a pleasant stay but I think $115 a night is pricey for Naugatuck that has few attractions in the area. Disappointed taht travelocity did not allow me to use my AARP discount anywhere.

Posted by , from upper New York State on Aug 4, 2015

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Comment from Hotel Management

Aug 12, 2015 by General Manager

Hello, Thank you so much for your rating. We appreciate your feed back. We are glad you enjoyed our hotel. Hope to see you again next time you're in town!

5 out of 5

WoW

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, great staff
What a staff, I felt that they were outstanding and just great. I stay at Hilton but never got treated this way before. The hotel is brand new, only three years old. Also the room was brand new and i had the best sleep ever. Don't miss this gem.

Posted by , from NYC on May 3, 2011

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Comment from Hotel Management

Jul 29, 2015 by General Manager

Thank you for your feed back and your kind words. We truly appreciate them. We hope to see you again next time you're in Naugatuck!

2 out of 5

Very thin walls

We stayed 4 nights. Luckily they were not busy as they had messed up the reservation and only booked us for 3 nights. The walls are paper thin. We did not sleep well at all. Very noisy. Also, the free breakfast area was messy.

Posted by on Jun 2, 2010

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Comment from Hotel Management

Jul 31, 2015 by General Manager

Thank you for reviewing our property. I apologize about the issues encountered. I hope you have given our property another chance to prove our service. Thank you!

About the Comfort Inn Naugatuck - Waterbury

Location 716 New Haven Rd, Naugatuck, CT 06770

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Comfort Inn Naugatuck - Waterbury also features multilingual staff, coffee/tea in a common area, and concierge services. Self parking is free. This Naugatuck hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Naugatuck - Waterbury offers 50 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Naugatuck
  • Comfort Inn Naugatuck
  • Comfort Inn Naugatuck Hotel Naugatuck
  • Comfort Inn Naugatuck Hotel
  • Comfort Inn Naugatuck
  • Comfort Naugatuck Waterbury
  • Comfort Inn Naugatuck - Waterbury Hotel
  • Comfort Inn Naugatuck - Waterbury Naugatuck
  • Comfort Inn Naugatuck - Waterbury Hotel Naugatuck

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.