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"The stairs are falling apart. Stair wel wholes in wall. Cereal stale " More

By a verified traveler on Wed 29 May 2019

Hotel Description

Hotel near Schlitterbahn New Braunfels Waterpark and Resort in New Braunfels

Heart of New Braunfels

You'll find Schlitterbahn New Braunfels Waterpark and Resort and Landa Park within 3 miles (5 km) of this New Braunfels hotel. Lake Dunlap and Faust Street Bridge are also within 2 miles (3 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi

The 81 guestrooms offer free WiFi, TVs, and free local calls.

Standard Room, 2 Double Beds, Non Smoking (Exterior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$55* Per night/room Nov 26 - Nov 27

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking (Interior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible, Non Smoking (Interior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking (Exterior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Exterior)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn New Braunfels ratings based on 26 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Red Roof Inn New Braunfels

Everyone (11) Family (2)
1 out of 5

Posted by on Feb 2, 2020

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2 out of 5
Thr only thing good was pet friendly. They charged us $30 to check in early which was not clear on travelosity. We paid but tgey put ud in a room with no working a/c so us getting there early and unloading everything eas a waste of time. Coffee was burt. And so called continental breakfast was Sams club muffins and cereal. Mold in bathroom and there were small bugs.

Posted by on Jul 22, 2019

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4 out of 5

Posted by on Jul 21, 2019

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1 out of 5

Posted by on Jul 21, 2019

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3 out of 5
The stairs are falling apart. Stair wel wholes in wall. Cereal stale

Posted by on May 29, 2019

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4 out of 5
In all my years of travel, I have never encountered a staff so willing to accommodate our needs. They were EXCELLENT!

Posted by on Apr 19, 2019

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1 out of 5

Absolutely TERRIBLE!

This was the most terrible experience I have ever had at a hotel in my entire life. First night we got there the front desk gave us the wrong keys so we couldnt get into our room. Second day we leave in the morning and come right back and our keys wont work yet again. On top of that our toilet did not work at all. We tell the office about the toilet then leave to go float the river, come back and once again our keys wont work. I go ask the office for the 4th time to fix our keys and she said they deactivated our keys because of the toilet but did not notify us. At that point they gave us another room. The whole time we were packing to move to the other room the staff was coming to our door harrassing us telling us to hurry up and get out of that room. Once we were finally able to get all of our belongings to move, when we get to the other room THE KEYS WOULD NOT WORK!!! When I went back to the office to tell them that now these keys weren't working, the lady at the front desk started yelling at me. When I yelled back she proceeded to call the cops on me and then would not give me my money back when we said we were leaving. When the cops got there the front desk lady completely lied about everything that had happened and tried to file assault charges on me!!! Needless to say one of the officers told me that this hotel calls the cops all the time and is always making things up. Dont EVER stay here unless you want to lose money and deal with A LOT of drama.

Posted by on Sep 3, 2018

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4 out of 5
It was comfortable, easy to get to, great price. I plan to stay there again

Posted by , from Waco, Texas on Jun 21, 2018

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1 out of 5
Bad security unsafe to stay hotel layout is not appropriate

Posted by on Sep 27, 2016

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4 out of 5

Pet Friendly Hotel

We chose Red Roof Inn for being Pet Friendly and being the best budgeted we could find in New Braunfels. Rooms were clean, beds great. First pet is no charge and all other pet friendly hotels in town charged $25/pet/night. I would stay there again.

Posted by on Aug 8, 2016

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About the Red Roof Inn New Braunfels

Location 815 I-35 South, New Braunfels, TX 78130

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Red Roof Inn New Braunfels offers its guests an outdoor pool, a vending machine, and laundry facilities. Public spaces have free WiFi. Self parking is free. Smoking is allowed in designated areas at this New Braunfels hotel.

  • 81 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2004
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Antonio Intl. Airport (SAT) (44.8 km / 27.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn New Braunfels offers 81 accommodations, which are accessible via exterior corridors and feature hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations. This New Braunfels hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Television
  • Premium channels
  • Movies for purchase
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Red Roof Inn Hotel New Braunfels
  • Red Roof Inn New Braunfels
  • Red Roof Inn New Braunfels Hotel
  • Red Roof Braunfels Braunfels
  • Red Roof Inn New Braunfels Hotel
  • Red Roof Inn New Braunfels New Braunfels
  • Red Roof Inn New Braunfels Hotel New Braunfels

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.