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4.6 out of 5

"Close to everything nice facilities staff nice clean rooms " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

3-star hotel near Gruene Hall

In New Braunfels

At this New Braunfels hotel, you'll be within half a mile (1 km) of Local hospital and 3 miles (5 km) of New Braunfels Conservation Society. Museum Of Texas Handmade Furniture and New Braunfels MarketPlace are also within 3 miles (5 km).

Renovated in 2016

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like daily breakfast and free self parking.

Free Internet, kitchens

The 90 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi, free wired Internet, and MP3 docks are also available.

Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites By Hilton New Braunfels ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites By Hilton New Braunfels

Everyone (9) Couples (1) Family (4)
5 out of 5
Close to everything nice facilities staff nice clean rooms

Posted by on Feb 23, 2020

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Comment from Hotel Management

Mar 2, 2020 by mariana

thank you for your stay with us , I am glad to hear you enjoyed it We hope next time you are in the are you come back to see us.

3 out of 5
Housekeeping was terrible for the first 5 or 6 days of our stay— asked for and was not provided with for days: ironing board and frying pan. Breakfast is not great. Pool was unavailable for a few days. Hallway carpet is filthy.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Mariana estrada

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope you will come back and stay with us again.

5 out of 5
Was such a clean fresh lobby, and made you feel welcome. Everyone was so friendly and helpful, gave us wonderful suggestion for eating places in the area.

Posted by on May 28, 2019

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5 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

Jun 2, 2019 by Management

Thank you so much for your 5 star review. Hope to see you again soon!

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 29, 2019 by Management

Thank you for your stay, hope to see you again soon!

4 out of 5
I liked the location of this hotel. Very quiet but at the same time, close to everything. The hotel is updated and clean. The bed was comfortable. Overall a very good experience. It gets a slight ding for almost cold coffee at breakfast.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 29, 2019 by Management

Thank you for taking the time to share your experience with us. We are very happy to know you enjoyed your stay. We will make sure that everything is perfect for you next time you stay with us.

3 out of 5

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 29, 2019 by Management

Thank you for staying with us, hope to see you again soon!

5 out of 5
Great customer service. Very clean room and surroundings. Spacious and comfortable room. Breakfast buffet was delicious. Location was perfectband convinient for travelers. Will definitely stay again.

Posted by on Jan 27, 2019

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5 out of 5
Very nice hotel. Helpful, friendly staff!! Very clean and modern.

Posted by on Oct 29, 2018

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5 out of 5
Nice big room, comfortable beds, the breakfast was ok, overall a good stay.

Posted by on Jul 6, 2018

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About the Homewood Suites By Hilton New Braunfels

Location 620 Oxford Dr, New Braunfels, TX 78130

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Homewood Suites By Hilton New Braunfels offers its guests an outdoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Event space at this hotel measures 605 square feet (56 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Homewood Suites By Hilton New Braunfels. Self parking is free. A complete renovation of Homewood Suites By Hilton New Braunfels was completed in 2016. This 3-star New Braunfels hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • 605 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2016
  • Breakfast available (free)
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio Intl. Airport (SAT) (48.9 km / 30.4 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites By Hilton New Braunfels offers 90 accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton New Braunfels Hotel
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton New Braunfels
  • Homewood Suites Hilton
  • Homewood Suites By Hilton New Braunfels Hotel
  • Homewood Suites By Hilton New Braunfels New Braunfels
  • Homewood Suites By Hilton New Braunfels Hotel New Braunfels
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.