Casa Carolina Hotel Cartagena

4.5 star property
4.5-star luxury hotel near Clock Tower

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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, minibar

Suite

  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, City View

Presidential Suite, City View | Premium bedding, down comforters, pillowtop beds, minibar

Presidential Suite, City View

  • 667 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cartagena

Cartagena Walled City stay.You'll be steps from Clock Tower and within a 10-minute walk of Cartagena de Indias Convention Center with a stay at this Cartagena Walled City hotel. Also, Walls of Cartagena is within half a mile (1 km) and San Felipe de Barajas Castle is within 2 miles (3 km).

What's nearby

  • Clock Tower - 2 min walk - 0.1 miles
  • Bolivar Square - 3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles
  • Walls of Cartagena - 5 min walk - 0.3 miles
  • Bocagrande Beach - 18 min walk - 1.0 mile

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Mirador Café & Bar - ‬1 min walk
  • ‪Época - ‬1 min walk
  • ‪Portho’s - ‬1 min walk
  • ‪Hard Rock Cafe Cartagena - ‬2 min walk
  • ‪El Pasquin - ‬1 min walk

About this property

Casa Carolina Hotel Cartagena

4.5-star luxury hotel near Clock Tower
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the swim-up bar. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a library are also featured at the luxury Casa Carolina Hotel Cartagena. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Cartagena hotel is smoke free.

  • 15 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Deli
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue
  • Swim-up bar
Casa Carolina Hotel Cartagena offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

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Property amenities

Family friendly

  • Living room
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator (55 inch wide door)
  • Thin carpet in room

Room amenities

Entertainment

  • LCD TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 350000 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 140000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: COP 350000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Pombo
Casa Pombo Apartment
Casa Pombo Apartment Cartagena
Casa Pombo Cartagena
Casa Pombo
Casa Carolina Hotel
Casa Carolina Cartagena
Casa Carolina Hotel Cartagena Hotel
Casa Carolina Hotel Cartagena Cartagena
Casa Carolina Hotel Cartagena Hotel Cartagena

Frequently asked questions

How close is Casa Carolina Hotel Cartagena to the airport?

Casa Carolina Hotel Cartagena is 3.9 mi (16-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Casa Carolina Hotel Cartagena have an airport shuttle?

Casa Carolina Hotel Cartagena offers an airport shuttle 24 hours a day, for a charge of COP 140000 per vehicle, one-way.

How close is Casa Carolina Hotel Cartagena to the beach?

This hotel is 1.6 mi (10-min drive) from Bocagrande Beach and 2.9 mi (14-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Casa Carolina Hotel Cartagena offer free breakfast?

Casa Carolina Hotel Cartagena offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Casa Carolina Hotel Cartagena?

No, there is no casino at this hotel, but Rio Cartagena Casino (8-min drive) is nearby.

What time is check-in at Casa Carolina Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Casa Carolina Hotel Cartagena?

Free parking is not available at this hotel.

Does Casa Carolina Hotel Cartagena have a pool?

Casa Carolina Hotel Cartagena features an outdoor pool.

Does Casa Carolina Hotel Cartagena have a restaurant?

Yes, there is a restaurant on site.

Does Casa Carolina Hotel Cartagena have a spa?

This hotel doesn't have a spa, but it does offer reflexology, hot stone massages, and Ayurvedic treatments.

How close is Casa Carolina Hotel Cartagena to downtown Cartagena?

Casa Carolina Hotel Cartagena is 0.1 mi away from Cartagena.

Casa Carolina Hotel Cartagena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 23 reviews
Rating 8 - Good. 3 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Carolina is a beautiful boutique hotel in the heart of Cartagena’s Old City. The location is unbeatable—you can walk everywhere and never need an Uber. With only 15 rooms, it feels like staying in a private home, and the pool is gorgeous. The staff and service were amazing—truly one of the highlights of our stay. A few things to note: the wellness-style menu is healthy but doesn’t offer many snack options. Street performers outside (especially drummers) can be very loud at night, though they’re usually gone by 11 PM. At checkout, they asked for a 10% tip on the entire stay, which felt a little uncomfortable—we only tipped on food and beverage. Overall, the pros far outweigh the cons. We would definitely stay again for the location, the charm, and the incredible staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

ELOISA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Casa Carolina!! We stayed in a corner balcony suite just a cross street from Plaza de la Proclamacion. We had a nice view for enjoying the daily afternoon dance group show. The city view from the rooftop was also a great amenity in addition tho the pool and bar. I had a relaxing massage with a complementary matcha latte from the coffe bar. I had a great weekend with my family there and I just wished there was a gym facility to make the most of a wellness weekend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel las recamaras muy confortable Almohadas y Duvett de muy buena calidad, los detalles de los cuartos muy lindos. El Hotel es muy acogedor y muy buen servicio y calidad en alimentos. El SPA tambien un excelente servicio. La señora Carolina muy atenta, felicidades.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was phenomenal, from the greeting at the front desk, the food & drinks, the friendly staff, cleanliness and more. I would highly recommend staying here for your next vacation to Cartagena.
Stayed 3 nights in Jul 2025

8/10 Good

marcy

Liked: Cleanliness
Loved staying at this hotel. The room was clean, the food was great and the staff are all so friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! The room was spacious, spotless, and the bed was very comfortable — the AC worked perfectly, which was a huge plus. I felt completely safe throughout my time here, and the overall atmosphere was peaceful and relaxing. A big shout out to Heidy, Franklin, and Chris for their outstanding customer service — they went above and beyond to make sure everything was perfect. I’ll definitely be coming back! Highly recommend. Perfect location!!! Love this place!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. It’s very serene and peaceful. It’s clean and safe. The food was wonderful. My partner and I loved it.
Stayed 3 nights in Jun 2025

10/10 Excellent

JUAN, Cali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fuimos MUY BIEN recibidos al momento del Check-in. Excelente la amabilidad del staff del hotel TODAS sus áreas. Bonito hotel, buenas sábanas, colchón, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful work place

Came to spend a couple of nights with my wife for our anniversary. We couldn’t have picked a better place. We loved everything about it.
Stayed 1 night in Apr 2025

10/10 Excellent

Alain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing , best hotel I have been to in Cartagena. I've been to cartagena 5 times 🔥🔥🔥
Stayed 3 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A treasure.

The hotel is exceptionally beautiful and there are lovely calm spaces for sitting and dining. The maintenance was immaculate.
Stayed 7 nights in Feb 2025

10/10 Excellent

HILVANIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es maravillosa
Stayed 1 night in May 2025

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply One of the best places i stayed at in my Life (and i stayed in many !!)
Stayed 2 nights in May 2025

10/10 Excellent

René

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is outstanding, very well located, staff is friendly and kind, the room was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top keuze voor Cartagena

Casa Carolina is niet zomaar een hotel, het is een belevenis. Het hotel heeft een eeuwenoude geschiedenis en dat is op veel plekken nog goed te zien. Onze kamer was comfortabel met een fijn groot bed en leuke details. Het is zeer centraal gelegen, maar in de kamer hoor je geen geluiden van buiten. Het ontbijt was heerlijk.
Stayed 1 night in Mar 2025