8/10 Good
Michael, San Jose
Traveled with partner
Oct 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Caveat - first time i spent this much $ on a hotel room. So my expectations were high. Standard room chosen.
Pros:
- very clean
- modern rooms
- bathroom very nice - with a bidet!
- lobby layout nice with lots of bathrooms
- beautful courtyard, pool, and hot tub
- pleasant ambience
- early check in and 12pm checkout
- walkable to downtown
Cons
- front desk not friendly or inviting. Disappointing
- breakfast was a pre wrapped burrito or egg sandwich. No pancakes, waffles, eggs, or anything cook to order. This felt very cheap.
- hot tub lukewarm
- parking $25. Really? This hotel is not in the city. So we parked 20 feet away at the curb for free. No security in the parking lot anyway. Felt nickel and dimed.
For the price, I would have expected no more than one “con”. But there were a significant four. Because of that, I didn’t feel the value was there for the high price of the hotel (and I got a deal @370). If any of those are issues for you, I would call ahead and see if they have been addressed. Would I stay here again? Only if they corrected the issues minus the parking (I can walk the extra 20 feet from the street!)
Michael
Stayed 1 night in Oct 2025
