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4.3 out of 5
Very good!
See all 22 travelocity Reviews

"Pleasantly surprised at this hotel! Very ample space, friendly and helpful staff, hotel was very clean and well maintained. The pool and jacuzzi were ... " More

By a verified traveler on Wed 27 Jul 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$221* Per night/room Oct 1 - Oct 2

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo Napa Valley, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Napa Valley, an IHG Hotel

Everyone (9) Couples (5) Family (8)
2 out of 5
My reservation included breakfast, i was given a hard time at the desk saying it wasent included and they did me a favor, meanwhile it clearly indicated on the booking breakfast was included .

Posted by on Nov 25, 2022

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Comment from Hotel Management

Nov 25, 2022 by Roman

Our apologies for missing the rate code which included breakfast. Since we have several new employees, so we will conduct additional training regarding this issue to prevent this in the future.

5 out of 5
Pleasantly surprised at this hotel! Very ample space, friendly and helpful staff, hotel was very clean and well maintained. The pool and jacuzzi were added perks. Would definitely recommend!

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 28, 2022 by Mirasol

Dear Ms. Roberta, Thank you so much for the perfect score you gave us. We highly appreciate your awesome comment. It is the reason why we strive to do the best we could, to make our valued guests like you happy and satisfied. We are looking forward for your next visits to us. Please do not hesitate to let us know how we can assist you more. Very sincerely, Mirasol P. Milano Front Office Manager

5 out of 5

Posted by on Jan 8, 2022

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5 out of 5

Posted by , from San Anselmo on Nov 14, 2021

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5 out of 5
Loved our room. Staff was really great. Spotlessly clean. How about hiring one (or 5) more staff to help the poor woman who had to handle the entire restaurant in the AM? She was waitress, cashier, bus person, responsible for seating people, kept up the coffee bar, cleaned the technology area, and made sure everyone was happy while doing it.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 4, 2021 by Jessica Carey, General Manager

Dear Kelly, Thanks for your time to give us your valued feedback. We are so glad our amenities, staff and clean promise made the difference on your experience in the Napa Valley. Thanks for your patience during our staffing shortage with our additional Cupa staff were out ill. We look forward to seeing you again soon, until then happy and safe travels.

2 out of 5
Dissappointed. Bathroom structure makes you feel claustrophobic. It's a good price but I wouldn't stay here again.

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 15, 2021 by Jessica Carey, General Manager

Dear Rodrigo, Thank you for taking the time to give us your feedback about your stay at our hotel. We're committed to providing you with the best overall experience and we're saddened that we've missed the mark on your past visit with us. I'm sorry to hear about the bathroom claustrophobia you felt made a negative experience on your stay, as we get lot's of guest compliments on the arrangement of our rooms but we know everyone has different needs. I am please you found the value of our property well. Wishing you safe and healthy travels back to the Valley again soon.

4 out of 5

Posted by on Sep 7, 2021

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4 out of 5
comfortable beds pet friendly good location quiet great AC

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 31, 2021 by Hotel Manager

Thank you and we look forward for your next visit.

5 out of 5
Nice place to stay. The morning walk was delightful with vineyards close by and hot air ballooning a floating above. It was delightful!

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 18, 2021 by Nick Homick, Operations Manager

That sounds like a delightful experience. Hotel Indigo Napa is a real gem. Nestled in the heart of Napa Valley, it is close to everything. We are so happy that you were pleased with your stay. We look forward to seeing you again when you are in the area. Thank you so much for staying with us!

5 out of 5

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 31, 2021 by Hotel Manager

Thank you

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.