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Best Western Plus Crystal, Hotel & Spa

4.0 star property
4-star Art Deco hotel in Nancy City Centre

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Photo gallery for Best Western Plus Crystal, Hotel & Spa

Exterior
Daily buffet breakfast (EUR 19.50 per person)
Exterior
Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) | 1 bedroom, minibar, in-room safe, desk
Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000
  • Place, Congress Center Jean Prouve
    ‪3 min walk‬
  • Place, Place Stanislas
    ‪6 min walk‬
  • Place, Nancy Hotel de Ville
    ‪6 min walk‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

9.6 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed) | 1 bedroom, minibar, in-room safe, desk

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Junior Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Nancy

Central Nancy getaway .A stay at this Nancy City Centre hotel places you steps from Chambre de Commerce and within a 5-minute walk of Congress Center Jean Prouve. Villa Majorelle and Nancy Tourism Office are also within half a mile (1 km).

What's nearby

  • Congress Center Jean Prouve - 3 min walk - 0.2 miles
  • Place Stanislas - 6 min walk - 0.4 miles
  • Nancy Hotel de Ville - 6 min walk - 0.4 miles
  • Parc de la Pepiniere - 9 min walk - 0.5 miles
  • CHU Nancy - 16 min walk - 0.9 miles

Getting around

  • Nancy Station - 5 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 40 min drive

Restaurants

  • ‪L'Excelsior - ‬3 min walk
  • ‪Le Pub - ‬3 min walk
  • ‪La Faille - ‬5 min walk
  • ‪HONEY Coffee and Food - ‬3 min walk
  • ‪Brasserie Robe des champs - ‬1 min walk

About this property

Best Western Plus Crystal, Hotel & Spa

4-star Art Deco hotel in Nancy City Centre
Best Western Plus Crystal, Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Best Western Plus Crystal, Hotel & Spa. A complete renovation of Best Western Plus Crystal, Hotel & Spa was completed in May 2021.

This Art Deco Nancy hotel is smoke free.

  • 81 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1889
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Crystal, Hotel & Spa offers 81 accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Nancy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Mercure Nancy Centre Place Stanislas Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 524 reviews
$108 nightly
The price is $123
Nov 7 - Nov 8
Total with taxes and fees
Mercure Nancy Centre Place Stanislas Hotel

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 for adults and EUR 7.50 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
From Monday to Friday, sauna and hammam opening hours are 4-6 PM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to January 26:
  • One of the swimming pools
  • Sauna
  • Spa
The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 7.50 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Crystal Nancy
Best Western Hotel Crystal
Best Western Hotel Crystal Nancy
Best Western Crystal
Best Western Nancy
Nancy Best Western
Best Western Hotel Crystal
Best Plus Crystal, & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel
Best Western Plus Crystal, Hotel & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel Nancy

Frequently asked questions

How close is Best Western Plus Crystal, Hotel & Spa to the airport?

Best Western Plus Crystal, Hotel & Spa is 26.7 mi (40-min drive) away from the Metz (ETZ-Metz - Nancy - Lorraine) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Crystal, Hotel & Spa?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Crystal, Hotel & Spa on Nov 16, 2025 start from $111.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Crystal, Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Crystal, Hotel & Spa.

Does Best Western Plus Crystal, Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Crystal, Hotel & Spa, but buffet breakfast is offered for a fee of EUR 19.50 for adults and EUR 7.50 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Best Western Plus Crystal, Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Crystal, Hotel & Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Crystal, Hotel & Spa?

Free parking is not available at this hotel.

Does Best Western Plus Crystal, Hotel & Spa have a pool?

Best Western Plus Crystal, Hotel & Spa features an indoor pool. One of the pools is closed seasonally each year from January 6 to January 26.

Does Best Western Plus Crystal, Hotel & Spa have a spa?

This hotel has a spa, which features body treatments, Ayurvedic treatments, and facials.

How close is Best Western Plus Crystal, Hotel & Spa to downtown Nancy?

Best Western Plus Crystal, Hotel & Spa is 0.3 mi away from Nancy.