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Royal Hotel NAGANO

3.5-star property
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken 1-855-201-7819

Points Of Interest

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Hotel Description

4-star spa hotel near Matsushiro Castle

In historical district

Within 2 miles (3 km) of this Nagano hotel, you'll find Matsushiro Castle and Former Matsushiro Literary and Military School. Also, Nagano Olympic Stadium is within 3 miles (5 km) and Nagano Prefectural Museum of History is within 6 miles (10 km).

Full-service spa, dining

This hotel features a full-service spa, hot springs, and a restaurant. Enjoy the sauna and perks like free self parking and free WiFi. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Classic Room, 3 Twin Beds, Mountain View

Bed Count 3 Twin Beds Maximum Occupancy 5 Max
$50* Per night/room May 15 - May 16

Classic Room, Multiple Beds, Mountain View

Bed Count room.options.bedSize.Futon Maximum Occupancy 7 Max

Classic Room, Multiple Beds, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 7 Max

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

About the Royal Hotel NAGANO

Location 1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken 381-1215

Renovations + Closures

This property is closed from January 31 2024 to March 31 2024 (dates subject to change).

The following facilities or services will be unavailable from December 15 2023 to March 31 2024 (dates subject to change):

  • Hot springs
  • Sauna
  • Spa/Beauty services

All-inclusive Details

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Mercure Nagano Matsushiro Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. There's a restaurant on site. WiFi is free in public spaces. Mercure Nagano Matsushiro Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. A vending machine, karaoke, and laundry facilities are also featured at Mercure Nagano Matsushiro Resort & Spa. Self parking is free. Smoking is allowed in designated areas at this 4-star Nagano hotel.

  • 345 guestrooms or units
  • Built in 1996
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Nagano (QNG) (9.9 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

  • Bathrooms are partially open
  • Television
  • Satellite channels
  • Refrigerator
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Mercure Nagano Matsushiro Resort & Spa has a restaurant on site.

四季 - This buffet restaurant serves breakfast and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Hot springs on site
  • Fishing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

  • Sauna in spa
  • Spa tub in spa
  • Indoor public bath (no mineral springs)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Hot springs/mineral springs in spa
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025–3025 for adults, and JPY 1815–2178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shinshu-matsushiro Royal
  • Shinshu-matsushiro Royal Hotel
  • Shinshu-matsushiro Royal Hotel Nagano
  • Shinshu-matsushiro Royal Nagano
  • Shinshu Matsushiro Royal Hotel
  • Royal NAGANO
  • Royal Hotel NAGANO
  • Mercure Nagano Matsushiro &
  • Mercure Nagano Matsushiro Resort Spa
  • Mercure Nagano Matsushiro Resort & Spa Hotel
  • Mercure Nagano Matsushiro Resort & Spa Nagano
  • Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.