Grupotel Alcudia Pins

3.5 star property
3.5-star beachfront hotel near Playa de Muro

Choose dates to view prices

Grupotel Alcudia Pins

Photo gallery for Grupotel Alcudia Pins

6 outdoor pools, pool umbrellas, sun loungers
Property entrance
In-room safe, desk, blackout drapes, free WiFi
5 restaurants, breakfast, lunch, dinner served; international cuisine
Sundeck

Overview of Grupotel Alcudia Pins

Reviews
7.6

Good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458
  • Popular LocationPlaya de Muro6 min walk
  • Popular LocationAlbufera Natural Park3 min drive
  • Popular LocationAlcúdia Beach14 min drive
  • AirportPalma de Mallorca (PMI)53 min drive

Room options

Double Family (2 Adults)

  • Sleeps 2
  • 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (3 Adults)

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 1 child)

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (3 Adults)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Double Family (1 Adult)

  • Sleeps 1
  • 1 Twin Bed

Apartment, 2 Bedrooms (3 adults)

  • Partial sea view
  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom (2 Adults + 1 child)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

  • Sleeps 3
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms (4 adults)

  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (3 Adults)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults)

  • Sleeps 2
  • 2 Twin Beds

Double Family (2 Adults + 2 children)

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults)

  • Partial sea view
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (3 Adults)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Pool View (2 Adults)

  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

  • Sleeps 4
  • 4 Twin Beds and 1 Twin Sofa Bed

Double Family (2 Adults + 1 child)

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom (2 Adults + 2 children)

  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Apartment, 1 Bedroom, Partial Sea View (2 Adults + 2 children)

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Twin Beds

Similar properties

About the neighborhood

Muro

On the beach.With a stay at this well-placed hotel, you'll be half a mile (1 km) from Playa de Muro and within 3 miles (5 km) of Alcúdia Beach. Also, Es Comú is within half a mile (1 km) and Albufera Natural Park is within 2 miles (3 km).

What's nearby

  • Playa de Muro - 6 min walk
  • Albufera Natural Park - 3 min drive
  • Playa de Can Picafort - 8 min drive
  • Alcúdia Port - 10 min drive
  • Alcúdia Beach - 14 min drive

Getting around

  • Muro Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 54 min drive

Restaurants

  • Cafeteria Playa Ca'n Picafort - 4 min drive
  • Smith's Cafe-Bar-Restaurant - 4 min drive
  • The Posh Paddy - 4 min drive
  • Sa Ximada - 3 min drive
  • Willy - 4 min drive

About this property

Grupotel Alcudia Pins

3.5-star beachfront hotel near Playa de Muro
Some rates at Grupotel Alcudia Pins are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Alcudia Pins offers its guests 6 outdoor swimming pools, a waterslide, a spa tub, and a fitness center. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Grupotel Alcudia Pins. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Muro hotel.

  • 598 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
Grupotel Alcudia Pins offers 598 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, and hair dryers. This Muro hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, German, Norwegian, Spanish, Swedish

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 to 14 for adults and EUR 7 to 7 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Shopping
  • Spa tub
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 29-inch LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 60.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.00–14.00 for adults, and EUR 7.00–7.00 for children
  • Late check-out fee: EUR 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number H-PM-2637

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

TUI FAMILY LIFE Alcudia Pins Hotel Muro
TUI FAMILY LIFE Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins Muro
TUI FAMILY LIFE Alcudia Pins
TUI FAMILY LIFE Alcua Pins Mu
TUI BLUE Alcudia Pins
Grupotel Alcudia Pins Muro
Grupotel Alcudia Pins Hotel
TUI FAMILY LIFE Alcudia Pins
Grupotel Alcudia Pins Hotel Muro

Frequently asked questions

How close is Grupotel Alcudia Pins to the airport?

Grupotel Alcudia Pins is 41.1 mi (54-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at Grupotel Alcudia Pins?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Grupotel Alcudia Pins on May 5, 2024 start from $106.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grupotel Alcudia Pins have an airport shuttle?

Airport shuttle services are not available at Grupotel Alcudia Pins.

How close is Grupotel Alcudia Pins to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Grupotel Alcudia Pins offer free breakfast?

Free breakfast isn’t offered at Grupotel Alcudia Pins, but buffet breakfast is offered for a fee of between EUR 14.00 and 14.00 for adults, EUR 7.00 and 7.00 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Grupotel Alcudia Pins?

No, there is no casino at this hotel.

What time is check-in at Grupotel Alcudia Pins?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Grupotel Alcudia Pins?

This hotel offers free self parking.

Does Grupotel Alcudia Pins have a pool?

Grupotel Alcudia Pins features 6 outdoor pools and a children's pool. Pool access starts at 10:00 AM.

Does Grupotel Alcudia Pins have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a beachfront location, and al fresco dining.

Does Grupotel Alcudia Pins have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is Grupotel Alcudia Pins to downtown Muro?

Grupotel Alcudia Pins is 5.4 mi away from Muro.

Grupotel Alcudia Pins Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 60 reviews" "
Rating 8 - Good. 21 out of 60 reviews" "
Rating 6 - Okay. 12 out of 60 reviews" "
Rating 4 - Poor. 6 out of 60 reviews" "
Rating 2 - Terrible. 3 out of 60 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Denis

Traveled with partner
Disliked: Cleanliness, staff & service
Made skipped our room cleaning. Very noisy room facing the back of the kitchen. Wifi did not reach our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Stayed 7 nights in Aug 2023

6/10 Okay

Rocio

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
La cama para niños de la habitación familiar bastante incómoda, la limpieza se puede mejorar en todo el establecimiento, hay telarañas en los pasillos, la recepción holia fatal como a podrido los 5 días de nuestra estancia, el desayuno y cena buffet yo lo mejoraría tanto en calidad como en presentación con un poco de cariño ganaría mucho mas.
Stayed 4 nights in Jul 2023

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We enjoyed our holiday here. Pros: locatoon next to beautiful beach, pretty good buffet food, very friendly staff, great kids entertainment Cons: pool could do with a decent clean as we got ill from it on our first day, not really any entertainment for adults, would prefer a location that is closer to more shops/town centre as this is a bus ride from somewhere like that
Stayed 7 nights in Aug 2022

10/10 Excellent

Simon

Stayed 3 nights in Aug 2022

6/10 Okay

Christina

Liked: Staff & service, room comfort
If you don’t have children, the hotel is not for y
If you don’t have children, the hotel is not for you. This area is full of children and not much else. Quite old building and facilities. Simple furnishings. Friendly staff.
Stayed 3 nights in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Nice family vacation
It was a perfect vacation for a family, children garden, nice sea view. A little bit overpriced in the nearest supermarket otherwise it’s fine!
Stayed 8 nights in Oct 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2019