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BQ Alcudia Sun Village - All Inclusive

Property class: 3
Family-friendly 3-star hotel near Playa de Muro

Choose dates to view prices

Photo gallery for BQ Alcudia Sun Village - All Inclusive

A bedroom with a bed, nightstands, a wall-mounted lamp, a window with curtains, and a framed picture.
A spacious dining area with a buffet setup, white chairs, and a large stone pillar.
A living room with a sofa, a television mounted on the wall, and a sliding glass door leading to an outdoor area with chairs and a table.
Front of property
A gym with treadmills, stationary bikes, and weight machines.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Cicuito del Lago 60, Muro, Balearic, 7458
  • Place, Playa de Muro
    ‪8 min walk‬
  • Place, Platja dels Francesos
    ‪10 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room (2 adults)

A hotel room with a bed, a desk, a chair, a coffee maker, and a view of the outdoors.

Standard Double Room (2 adults)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom (2 adults + 2 children)

A bedroom with a bed, nightstands, a wall-mounted lamp, a window with curtains, and a framed picture.

Family Apartment, 1 Bedroom (2 adults + 2 children)

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom (2 adults + 1 child)

A bedroom with a bed, nightstands, a wall-mounted lamp, a window with curtains, and a framed picture.

Family Apartment, 1 Bedroom (2 adults + 1 child)

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom (2 adults)

A bedroom with a bed, a nightstand, a wall-mounted lamp, and a door leading to another room.

Family Apartment, 1 Bedroom (2 adults)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults + 1 child)

A hotel room with a bed, a sofa, a desk, and a chair.

Standard Double Room (2 adults + 1 child)

  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

A hotel room with a bed, a desk, a chair, a coffee maker, and a view of the outdoors.

Standard Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom (1 adult)

A bedroom with a bed, nightstands, a wall-mounted lamp, a window with curtains, and a framed picture.

Standard Apartment, 1 Bedroom (1 adult)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

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Sarena de Muro Resort Mallorca, part of Destination by Hyatt

Muro
  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 97 reviews
$155 nightly
The price is $180
Oct 21 - Oct 22
Total with taxes and fees
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About the neighborhood

Muro

Seaside stay .Your stay at this Muro hotel places you within a 10-minute walk of Playa de Muro and Platja dels Francesos. Lake Esperanza and Cova de Sant Martí are also within 2 miles (3 km).

What's nearby

  • Playa de Muro - 8 min walk - 0.5 miles
  • Platja dels Francesos - 10 min walk - 0.5 miles
  • Lake Esperanza - 11 min walk - 0.6 miles
  • Cova de Sant Martí - 3 min drive - 1.8 miles
  • Alcúdia Beach - 4 min drive - 1.8 miles

Getting around

  • Sa Pobla Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 59 min drive

Restaurants

  • ‪Numa Beach - ‬10 min walk
  • ‪L’Épicerie Alcudia - ‬15 min walk
  • ‪Gelats Artesa Valls - ‬11 min walk
  • ‪Picco - ‬15 min walk
  • ‪Can Pescador - ‬16 min walk

About this property

BQ Alcudia Sun Village - All Inclusive

Family-friendly 3-star hotel near Playa de Muro
Some rates at BQ Alcudia Sun Village - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BQ Alcudia Sun Village - All Inclusive offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly BQ Alcudia Sun Village - All Inclusive.

  • 207 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
BQ Alcudia Sun Village - All Inclusive offers 207 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Muro
  • Pool
  • All inclusive available
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 152 reviews
$74 nightly
The price is $86
Oct 27 - Oct 28
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room microwave
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 8 per night.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3.5 per day
  • Crib (infant bed) fee: EUR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number H/2910

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

BQ Alcudia Sun Village Hotel
BQ Sun Village Hotel
BQ Sun Village
Viva Alcudia Sun Village Hotel Playa De Muro
BQ Alcudia Sun Village Playa De Muro Majorca
Alcudia Sun Village
BQ Alcudia Sun Village
BQ Alcudia Sun Village - All Inclusive Muro
BQ Alcudia Sun Village - All Inclusive Hotel
BQ Alcudia Sun Village - All Inclusive Hotel Muro

Frequently asked questions

How close is BQ Alcudia Sun Village - All Inclusive to the airport?

BQ Alcudia Sun Village - All Inclusive is 39.4 mi (59-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at BQ Alcudia Sun Village - All Inclusive?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at BQ Alcudia Sun Village - All Inclusive on Oct 19, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BQ Alcudia Sun Village - All Inclusive have an airport shuttle?

Airport shuttle services are not available at BQ Alcudia Sun Village - All Inclusive.

How close is BQ Alcudia Sun Village - All Inclusive to the beach?

This hotel is a short 8-minute walk from Playa de Muro and 10-minute walk from Platja dels Francesos. Don't forget your sunscreen!

Does BQ Alcudia Sun Village - All Inclusive offer free breakfast?

BQ Alcudia Sun Village - All Inclusive offers free buffet breakfast every day from 8:00 AM to 10:30 AM.

Is there a casino at BQ Alcudia Sun Village - All Inclusive?

No, there is no casino at this hotel.

What time is check-in at BQ Alcudia Sun Village - All Inclusive?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at BQ Alcudia Sun Village - All Inclusive?

Free parking is not available at this hotel.

Does BQ Alcudia Sun Village - All Inclusive have a pool?

BQ Alcudia Sun Village - All Inclusive features an outdoor pool and a children's pool.

Does BQ Alcudia Sun Village - All Inclusive have a restaurant?

BQ Alcudia Sun Village - All Inclusive is home to Caprise, which features international cuisine.

Does BQ Alcudia Sun Village - All Inclusive have a spa?

There are no spa services available at this hotel.

How close is BQ Alcudia Sun Village - All Inclusive to downtown Muro?

BQ Alcudia Sun Village - All Inclusive is 0.7 mi away from Platja de Muro.

BQ Alcudia Sun Village - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 45 out of 113 reviews
Rating 8 - Good. 41 out of 113 reviews
Rating 6 - Okay. 19 out of 113 reviews
Rating 4 - Poor. 5 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Property conditions & facilities
Hotel itself was nice but not sure what was going on in the room next to us. Drilling & sounded like maintenance were sawing through the walls at 8am in the morning.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the hotel, the facilities were great, food was good and the staff were very friendly. The all inclusive was great, there was always food and snacks available and infinite ice creams and lollies Would definitely recommend
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably the best family hotel in the area!!!

We had a great family vacation! This is really a very good hotel if you want to relax and have your kids enjoying the pools and all the facilities they have. I must say the food was the best all-inclusive hotel food we had, big variarity to choose from. Of course the big thank you to the staff that made our vacation so great!
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good value. Very clean. Excellent staff.
Stayed 10 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! good food.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay - calm, comfortable and welcoming resort. Staff were polite and helpful. Activities all through the day. Huge pool with plenty of loungers. Lots of outside seating. Pool bar with plenty of tables.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool cold
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, we stayed there for 3 nights with our 3 year old daughter and the place was perfect, if you looking for a place to stay with children look no further. All amenities are so well maintained pool, playgrounds etc. Children pool with slides is perfect for a 3 year old and older children. All inclusive option is great, tasty food and lots of options in restaurant as well as snack bar and extras in the pool area. Restaurant service is top and everything is so tidy and clean despite the amount of quests. Entertainment program is also good, there is a pool fitness for adults and nice evening programs to sit with a drink. Can honestly recommend this place 👌 not to mention that playa the muro is about 10 min of pleasant walk from the resort.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The pool was good and our kids (3 & 6) enjoyed the big pool and the kids pool with the pirate ship. The playground for the kids shared the same area as the designated smokingarea! Horrific! Outside the hotel behind the pirateship is a good and new playground for the kids. In front of the hotel is an outdated playground. BUT the room was small and outdated. We were 4 but never got 4 new towels, only three and had to ask for towels. They made our beds daily but never cleaned, dirt on the floors and the sink was never gone after the cleaners had been there, one day out of 6 the sink was partially cleaned. The AC - I would not call that for AC, maybe because that it is outdated but it didnt work as an AC should. The hotels own area was green and nice. The food in the restaurant was not good, not bad. Not very tasty and if you didnt got a fish directly from the chef it was dry. Breakfast was ok but everything else never made me happy. Close to the beach and bus stop to get to Alcudia. A supermarket within 2min walking distance that had snacks, drinks, some food and pool stuff.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money.

Food is far better than expected from a 3-star hotel. All the common salads and pasta you would expect from any all inclusive hotel are available. But they are usually better cooked and tastier at this Hotel. "Speciel dishes" such as indian curries, mexican food, juicy chicken sticks and a modfied ceacar salads were outright delicious. Drinks are available from 5.30pm. The selection is a bit limited, but taste is good. Waiting time for drinks is slow around opening hours where a single bartender usually manages the bar, expect 15-20 min waiting time. Should be improved. Later on a handful of bartenders are present with fair waiting times around 5 min. Nice pool area with plenty of beach chairs and multiple playgrounds. Clean and nice. Snack bar is excellent. A good selection of real food, icecream, sodas, slushies and beer are availble. Better than most 4-star hotels. Slightly outdated rooms with a single oldfashioned key. Same goes for the safety deposit box (that is not free). A bit annoying if you are travelling with small children with different nap times etc. Tiles in walkways etc. af often broken and somewhat uneven. The beach is around 500m away and is top-notch with crytal clear blue water. Plenty of mosquitos, remember your repelleant. But all in all I doubt you can find better value for money. Highly recommended.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trochę się obawialiśmy że hotel ma tylko 3 gwiazdki jednak zaskoczył nas bardzo pozytywnie, super jedzenie, świetne drinki, rewelacyjna obsługa! Jednym słowem mogę śmiało polecić hotel dla rodzin z dziećmi do 8-10 lat.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lägenheten var bra planerad, städningen var utmärkt, maten var också jättebra. Det fanns solsängar till alla vid poolerna.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super appartement et personnel très agréable Grand choix de nourriture mais qualité moyenne.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Ganz wichtig, die Balkontür lässt sich sehr schwer schließen aber es ist sehr wichtig, da über Nacht mein Bargeld geklaut wurde und somit jemand in mein Zimmer eingestiegen sein muss!! Für drei Sterne ist die Anlage ganz gut. Die Zimmer sind groß genug und das Bad wirkt relativ neu. Bei dem Essen wird leider nicht immer nachgefüllt und vieles ist dann bereits weg. Die Animation ist leider eher für die kleinen Gäste.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy agradable y la comida sencilla pero de buena calidad. Relación precio-calidad excelente.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé à 2 pas de la plage et des commerces Chambre avec salon et kitchenette spacieux Propre et personnel accueillent.
Stayed 14 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Et rigtigt godt hotel, som passede godt til vores behov! Vi rejste med vores søn på 1,5 år, så poolen, badelandet og legepladserne blev brugt meget. Vores eneste minus var spisetiderne, da der ikke var noget mad mellem 17-18.30. Så det blev lidt sent aftensmad med en lille dreng. Men overordnet sødt personale, godt hotel, og i gode omgivelser.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
Gute Zimmeraufteilung für Familien. Einrichtung etwas in die Jahre gekommen (Stand 2025), gute Essensauswahl, Pool im Oktober sehr kalt.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familieferie.

Lækkert morgenmadsbuffet med stor variation af muligheder. Tilsvarende til frokost og aften, hvor der var mange lækre muligheder, og man kunne få nogle ting man ikke normalt vil få, såsom store pil-selv rejer. Poolen og splash-området er fedt at lege i. Stranden der er ca. 7-10 minutter væk på gåben er mega lækker, og der er gode indkøbsmuligheder lige ved stranden, så man også kan købe en is dernede. Det er et rigtig fint all-inclusive hotel, hvor maden er lækker og der er ikke for mange mennesker på hotellet.
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Fint hotell som er litt slitt. Internett virket veldig dårlig for oss.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super accomodatie, alles netjes, schoon, ruim en alles voorhanden. Kamers worden iedere dag schoongemaakt. Alle faciliteiten zijn voorhanden. Enorm hardwerkend personeel. Altijd vriendelijk en beleefd, niks is te veel. Eten was iedere dag vers, gevarieerd aanbod en lekker van smaak. Al met al een top vakantie gehad, met dank aan alle medewerkers die dit mogelijk hebben gemaakt en zich hier iedere dag weer voor de volle 100% voor inspannen. Onze kinderen hebben er ook enorm van genoten!
Stayed 7 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort

Dommage

Nous mettons généralement aucun commentaire. Malheureusement notre chambre sentait fortement l’humidité et la salle de bain n’était vraiment pas propre (cheveux et poils partout, un vieux pansement dans la douche non ramassé, les vitres de la douche non nettoyée et le miroir de la salle de bain à moitié nettoyé) dommage pour ke prix demandé. Le personnel est très gentil et le petit déjeuner très bon.
Stayed 1 night in Sep 2025

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