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Shangri-La The Marina, Cairns

5.0 star property
Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Cairns

Choose dates to view prices

Photo gallery for Shangri-La The Marina, Cairns

View from room
Property video
Horizon Marina View Room Twin | Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Pierpoint Road, Cairns, QLD, 4870
  • Place, Reef Fleet Terminal
    ‪2 min walk‬
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Marlin Marina
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View King

9.4 out of 10
Exceptional
(37 reviews)
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(35 reviews)
  • 350 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View King

Exterior

Executive Marina View King

9.0 out of 10
Wonderful
(33 reviews)
  • 350 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 533 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • 355 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Marina View Room King

Exterior

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(29 reviews)
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • 796 sq ft
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room Twin

9.0 out of 10
Wonderful
(34 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room King

9.0 out of 10
Wonderful
(82 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, City View

  • 533 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Horizon Club, Room, City View

Horizon Club, Room, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club, Room, City View

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cairns

Oceanside stay.A stay at this Cairns Central Business District hotel places you steps from Reef Fleet Terminal and within a 5-minute walk of Cairns Esplanade. Centenary Lakes Botanic Gardens is within 3 miles (5 km) and Skyrail Rainforest Cableway Station is within 9 miles (15 km).

What's nearby

  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Marlin Marina - 3 min walk - 0.2 miles
  • Esplanade Lagoon - 3 min walk - 0.2 miles
  • Reef Hotel Casino - 5 min walk - 0.3 miles

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Horizon Club - ‬1 min walk
  • ‪Salt House - ‬4 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel with 1 outdoor pools, connected to a shopping center in Cairns
Shangri-La The Marina, Cairns offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 18 meeting rooms, and limo/town car service are available. Event space at this hotel measures 4456 square feet (414 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Shangri-La The Marina, Cairns. For a fee, parking is available.

Smoking is allowed in designated areas at this Cairns hotel.

  • 255 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 4456 sq ft of conference space
  • 414 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Shangri-La The Marina, Cairns offers 255 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Similar properties

Hilton Premier Suite | Balcony
Hilton Cairns
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
$114 nightly
The price is $125
Feb 1 - Feb 2
Total with taxes and fees
Hilton Cairns

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

How close is Shangri-La The Marina, Cairns to the airport?

Shangri-La The Marina, Cairns is 4.4 mi (14-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on Jan 30, 2026 start from $137.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La The Marina, Cairns have an airport shuttle?

Airport shuttle services are not available at Shangri-La The Marina, Cairns.

How close is Shangri-La The Marina, Cairns to the beach?

This hotel is 8.1 mi (20-min drive) from Holloways Beach and 10.9 mi (24-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Shangri-La The Marina, Cairns offer free breakfast?

Free breakfast isn’t provided at Shangri-La The Marina, Cairns, but buffet breakfast is offered for a fee of AUD 38 for adults and AUD 19.00 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shangri-La The Marina, Cairns?

No, there is no casino at this hotel, but Reef Hotel Casino (4-min walk) and Cazalys Cairns (6-min drive) are nearby.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Shangri-La The Marina, Cairns?

Free parking is not available at this hotel. Self parking is available for AUD 30.00 per day, and valet parking for AUD 35.00 per day.

Does Shangri-La The Marina, Cairns have a pool?

Shangri-La The Marina, Cairns features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Shangri-La The Marina, Cairns have a restaurant?

Shangri-La The Marina, Cairns is home to The Backyard, which features international cuisine, ocean views, and al fresco dining.

Does Shangri-La The Marina, Cairns have a spa?

There are no spa services available at this hotel.

How close is Shangri-La The Marina, Cairns to downtown Cairns?

Shangri-La The Marina, Cairns is 0.2 mi away from Tropical North Waterfront.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ailsa

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Mina

Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a few times over the last ten years and every time has been wonderful. This visit was no exception. The hotel reception and other staff were so welcoming and helpful. Rowan the night duty manager was incredibly accommodating and we wanted to thank him personally for going above and beyond. Looking forward to our next visit to Cairns and hope to stay longer.
Stayed 1 night in Oct 2025

8/10 Good

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was really nice
Stayed 1 night in Oct 2025

8/10 Good

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops & Restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

2/10 Terrible

Philip John

Stayed 7 nights in Sep 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better location to stay in Cairns everything was fabulous. This has been my 3rd visit from NSW in 18 months I look forward to staying again and wouldn't stay anywhere else when I visit Cairns.
Stayed 5 nights in Sep 2025

10/10 Excellent

Oliver

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location Excellent service Great rooms
Stayed 5 nights in Sep 2025

10/10 Excellent

Monika

Liked: Cleanliness, amenities
Very clean, close to everything
Stayed 7 nights in Sep 2025

8/10 Good

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position at the Marina. Plenty of options for food nearby. Close to the park and community pool. Room was a great size and we had a view of the park and bay. Staff were very friendly and helpful.
Stayed 6 nights in Sep 2025

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, v friendly staff. Could do with a freshen up.
Stayed 5 nights in Sep 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the marina
Stayed 1 night in Sep 2025

10/10 Excellent

Toree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is my favorite!
Stayed 3 nights in Sep 2025

10/10 Excellent

Dierdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!!!

Everything was great. Nice clean room and provide everything you need including bottled water. Breakfast was fabulous especially with the made to order omelet, fresh fruits, pastries among other things. Location is great also. Walking distance to a lot of places.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl, Thursday Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with beautiful rooms & the staff were extremely helpful. Unfortunately you have to pay for daily parking as an extra.
Stayed 2 nights in Aug 2025

8/10 Good

david

Liked: Cleanliness, staff & service, room comfort

Fire / emergency obstructed hallway.

Cairns is a fun place and the hotel is in a great location. My biggest problem was the cleaning staff left bags and large carts in the halls all day long and room Service items making a safety factor if an emergency Arrived.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer, Canal Winchester

Traveled with family
Liked: Cleanliness, amenities
Great staff and room
Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

A great location away from the hussle. Nice view from a sea view room. Staff are friendly and helpful.
Stayed 1 night in Sep 2025