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"No one there for check in i had to call the number above the door, was told the room number and the key was inside on the table. The room was dirty, stains over the bed, holes in walls, front door wouldnt lock. My calls to owner went unanswered, my partner back in Qld rang him and demanded all this be rectified as it wasnt safe for a female to be in an unlockabke room, he arrive 30mins later saw it wouldnt lock and put me in another room that did lock, 1st night there was a lady outside walking up & down shuffling her feet. All night 2nd night at 3am i was woken by someone using keys to get onto the room, i had the chain on the door so she didnt gain access, i yelled at her she said sorry wrong room, I made sure the door was locked again. After staying awake to call the manager i told him the situation and i didnt feel safe there at all and asked for a refund of the last night he offered only $50 back, he told me he would be there in 20mins, once i got the $50 back he said he would check the cameras. He also told me homeless people hang around there. They obviously have keys somehow. Everyone should definately keep clear of this place at all costs."

"Buffet breakfast was poor, cold and rubbery bacon, hash browns cold, grilled tomatoes cold. Room had not been replenished of the conditioner and lotion however was replaced after being notified. "

"Easy park. Reception. Dining. "

"Our second stay at this hotel was fantastic. The breakfast buffet options were exceptional and the service from Mom and her restaurant team was outstanding. The rooms were great and the entire staff – reception, housekeeping and restaurant – provided excellent service throughout our seven-night stay."

"Really happy with the room- only issue was the bar fridge was on but not cold so we had to throw out our babies food."

"Love Hotel Chadstone, rooms are great. Bar is sensational as is the location to Chadstone shopping. Would highly recommend. "