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Hotel Description

Family-friendly 4-star hotel near Freddie Mercury Statue

On boardwalk

A stay at this Montreux City Centre hotel places you within half a mile (1 km) of Freddie Mercury Statue and 2 miles (3 km) of Chateau de Chillon. Montreux Casino and Place du Marche are also within half a mile (1 km).

Beachfront dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the fitness center and perks like free WiFi.

Free WiFi, digital TV

In addition to free WiFi, the 100 guestrooms offer minibars and digital TV. Room service, hair dryers, and safes are also available.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$129* Per night/room Jan 22 - Jan 23

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Eden Palace Au Lac ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Eden Palace Au Lac

Everyone (1)
5 out of 5
Great view on the balcony! The room is very clean. The property manager left a welcome card in the room. The water pressure was a bit tough to control in the shower however.

Posted by on Jul 18, 2019

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3 out of 5

Traveler beware

We made a prepaid reservation 3 days before check in via the travel agency website. When we arrived, they had us booked into a less expensive room, and said they had no record of our prepayment. We insisted they upgrade the room, and while they moved us to the lake side of the hotel, when we checked out, they gave us a print-out showing the cost of the room was the same, and wanted us to pay for breakfast. We'd paid for $* more for a room we didn't get, and they told us the difference was the travel agent fee - we had to pay Travelodity...not them. The hotel location was great, but the rooms were small and not what I'd call 4 star. Staff was less than helpful. Oh, and the description says all rooms have a lake or mountain view - mountain view is street view and buildings not mountains. And there is no promotion.

Posted by on Jun 26, 2010

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About the Hotel Eden Palace Au Lac

Location 11 Rue Du Theatre, Montreux, VD 1820

Property Features

Hotel Eden Palace Au Lac offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee. This 4-star Montreux hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 5 levels
  • Built in 1896
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (95.9 km / 59.6 mi)
  • Train station: Montreux Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Eden Palace Au Lac offers 100 accommodations with minibars and safes. Televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Digital channels
  • Premium channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Chez Gaston - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Personal motorized watercraft on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: CHF 25.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 23.00 per person (approximately)
  • Self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Rollaway bed fee: CHF 69.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eden Au Lac
  • Eden Lac
  • Eden Palace Au Lac
  • Eden Palace Au Lac Hotel
  • Eden Palace Au Lac Montreux
  • Hotel Eden Au Lac
  • Hotel Eden Palace
  • Hotel Eden Palace Au Lac
  • Hotel Eden Palace Au Lac Montreux
  • Lac Palace
  • Eden Palace Au Lac Hotel Montreux
  • Hotel Eden Palace Au Lac Hotel
  • Hotel Eden Palace Au Lac Montreux
  • Hotel Eden Palace Au Lac Hotel Montreux

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.