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4.4 out of 5

"Beautiful place. Kept clean. Food was excellent. Plenty of things to do and yet just as many opportunities to relax and do nothing. Some service issue ... " More

By a verified traveler on Sun 10 Apr 2022

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Hotel Description

4.5-star beachfront property with 4 outdoor pools

Beachfront retreat

You'll find Coral Reef and Reggae Beach within a 15-minute walk of this Tower Isle property. Prospect Plantation and White River Reggae Park are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Enjoy a day at the beach snorkeling, or relax with sun loungers. Enjoy the 4 outdoor pools and perks like free self parking and a free airport shuttle.

Free Internet, iPod docks

The 220 guestrooms offer free WiFi and free wired Internet, LCD TVs with digital channels, and furnished balconies or patios. IPod docks, minibars, and room service are also available.

Deluxe Ocean

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Ocean

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Oceanfront (Premier)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Ocean

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Oasis Spa Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Couples Tower Isle All Inclusive ratings based on 47 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Couples Tower Isle All Inclusive

Everyone (9) Couples (10) Family (2)
4 out of 5
Beautiful place. Kept clean. Food was excellent. Plenty of things to do and yet just as many opportunities to relax and do nothing. Some service issues kept it from being excellent. They appear to be a bit short staffed in certain areas due to Covid-19 and hopefully this will work itself out in time. We will return!

Posted by , from WILLIAMSBURG on Apr 10, 2022

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Comment from Hotel Management

Apr 13, 2022 by Michelle G

Hi Maria, Thank you for sharing your feedback with us which we do appreciate and have shared with Management for review. We hope to welcome you back soon.

5 out of 5
Loved the diving and Dunn’s river falls trip. Staff very friendly. They have a complimentary transfer from Montevideo Bay airport but not Kingston. Our transfer from Kingston was $460.

Posted by , from LIncoln on Feb 12, 2022

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Comment from Hotel Management

Feb 17, 2022 by Michelle G

Hi Tony, It was our pleasure to have recently hosted you and hope to welcome you back soon. When next vacationing with us, please ensure that you fly into Montego Bay in order to receive the complimentary transfers.

5 out of 5
I like the friendliness people there.

Posted by , from Haledon on Oct 31, 2021

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Comment from Hotel Management

Nov 2, 2021 by Michelle G

Hi Keila, It was our pleasure to host you recently and we hope to welcome you back soon.

5 out of 5
Great place

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 28, 2021 by Michelle G

Great to have had you with us and we look forward to welcoming you back soon.

4 out of 5
The hotel was clean and the staff was friendly. We will definitely return to this resort.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 28, 2021 by Michelle G

Great to have had you with us and thank you for sharing your feedback with us.

5 out of 5
great stay, will book again future

Posted by on Jul 26, 2021

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4 out of 5

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jul 6, 2021 by Michelle G

Thank you for sharing your rating with us which we are appreciative of.

5 out of 5
Very nice place to vacation , extremely clean and good food, no problems here.

Posted by on May 7, 2021

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Comment from Hotel Management

May 15, 2021 by Michelle G

Great to have had you with us and we hope to welcome you back soon.

5 out of 5
Absolutely gorgeous resort and property right on the beach- perfect views!

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 26, 2020 by Michelle G

Thank you for sharing your feedback with us and we hope to see you again soon

5 out of 5
The food was excellent, friendly staff, rooms were nice. Glass bottom boat tour, catamaran party boat, and Dunns River Falls trips were all included. Five restaurants to dine in, room service if you want, all the drinks you desire. There is a spa on the resort and they did a couples massage class that was neat. Game room and Fitness Room. Lots of paddle boards, kayaks, and sailboats available at the resort (Although 2 of the 3 hydrobikes they had stayed broken most of the time).

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 14, 2019 by Michelle G

Thank you for sharing your feedback with us which we are appreciative of. Looking forward to having you with us again.

About the Couples Tower Isle All Inclusive

Location Tower Isle, Tower Isle, Saint Mary

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving excursions
  • Snorkeling
  • Snorkeling excursions
  • Water skiing
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Scuba-diving certification
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Scuba diving excursions included
  • Snorkeling excursions included
  • Taxes included
  • A la carte dining included
  • Water skiing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Scuba diving certification not included
  • All available beverages included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Golf - green fees included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • Additional gratuities not accepted
  • All meals included
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service during certain hours
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Couples Tower Isle All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. At Couples Tower Isle All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour health club, and a garden. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Tower Isle property.

  • 220 guestrooms or units
  • 4 levels
  • 5 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 4
  • Free WiFi
  • Outdoor tennis courts - 4

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Couples Tower Isle All Inclusive offers 220 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Tower Isle property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Eight Rivers - This fine-dining restaurant serves lunch and dinner. Reservations are required.

Patio Restaurant - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Baysice - Overlooking the ocean, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

The Verandah - This restaurant serves lunch and dinner.

Pool Grill - This poolside restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

4 outdoor swimming pools are on site along with a private beach and outdoor tennis courts. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Rafting nearby
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Scuba diving on site
  • Water sports equipment

Spa Services

Oasis Spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Mud bath in spa
  • Spa tub in spa
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This property offers airport shuttle pickup service from Montego Bay Airport only.

Couples Tower Isle All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Couples Tower Isle All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica).

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Couples Isle Tower
  • Couples Isle Tower All Inclusive
  • Couples Tower
  • Couples Tower Isle
  • Couples Tower Isle All Inclusive
  • Couples Tower Isle All Inclusive Ocho Rios
  • Couples Tower Isle Ocho Rios
  • Isle Tower
  • Tower Isle All Inclusive
  • Tower Isle Couples
  • Couples Hotel Isle
  • Couples Hotel Ocho Rios
  • Couples Ocho Rios
  • Couples Ochos Rios
  • Couples Tower Isle Hotel Ocho Rios
  • Couples Tower Isle Jamaica/Ocho Rios
  • Couples Tower Isle All Inclusive All-inclusive property
  • Couples Tower Isle Inclusive
  • Couples Tower Isle All Inclusive Tower Isle
  • Couples Tower Isle All Inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Couples Tower Isle All Inclusive is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.