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Neptune Beach Resort

4.0 star property
4-star beachfront hotel near Bamburi Beach

Choose dates to view prices

Photo gallery for Neptune Beach Resort

A pool surrounded by palm trees and a beach view.
Lake
A spacious lobby with a pool table, comfortable seating, and a staircase leading to upper floors.
A building with a thatched roof, large windows, and a central staircase leading to an upper level.
A dining area with tables set for two, overlooking a pool and palm trees.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Bamburi Beach, Mombasa, 83125
  • Place, Mombasa Go-Kart
    ‪5 min walk‬
  • Place, Bamburi Beach
    ‪11 min walk‬
  • Place, Nyali Beach
    ‪16 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Suite

  • Partial ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Superior Room

  • Partial ocean view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, curtains, a ceiling fan, a window with curtains, a chair, a table with a tray, and a view of palm trees.

Standard Room

  • Garden view
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

About the neighborhood

Mombasa

Beachside getaway.Within a 15-minute walk of the hotel, you'll find Bamburi Beach and Mombasa Go-Kart. Also, Haller Park is within 3 miles (5 km) and City Mall is within 6 miles (10 km).

What's nearby

  • Mombasa Go-Kart - 5 min walk - 0.3 miles
  • Bamburi Beach - 11 min walk - 0.6 miles
  • Nyali Beach - 16 min drive - 7.1 miles
  • Fort Jesus - 22 min drive - 10.0 miles
  • Diani Beach - 59 min drive - 32.1 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 48 min drive

Restaurants

  • ‪Char Choma - ‬3 min drive
  • ‪Shots Bar and Bistro - ‬5 min drive
  • ‪Kingston Beach Lounge - ‬5 min drive
  • ‪The Moorings Floating Restaurant - ‬5 min drive
  • ‪Severin Sea Lodge - ‬1 min walk

About this property

Neptune Beach Resort

4-star beachfront hotel near Bamburi Beach
Neptune Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Neptune Beach Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A nightclub, a library, and a terrace are also featured at the business-friendly Neptune Beach Resort. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mombasa hotel.

  • 78 guestrooms or units
  • 3 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Neptune Beach Resort offers 78 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. This Mombasa hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Nightclub
  • Outdoor pool
  • Snorkeling

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Neptune Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Neptune Beach Mombasa
Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach Resort All Inclusive Mombasa
Neptune Resort
Neptune Beach All Inclusive Mombasa
Neptune Beach Resort Mombasa
Neptune Beach Mombasa
Hotel Neptune Beach Resort Mombasa
Mombasa Neptune Beach Resort Hotel
Hotel Neptune Beach Resort
Neptune Beach Resort All Inclusive
Neptune Beach
Neptune Beach Resort Hotel
Neptune Beach Resort Mombasa
Neptune Beach Resort Hotel Mombasa

Frequently asked questions

How close is Neptune Beach Resort to the airport?

Neptune Beach Resort is 12.6 mi (48-min drive) away from the Mombasa (MBA-Moi Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Neptune Beach Resort?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Neptune Beach Resort on Jun 28, 2026 start from $303, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neptune Beach Resort have an airport shuttle?

Airport shuttle services are not available at Neptune Beach Resort.

How close is Neptune Beach Resort to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Neptune Beach Resort offer free breakfast?

Neptune Beach Resort does not offer free breakfast.

Is there a casino at Neptune Beach Resort?

No, there is no casino at this hotel.

What time is check-in at Neptune Beach Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Neptune Beach Resort?

This hotel offers free self parking.

Does Neptune Beach Resort have a pool?

Neptune Beach Resort features an outdoor pool and a children's pool.

Does Neptune Beach Resort have a restaurant?

Yes, there is a restaurant on site.

Does Neptune Beach Resort have a spa?

There are no spa services available at this hotel.

How close is Neptune Beach Resort to downtown Mombasa?

Neptune Beach Resort is 7.3 mi away from Mombasa.

Neptune Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 11 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bhima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 6 nights in Feb 2024
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel could use an update in terms of interior design. Bedroom was not great and wifi didn't work in the rooms. Food was hit or miss.
Verified

6/10 Okay

Audre

Liked: Cleanliness, staff & service
This property is nice, but the pool was small pool and the sun chairs had no umbrellas. It was shaded however you had to move your chair often due to the sun/shade depending on time of day. But overall, it was a good experience. Rooms were nice and clean but noisy hallways.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Edward

Liked: Staff & service
Disliked: Cleanliness
The builder's started work at 5am in the morning making lot of noises, i had to live the hotel one day earlier because of early morning noise very bad
Stayed 14 nights in Nov 2024
Verified

10/10 Excellent

Bjarne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk oplevelse, meget venlige personale, og meget hjælpsomme, maden var i top, altid meget at vælge imellem, tak for opholdet, kommer helt sikkert igen
Stayed 11 nights in May 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant stay. The all inclusive package comes with free wine, beer, soda juice and snacks. Comes in handy when you have kids
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

Doctari

Liked: Cleanliness, amenities
Everyone wanted money. The evening DJ refused to play anything but brain washing Bass repetitive music just like brain washing. When I asked this to be changed for 2 nights I was told Hakna Mata. Which usually means No problem except for when there is a Problem. In frustration I left the hotel but was told that I could not as I owed about 20,000 KSH. 1000 had already been paid. I said put it on my credit card like a good hotel would do. They said No I must pay in cash. This in violation of multiple laws. So it is a beautiful location with wonderful staff and food and Services. I highly recommend the Hotel with the stipulation that in you want to be asked for extra money in violation of the Law and a place where you get what they want and not what you want... PLEASE Stay here. I won't.
Stayed 7 nights in Aug 2019
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune Beach

Enjoyable
Stayed 4 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip for rest and relaxation. Tough to enjoy the beach with people always trying to sell you stuff. But found the public beach which was a lot more fun and enjoyable.
Stayed 4 nights in Aug 2017
Verified

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Return Visit

Got a great welcome from all the staff. The hotel was very quiet - not many guests. Everything was as expected from previous visits. The food was excellent - sometimes plate service and sometimes buffet. The rooms were always cleaned well and towels were changed daily. The staff were always very helpful. The usual entertainment was on almost every night - acrobats, dancers.
Stayed 14 nights in May 2017
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

4 star and all inclusive??????.

The hotel is clean.long beach full of hotels. Very poor service in all ways.food is ox liver 2times a week .you get the most cheapest wine on earth and only one brand. Non service minded workers,but very polite.un experienced bartenders.TOO EXPENSIVE HOTEL for what you get in return.spend your all inclusive somewhere else if you really want to enjoy.
Verified

6/10 Okay

Robert

Disliked: Room comfort

Just Averge

Most of the hotels along Bamburi Beach are rundown and this is no exception. The towels are old, stained and rough and there was really nothing to compliment the hotel about. However, this is East Africa and one has to remember that the corruption and civil strive has hit the tourism industry hard.
Verified

8/10 Good

Roselyne

Liked: Cleanliness, staff & service, room comfort

Amazing

The stay was very nice and enjoyable
Verified

10/10 Excellent

Kibrom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel awesome staff amazing food and locatio

I was at this hotel for work purposes and I must say i was amazed by everything in this hotel, the staff are amazing and accommodated most of my request at all hours.
Verified

2/10 Terrible

Rishad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Never again
Verified

8/10 Good

René Lundqvist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt .

Godt sted og god mad , det eneste minus er at sengen er ikke god og der er russere som kan være meget højt rystende.
Verified

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Enjoyed my stay there, Great Animation Team

Really Enjoyed my stay there, Great Animation Team who will keep you on your toes with activities of sorts, water sports, stretches .. etc and also some nightlife shows, the place was fun. Pools are nice, and the staff very friendly. Great variety of cuisine selections as well, for the 3 main meals.
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hier ist der Gast König.

Das Hotel ist wie wir finden einfach empfehlenswert. Die Zimmer sind schön und geräumig, alles funktionierte. Das Servicepersonal ist einsame spitze. Die Jungs und Mädels sind freundlich, zuvorkommend und geben ihr bestes um euch den Urlaub so schön wie möglich zu machen. Also ich kann das Neptune echt nur empfehlen. Preis/Leistung sehr gut!
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time there

The time i spent there is a life time memory i will cherish. the staff were friendly, services were excellent and the hotel was beautiful and relaxing
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great ocean front resort

The Neptune Beach Resort provided a great location for a peaceful and relaxing break. The hotel was clean and well maintained; similarly the rooms were clean and well maintained. My only issues with the room were that there was only one channel on the TV and the fact that a fee was charged for the in room safe. I choose the all inclusive option with respect to meals and drinks. I was not disappointed with the quality and variety of food and drinks available - Unlimited Tusker beer, locally brewed spirits and soda or tea and coffee. The resort had a nice big pool and fronted the ocean. Security was also good.
Verified

6/10 Okay

SUZANNE

AVERAGE

Average hotel....service was good. Food was sort of monotonous although presented very well. Even though its "All inclusive" but the alcohol at the bar was all local drinks which you dont wanna risk. Cannot recommend it for young holiday makers....its clientele is quite old.
Verified

8/10 Good

Demir/Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a wonderful location and facility

It is our second stay and we enjoyed every moment of our stay.
Verified

8/10 Good

Sissi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really nice hotel - much smaller than some of the nearby resorts, it gives you a very homey feeling. It was perfect for a 4-day romantic get-away.
Verified

2/10 Terrible

Ilir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune hotel

If you want to enjoy your holidays please dont book this hotel
Verified

8/10 Good

Affe

Liked: Cleanliness, staff & service, property conditions & facilities

Ystävällinen palvelu...

Kelpo hotelli mutta huoneen varustelun viimeistely ei ihan ykkösluokkaa, TV:n ääni ei toiminut kun kikkailemalla ja wifi ei toiminut huoneessa, ainoastaan aula- ja ravintolatiloissa. Palvelussa sitten kyllä venyttiin kun osasi asian esittää oikein ;)