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Warsaw Presidential Hotel

5.0 star property
5-star luxury hotel near Old Town Square, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Warsaw Presidential Hotel

2 restaurants, breakfast, lunch, dinner served; international cuisine
Creator video - submitted by Anastasia Po Photo
Indoor pool
Lobby
Pillowtop beds, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Aleje Jerozolimskie 65-79, Warsaw, Masovia, 00-697
  • Place, Golden Terraces
    ‪3 min walk‬
  • Place, Palace of Culture and Science
    ‪4 min walk‬
  • Place, Warsaw University of Technology
    ‪6 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Corner Junior Suite, 1 King Bed

Corner Junior Suite, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Corner Junior Suite, 1 King Bed

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 1 King Bed, Club Lounge Access

Pillowtop beds, minibar, in-room safe, desk

Executive Double Room, 1 King Bed, Club Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Double Beds, Club Lounge Access

Pillowtop beds, minibar, in-room safe, desk

Executive Twin Room, 2 Double Beds, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Suite, 1 King Bed with Sofa bed, Club Lounge Access

Business Suite, 1 King Bed with Sofa bed, Club Lounge Access | Pillowtop beds, minibar, in-room safe, desk

Business Suite, 1 King Bed with Sofa bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Bi-Level Suite, 1 King Bed with Sofa bed

Bi-Level Suite, 1 King Bed with Sofa bed | Pillowtop beds, minibar, in-room safe, desk

Bi-Level Suite, 1 King Bed with Sofa bed

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, City View

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(23 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, City View, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, City View, High Floor

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, City View

Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Double Beds, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds, High Floor

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Double Beds, City View, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds, City View, High Floor

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Guest Room, 1 King

Pillowtop beds, minibar, in-room safe, desk

Deluxe Guest Room, 1 King

  • Sleeps 2

View all photos for Deluxe Guest Room, King Bed, City View

Pillowtop beds, minibar, in-room safe, desk

Deluxe Guest Room, King Bed, City View

  • Sleeps 2

View all photos for Deluxe Guest Room, King Bed, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Guest Room, King Bed, High Floor

  • Sleeps 2

View all photos for Deluxe Guest Room, King Bed, City View, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Guest Room, King Bed, City View, High Floor

  • Sleeps 2

View all photos for Deluxe Guest Room, 2 Double

Pillowtop beds, minibar, in-room safe, desk

Deluxe Guest Room, 2 Double

  • Sleeps 3

View all photos for Deluxe Double Room, City View

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, City View

  • Sleeps 3

View all photos for Deluxe Double Room, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, High Floor

  • Sleeps 3

View all photos for Deluxe Double Room, 2 Double, City View, High Floor

Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, 2 Double, City View, High Floor

  • Sleeps 3

View all photos for Executive Room, Club Lounge Access, 1 King

Pillowtop beds, minibar, in-room safe, desk

Executive Room, Club Lounge Access, 1 King

  • Sleeps 2

View all photos for Executive King City View

Pillowtop beds, minibar, in-room safe, desk

Executive King City View

  • Sleeps 2

View all photos for Executive Room Club Lounge Access, 2 Double

Pillowtop beds, minibar, in-room safe, desk

Executive Room Club Lounge Access, 2 Double

  • Sleeps 3

View all photos for Executive Double City View

Pillowtop beds, minibar, in-room safe, desk

Executive Double City View

  • Sleeps 3

View all photos for Corner Junior Suite

Living area | 55-inch LCD TV with satellite channels, TV, pay movies

Corner Junior Suite

  • Sleeps 3

View all photos for Corner Junior Suite City View

Pillowtop beds, minibar, in-room safe, desk

Corner Junior Suite City View

  • Sleeps 3

View all photos for Corner Junior Suite High Floor

Pillowtop beds, minibar, in-room safe, desk

Corner Junior Suite High Floor

  • Sleeps 3

View all photos for Corner Junior Suite City View, High Floor

Pillowtop beds, minibar, in-room safe, desk

Corner Junior Suite City View, High Floor

  • Sleeps 3

View all photos for Bi-Level Suite

Pillowtop beds, minibar, in-room safe, desk

Bi-Level Suite

  • Sleeps 3

View all photos for Business Suite Club Lounge Access

Pillowtop beds, minibar, in-room safe, desk

Business Suite Club Lounge Access

  • Sleeps 3

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About the neighborhood

Warsaw

Heart of Warsaw.At this Centrum hotel, you'll be within a 5-minute walk of Golden Terraces and Palace of Culture and Science. Warsaw University of Technology and Museum of Modern Art in Warsaw are also within half a mile (1 km).

What's nearby

  • Golden Terraces - 3 min walk - 0.2 miles
  • Palace of Culture and Science - 4 min walk - 0.3 miles
  • Warsaw University of Technology - 6 min walk - 0.4 miles
  • Nowy Swiat Street - 15 min walk - 0.8 miles
  • U.S. Embassy - 19 min walk - 1.0 mile

Getting around

  • Warsaw Central Station - 2 min walk
  • Dworzec Centralny 08 Tram Stop - 2 min walk
  • Frederic Chopin Airport (WAW) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Green Caffè Nero - ‬4 min walk
  • ‪Cud Miód - ‬2 min walk

About this property

Warsaw Presidential Hotel

5-star luxury hotel near Old Town Square, connected to a rail/subway station
Warsaw Presidential Hotel offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 18 meeting rooms are available. Event space at this hotel measures 16221 square feet (1507 square meters) and includes a conference center. A casino, multilingual staff, and gift shops/newsstands are also featured at the luxury Warsaw Presidential Hotel. For a fee, parking is available.

This 5-star Warsaw hotel is smoke free.

  • 521 guestrooms or units
  • 20 levels
  • 2 dining venues
  • 16221 sq ft of conference space
  • 1507 sq m of conference space
  • Casino
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Warsaw Presidential Hotel offers 521 accommodations with minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Warsaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (PLN 39 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (PLN 200 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 120 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Casino
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 240 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 120.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 120 per person
  • Fee for in-room wired internet: PLN 39 per 24-hour period (rates may vary)
  • Self parking fee: PLN 200 per day
  • Pet fee: PLN 240 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. Guests can access their rooms with a mobile device.

Children under 16 years old are allowed in the pool from 6 AM to 10 PM from Monday to Thursday, and from 9 AM to 7 PM from Friday to Sunday, and must be accompanied by an adult.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Warsaw Presidential
Warsaw Marriott Hotel
Warsaw Presidential Hotel Hotel
Warsaw Presidential Hotel Warsaw
Warsaw Presidential Hotel Hotel Warsaw

Frequently asked questions

How close is Warsaw Presidential Hotel to the airport?

Warsaw Presidential Hotel is 4.9 mi (21-min drive) away from the Frederic Chopin Airport (WAW) airport, the closest popular airport to the property.

How much does it cost to stay at Warsaw Presidential Hotel?

As of Feb 14, 2026, prices found for a 1-night stay for 2 adults at Warsaw Presidential Hotel on Mar 1, 2026 start from $108.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Warsaw Presidential Hotel have an airport shuttle?

Airport shuttle services are not available at Warsaw Presidential Hotel.

How close is Warsaw Presidential Hotel to the beach?

This hotel is 3.8 mi (16-min drive) from Vistula River Beach.

Does Warsaw Presidential Hotel offer free breakfast?

Free breakfast isn’t provided at Warsaw Presidential Hotel, but buffet breakfast is offered for a fee of PLN 120 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Warsaw Presidential Hotel?

Yes, there's a casino on site.

What time is check-in at Warsaw Presidential Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Warsaw Presidential Hotel?

Free parking is not available at this hotel. Self parking is available for PLN 200 per day.

Does Warsaw Presidential Hotel have a pool?

Warsaw Presidential Hotel features an indoor pool.

Does Warsaw Presidential Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Warsaw Presidential Hotel have a spa?

There are no spa services available at this hotel.

How close is Warsaw Presidential Hotel to downtown Warsaw?

Warsaw Presidential Hotel is 0.5 mi away from Warsaw.

Warsaw Presidential Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1007 reviews
Rating 8 - Good. 220 out of 1007 reviews
Rating 6 - Okay. 68 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. Nice rooms, good breakfast, convenient location.
Stayed 1 night in Nov 2025

8/10 Good

Milica

Stayed 4 nights in Oct 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities
I like the hotel and facilities but the rooms really need modernising.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yaroslav

Stayed 1 night in Oct 2025

8/10 Good

Ken W

Liked: Cleanliness, staff & service, amenities
Older hotel under renovation as the rooms are a bit dated. But our room was large with 2 queen beds with a nice view of the People’s Palace. Breakfast buffet was great. Conveniently located across from the train station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Vira

Liked: Cleanliness, amenities
Loved the view!!! Clean room, perfect location. I’d arrived by train and wanted a location close To station and busy foot traffic for photos. Perfect for both.
Stayed 1 night in Oct 2025

4/10 Poor

Michal

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you’ve ever dreamed of traveling back in time — The Presidential Hotel Warsaw will make that dream come true, no DeLorean needed. Step inside and you’ll be instantly transported to 1998, when tube TVs were luxury, and bathrooms looked exactly like my grandma’s. Yes, the view is beautiful. But that’s about the only thing that doesn’t need renovation. Everything else is a living museum of outdated design — furniture from the “Early Gierek Chic” era, carpets that have seen more history than a Warsaw guidebook, and bathroom fixtures that should probably be displayed behind glass in a heritage exhibition. I honestly have no idea how this place still holds five stars — perhaps one for each decade it hasn’t changed? 😏 I stayed here ten years ago, came back out of curiosity, and it’s comforting to know that absolutely nothing has changed. If I were the owner, I’d shut it down and do a full renovation — a fresh coat of paint won’t save this one. There are dozens of far better hotels in Warsaw for the same price — ones that actually belong in this century. In summary: perfect for lovers of nostalgia, historical interiors, and retro shock therapy. For everyone else — I highly recommend… any other hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. I used to stay here when it was Marriott. Extremely comfortable and an excellent gym/pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown Warsaw across street from train/metro/bus center. Very walkable to restaurants and local attractions, also. Hotel rooms comfortable, hotel clean and safe
Stayed 3 nights in Oct 2025

10/10 Excellent

Diego

Stayed 1 night in Oct 2025

10/10 Excellent

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super experince
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was available early and checkout to 2pm Gym and Spa/pool are quite frankly one of the best I’ve seen in a hotel. The Gym especially was very large and well equipped Staff all friendly and helpful. Room service prompt and excellent. Breakfast was tasty. Thank you.
Stayed 1 night in Oct 2025

8/10 Good

Magdalena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dipit

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Baruh, Radnor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality convenient hotel for business travelers
Stayed 3 nights in Sep 2025

6/10 Okay

David

Disliked: Property conditions & facilities
The hotel needs a major renovation of carpet, paint, and finishes. There is some construction ongoing that uses a jack hammer that rattles throughout. Definitely wouldn’t return until all of this improves
Stayed 3 nights in Sep 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

ILANA

Traveled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Marek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in took around 10 minutes waiting in front of check-in counter with the staff member was writing something on computer while I waited.
Stayed 1 night in Sep 2025

8/10 Good

lillian

Stayed 3 nights in Sep 2025

4/10 Poor

Mie

Disliked: Staff & service, property conditions & facilities

Unfortunately…

TV was broken… the technician was trying to fix it. As a result, he found out that it will be a major fixed. So he wanted to comeback next day. But I had plan… I didn’t want to wait while fixing neither I didn’t want anyone is in my room during my vacancy. So no TV for entire my stay. There was construction drilling noise the same floor till around 9:30 pm on 9/4 and morning on 9/5. So I wasn’t happy for that. When I checked out, the person didn’t feel sorry at all. Suppose to be a 5 star hotel… that’s a shame.
Stayed 4 nights in Sep 2025

8/10 Good

Jasmin

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
The indoor pool, sauna, steam room and gym facilities were first class. The staff in the gym were friendly . Room service meal was terrible. Slap dash burger and fries. McDonald’s is a superior product in comparison . No care at all in the presentation and very bland. When we mentioned this to the lady at the desk when we checked out she advised us ‘give our feedback to the kitchen ‘ The rooms were clean but the carpets were very dirty. The passages were old and tired looking and in desperate red of repair. The rooftop bar was very good. High quality cocktails and food- reflected in the price.
Stayed 3 nights in Sep 2025