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"No hot water to take a shower breakfast was horrible. " More

By a verified traveler on Wed 26 Feb 2020

Hotel Description

Saraland guestrooms with free WiFi

In Saraland

You'll be within 3 miles (5 km) of University of Mobile and 6 miles (10 km) of Chickasabogue Park Alabama with a stay here. Mobile Cruise Terminal and Arthur R. Outlaw Mobile Convention Center are also within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, plasma TVs

Featuring conveniences like refrigerators and microwaves, the 73 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$70* Per night/room Mar 31 - Apr 1

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Red Lion Inn & Suites Saraland ratings based on 27 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Lion Inn & Suites Saraland

Everyone (17) Couples (1) Business (1) Family (3)
3 out of 5
No hot water to take a shower breakfast was horrible.

Posted by on Feb 26, 2020

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Comment from Hotel Management

Feb 26, 2020 by Red Lion Team

Thank you for taking the time to review our hotel! We apologize for not meeting your expectations. We have addressed your concerns with our team to ensure guest satisfaction. We hope that you would consider staying with us again when you are in the Saraland area.

5 out of 5
Very clean and modern and very quiet the night clerk was friendly and helpful and the breakfast was clean and kept stocked

Posted by on Dec 15, 2019

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Comment from Hotel Management

Jan 7, 2020 by Red Lion Saraland Team

Thank You for taking the time to review our hotel. We appreciate your feedback and are glad to hear that your stay was an enjoyable one.

1 out of 5
The property is dirty smelly and uncomfortable. Do not trust reviews. They must be posted by employees. It’s bad bad!

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 21, 2019 by Guest Relations

All feedback is welcome and appreciated, so thank you for sharing. We can assure you that all reviews are posted by our guests, and it saddens us that your time with us did not meet your expectations. Your feedback will only help us improve. We wish you well and hope you'll give us another chance in the future.

3 out of 5
Room I was originally given at check in smelled of smoke. Lady at desk switched me quickly and politely. Fitness room smelled terrible. Two aerobics machine didn’t work. I didn’t try the third one because it literally had a chunk of food (old pizza?) on one of the pedals. Nice staff but disappointing stay

Posted by on Apr 30, 2019

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Comment from Hotel Management

Jun 4, 2019 by Red Lion Team

Thank You for taking the time to review our property! We apologize for any inconvenience that you may have experienced during your stay. We have addressed this with our team to ensure guest satisfaction. We appreciate your feedback and hope to see you again soon.

1 out of 5
Two of the three nights I stayed there the smoke/fire alarm went off. Once at 4:45 in the morning. The other at 9:45, both times I was sleeping. The last night I stayed there I could not take a shower after working all day in a chemical plant.

Posted by on Apr 4, 2019

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3 out of 5

Posted by on Mar 23, 2019

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2 out of 5
The hotel ran out of clean towels. I didn't have clean towels for one full day and check out morning. The hotel clerk seemed like she didn't care. She advised me that they were washing towels now, but didn't specify anything else. There was no coffee made for breakfast, either. I had to wait twice the preparation time because many people were before me waiting on coffee.

Posted by on Mar 19, 2019

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1 out of 5
Already submitted to google filthy room. Second room we werw moved to seemed ok then we found gross stuff in it. Too tired to write another review dont deserve 1 star.

Posted by on Mar 11, 2019

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5 out of 5
Everything was wonderful! Check in was a breeze. Would stay here again.

Posted by on Feb 14, 2019

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Comment from Hotel Management

Mar 20, 2019 by Red Lion Inn & Suites Saraland Team

Thank You for taking the time to review our property. We appreciate your feedback and look forward to seeing you again!

3 out of 5
Check in was slow. I got to the hotel at about 3:10 the cleaning staff had not completed the rooms so i was only able to check in to 2 of my 3 rooms when i arrived. One of the bathrooms in the rooms was too tight the bathroom door hit the toilet. Breakfast was not the best. The batter for the waffles was separating, you could tell the biscuits were frozen and thawed. They looked old and crumbled. The apple juice was fizzy. There was no syrup available. The orange juice separated. The cranverry hyuce was good. I liked that they served real eggs. The staff was friendly, mannerable, and helpful.

Posted by , from Mobile, Al on Jan 21, 2019

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About the Red Lion Inn & Suites Saraland

Location 1118 Shelton Beach Rd, Saraland, AL 36571

Property Features

Red Lion Inn & Suites Saraland offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Red Lion Inn & Suites Saraland also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Saraland hotel is smoke free.

  • 73 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Mobile, AL (MOB-Mobile Regional) (28.6 km / 17.8 mi)
  • Parking: Free self parking

Room Amenities

Red Lion Inn & Suites Saraland offers 73 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9 AM and on weekends from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Hotel Names

  • Red Lion Inn Saraland Mobile
  • Red Lion Inn Mobile
  • Red Lion Saraland Mobile
  • Best Western Saraland Hotel Suites
  • Red Lion Inn & Suites Saraland Hotel
  • Red Lion Inn & Suites Saraland Saraland
  • Red Lion Inn Saraland
  • Red Lion Inn
  • Red Lion Saraland
  • Red Lion
  • Hotel Red Lion Inn & Suites Saraland Saraland
  • Saraland Red Lion Inn & Suites Saraland Hotel
  • Hotel Red Lion Inn & Suites Saraland
  • Red Lion Inn & Suites Saraland Saraland
  • Best Western Saraland Hotel Suites
  • Best Western Motorsports Inn
  • Red Lion Inn Suites Saraland Mobile
  • Best Western Motorsports Inn Suites
  • Red Lion Inn & Suites Saraland Hotel Saraland
url importing https://www.travelocity.com/Mobile-Hotels-Red-Lion-Inn-&-Suites-Saraland.h5783993-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.