SureStay by Best Western Miles City

2.5 star property
Enjoy the indoor pool at this Miles City hotel

Choose dates to view prices

Photo gallery for SureStay by Best Western Miles City

Lobby
View from property
Indoor pool
Presidential Suite, 2 Bedrooms, Hill View | Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Gym
  • Pool
  • Parking included
  • Pet friendly
  • Air conditioning

Explore the area

Map
1015 S Haynes Avenue, Miles City, MT, 59301
  • Holy Rosary Healthcare
    ‪9 min walk‬
  • Miles City Town & Country Club
    ‪12 min walk‬
  • Wibaux Park
    ‪13 min walk‬
  • Miles City, MT (MLS-Miles City Municipal)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Miles City

Close to airport.Your stay at this Miles City hotel places you within a 10-minute walk of Holy Rosary Healthcare and Miles Community College. Miles City Town & Country Club and Wibaux Park are also within 2 miles (3 km).

What's nearby

  • Holy Rosary Healthcare - 9 min walk - 0.5 miles
  • Miles City Town & Country Club - 12 min walk - 0.7 miles
  • Wibaux Park - 13 min walk - 0.7 miles
  • Tongue River Winery - 6 min drive - 2.4 miles
  • Spotted Eagle Recreation Area - 8 min drive - 4.3 miles

Getting around

  • Miles City, MT (MLS-Miles City Municipal) - 13 min drive

Restaurants

  • ‪Town Pump - ‬6 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tilt Würks Brewhouse & Casino - ‬5 min drive
  • ‪Main Street Grind - ‬3 min drive

About this property

SureStay by Best Western Miles City

Enjoy the indoor pool at this Miles City hotel
As a guest of SureStay by Best Western Miles City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served daily. The business-friendly SureStay by Best Western Miles City also features a vending machine, express check-in, and express check-out. Free self parking is available.

This Miles City hotel is smoke free.

  • 53 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • No smoking on site
SureStay by Best Western Miles City offers 53 accommodations with private pools and private hot tubs. Rooms open to furnished balconies. Accommodations offer separate dining areas. Televisions come with premium cable channels and DVD players. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and printers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Spanish

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • DVD player
  • Private pool
  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Printer
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 30 2025 to June 14 2025 (dates subject to change):
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per week (maximum USD 350 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 20 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day
  • Cleaning deposit: USD 25 per day
  • A damage deposit of USD 25 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per week (maximum USD 350 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western War Bonnet
Best Western War Bonnet Inn
Best Western War Bonnet Inn Miles City
Best Western War Bonnet Miles City
War Bonnet Inn
Miles City Best Western
Best War Bonnet Inn
Surestay By Best Miles City
Best Western War Bonnet Inn
SureStay by Best Western Miles City Hotel
SureStay by Best Western Miles City Miles City
SureStay by Best Western Miles City Hotel Miles City

Frequently asked questions

How close is SureStay by Best Western Miles City to the airport?

SureStay by Best Western Miles City is 4.1 mi (13-min drive) away from the Miles City, MT (MLS-Miles City Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western Miles City?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Miles City on Jun 15, 2025 start from $101.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Miles City have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western Miles City.

Does SureStay by Best Western Miles City offer free breakfast?

SureStay by Best Western Miles City offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay by Best Western Miles City?

No, there is no casino at this hotel, but Cellar Casino (3-min drive) is nearby.

What time is check-in at SureStay by Best Western Miles City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs USD 50 (subject to availability).

Is there free parking at SureStay by Best Western Miles City?

This hotel offers free self parking.

Does SureStay by Best Western Miles City have a pool?

SureStay by Best Western Miles City features an indoor pool. The pool will be unavailable from May 30 2025 to June 14 2025 (dates subject to change).

Does SureStay by Best Western Miles City have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western Miles City to downtown Miles City?

SureStay by Best Western Miles City is 1.1 mi away from Miles City.

SureStay by Best Western Miles City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 35 reviews
Rating 8 - Good. 16 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 6 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

RaeLynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in very friendly staff. The room was clean and spacious. The beds were comfortably.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff when it came to printing an itinerary page I needed. The room was good.
Stayed 1 night in May 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except a hand towel in bathroom had makeup on it.
Stayed 2 nights in May 2025

6/10 Okay

JEROME, EAGAN

Stayed 1 night in May 2025

8/10 Good

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Excellent staff, clean and friendly
Stayed 1 night in May 2025

6/10 Okay

Ron

Traveled with family
Disliked: Cleanliness
Staff was friendly, room wasn't the cleanest....OK for a overnight stay....
Stayed 1 night in May 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is a place you stay because you need a place to stay. It's not comfortable and the pictures are deceptive.
Stayed 1 night in May 2025

8/10 Good

Ronda

Liked: Cleanliness, staff & service, room comfort
The rooms were comfortable, not fancy, and way overpriced due to the Bucking Horse Sale being in town. However, for being on a main street, it was pretty quiet. The coffee was good.
Stayed 3 nights in May 2025

4/10 Poor

Shirly

Disliked: Cleanliness, property conditions & facilities
Breakfast was not up to best western standards
Stayed 6 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, amenities
It wasn’t convenient that the lobby/pool wasn’t really connected to the rooms, you have to go outside to access them.
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bob

Was acgood night rest
Stayed 1 night in May 2025

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miles City visit

Everything was very good. Beds are a little hard though.
Stayed 2 nights in May 2025

4/10 Poor

Debra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old with limited parking.
Stayed 1 night in May 2025

8/10 Good

melanie

Liked: Cleanliness, room comfort

Would stay again.

Staff was friendly. Room was decent.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Heather

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mediocre

While the facility is clean and the staff are kind, the pool is currently under maintenance. The breakfast had zero protein options which meant we couldn't really eat there.
Stayed 2 nights in Apr 2025

6/10 Okay

Kari

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Limited parking for trailers

We stayed in a suite which was spacious. Pretty clean but there was a lot of hair in the tub. The building is an old motel not a traditional hotel. Needs repairs. The door would stick and we had a hard time opening it from the inside and outside. The hair dryer stopped working while using it. The biggest issue was limited parking. We were hauling a trailer with three 4 wheelers and didn’t feel comfortable leaving them on a side street behind the building. Now I know to look at a google street view to make sure there’s plenty of parking. The woman at the front desk was great. She understood our concerns and allowed us to park in the front lot taking up a number of spots.
Stayed 1 night in Apr 2025

4/10 Poor

Carrie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Recommend

The shower handles were not working properly. Only scolding hot water or freezing cold water came out of shower faucet. The bed was very uncomfortable. The bedding & towels did not smell clean. The floor in the bathroom was sticky. The blow dryer was so old it didn’t blow dry all of my hair, my hair isn’t very long or thick either.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Apr 2025