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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
4-star aparthotel near Paseo de la Reforma

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Photo gallery for ONTO Tonalá Mexico City

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing
Reception
Rooftop terrace
Classic Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services
Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Kitchen
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Outdoor Space

Explore the area

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700
  • Angel of Independence Monument
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪10 min walk‬
  • U.S. Embassy
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Comfort Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Deluxe Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment

City Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

City Apartment

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment

Classic Apartment | 1 bedroom, premium bedding, down comforters, soundproofing

Classic Apartment

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Roma Norte stay.Within a 15-minute walk of this Roma Norte aparthotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Palacio de Bellas Artes and World Trade Center Mexico City are also within 3 miles (5 km).
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Angel of Independence Monument - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 10 min walk - 0.6 miles
  • U.S. Embassy - 12 min walk - 0.7 miles
  • Reforma 222 - 14 min walk - 0.8 miles
  • Monument to the Revolution - 4 min drive - 1.7 miles

Getting around

  • Insurgentes Station - 3 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Queen's Elite Club - ‬2 min walk
  • ‪Mariscos Playas D’sinaloa - ‬1 min walk
  • ‪Bar Lepanto - ‬2 min walk
  • ‪El Totopo Incorporeichon - ‬1 min walk
  • ‪Loup Bar - Vinos Vivos / Cocina de Temporada - ‬1 min walk

About this property

ONTO Tonalá Mexico City

4-star aparthotel near Paseo de la Reforma
ONTO Tonalá Mexico City offers its guests a rooftop terrace, multilingual staff, and concierge services. ONTO Tonalá Mexico City also features laundry facilities, dry cleaning/laundry services, and a communal living room. The front desk is open around the clock.

This 4-star Mexico City aparthotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 12 levels
  • Built in 2023
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Elevator
  • No smoking on site
ONTO Tonalá Mexico City offers 44 air-conditioned accommodations with espresso makers and hair dryers. Beds feature down comforters and premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Espresso maker
  • Griddle
  • Microwave
  • Mini-fridge
  • Toaster

Bedrooms

  • Bedroom
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator (39 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 44 units
  • Built in 2023
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

Property is also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

How close is ONTO Tonalá Mexico City to the airport?

ONTO Tonalá Mexico City is 7.6 mi (25-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does ONTO Tonalá Mexico City have an airport shuttle?

Airport shuttle services are not available at ONTO Tonalá Mexico City.

Does ONTO Tonalá Mexico City offer free breakfast?

ONTO Tonalá Mexico City does not offer free breakfast.

Is there a casino at ONTO Tonalá Mexico City?

No, there is no casino at this aparthotel.

What time is check-in at ONTO Tonalá Mexico City?

Check-in begins at 3:00 PM.

Is there free parking at ONTO Tonalá Mexico City?

Free parking is not available at this aparthotel.

Does ONTO Tonalá Mexico City have a pool?

ONTO Tonalá Mexico City does not have a pool.

Does ONTO Tonalá Mexico City have a spa?

There are no spa services available at this aparthotel.

How close is ONTO Tonalá Mexico City to downtown Mexico City?

ONTO Tonalá Mexico City is 2 mi away from Mexico City.

ONTO Tonalá Mexico City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 8 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.8/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff. The room itself was amazing with great views!
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marci

Traveled with family
Liked: Cleanliness, room comfort

Great and safe location

My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
Stayed 3 nights in Feb 2025

6/10 Okay

Ignacio

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I would rate our overall experience as average to above average. Staff was not warm, the smoke alarm beeped all night and kept us up. Foul odor from shower.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kamaria

Liked: Cleanliness, room comfort

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cynthia Carolina

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Matan

Liked: Cleanliness, room comfort

The best choice in Mexico City

We had an amazing stay at this hotel! The service was truly exceptional, with a 24-hour concierge available through WhatsApp who helped us with all our requests, including booking restaurants and activities, which made our trip so much easier and enjoyable. The property is new, spotless, and beautifully maintained. We stayed in the panoramic suite, which was absolutely stunning—it had breathtaking views and a modern, luxurious design. Highly recommend booking this suite for an unforgettable experience! The breakfast is minimal but still a thoughtful and pleasant touch to start the day. Overall, an outstanding experience, and we can’t wait to come back!
Stayed 2 nights in Nov 2024

6/10 Okay

Osmel

Traveled with partner
Liked: Cleanliness
Did not received housekeeping service
Stayed 4 nights in Nov 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, property conditions & facilities
I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Stayed 4 nights in Sep 2024

4/10 Poor

Renato

Traveled with group
Disliked: Room comfort

Disappointing

No air conditioning.
Stayed 5 nights in Apr 2024

2/10 Terrible

Lara

Stayed 7 nights in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Staff was excellent
Stayed 5 nights in Apr 2024

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Stayed 5 nights in Apr 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2024

2/10 Terrible

Robert

Stayed 5 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Relaxing Spacious Design. Windows need screens, we had a lot of mosquitos.
Stayed 4 nights in Feb 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, room comfort

Perfect apartment hotel to fall in love with CDMX

We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
Stayed 7 nights in Feb 2024

8/10 Good

Katie

Traveled with group
Liked: Cleanliness, room comfort

Beautiful Hotel - needs A/C

The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
Stayed 4 nights in Feb 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and beautiful property. Will definitely be back
Stayed 1 night in Feb 2024

10/10 Excellent

michael

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort

Great base to explore and very friendly staff

I’m a first time visitor to Mexico and this was my first stop, for five nights before heading off the beach. This is an apartment block with concierge services, not a hotel, but the staff do a lot to help you. For me this started back in the UK where I was able to text them to arrange an airport pick up (this was much appreciated as I was arriving after a 12-hr flight, in the evening); and even included them going out to BUY an iron for me to use as they didn’t have one but I needed it. The hotel is in a safe location within a short walk to a bunch of restaurants and coffee shops. It’s a little noisy as it’s in a busy area (I arrived on a Saturday night and I could hear music from a local club til about 3am) - though this didn’t bother me but if you are a very light sleeper then you may want to consider that (it’s more a point about the neighbourhood than the building - I imagine anywhere around this place will the same). There is no heating or air con though this didn’t bother me as lots of windows - though means a bit more noise. SUPER comfortable bed and I slept really well.
Stayed 5 nights in Jan 2024

8/10 Good

YUER

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.