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Novotel Mexico City Toreo

4.0 star property
4-star eco-certified hotel near Toreo Parque Central

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Photo gallery for Novotel Mexico City Toreo

Enjoy a city view from the large window, with a comfortable sofa and a hanging chair.
Relax in this stylish room with a large sofa, hanging chair, and city view.
Relax in style with a city view from the large window, a comfortable hanging chair, and a sofa set.
Relax in a spacious room with a large bed, separate seating area, and city view.
Enjoy a panoramic city view from the large window, with a comfortable sofa and desk for working or relaxing.

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500
  • Toreo Parque Central
    ‪1 min drive‬
  • Centro Citibanamex Convention Center
    ‪3 min drive‬
  • Plaza Satelite Shopping Center
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Master)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Spa
  • Free WiFi
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Jul 31 - Aug 1
Total includes taxes and fees
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About the neighborhood

Naucalpan

Naucalpan retreat .Within 3 miles (5 km) of this Naucalpan hotel, you'll find Toreo Parque Central and Centro Citibanamex Convention Center. Chapultepec Park and Plaza Satelite Shopping Center are also within 6 miles (10 km).

What's nearby

  • Toreo Parque Central - 1 min drive - 1.0 mile
  • Centro Citibanamex Convention Center - 3 min drive - 2.4 miles
  • Plaza Satelite Shopping Center - 4 min drive - 3.6 miles
  • Auditorio Nacional - 5 min drive - 4.0 miles
  • Angel of Independence Monument - 8 min drive - 5.6 miles

Getting around

  • Cuarto Caminos Station - 3 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 36 min drive

Restaurants

  • ‪Café Etrusca Dist Naucalpan - ‬8 min walk
  • ‪Cielito Querido Café - ‬2 min walk
  • ‪Super Tortas Calientes los Güeros - ‬2 min walk
  • ‪Pollo Feliz - ‬7 min walk
  • ‪Heliana - ‬2 min walk

About this property

Novotel Mexico City Toreo

4-star eco-certified hotel near Toreo Parque Central
There are 3 restaurants on site. Public spaces have free WiFi. Business amenities include a business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. The eco-certified Novotel Mexico City Toreo also features tour/ticket assistance, concierge services, and a front-desk safe. For a fee, parking is available.

This 4-star Naucalpan hotel is smoke free.

  • 168 guestrooms or units
  • 3 dining venues
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
Novotel Mexico City Toreo offers 168 air-conditioned accommodations with minibars and safes. 50-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Naucalpan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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Jul 26 - Jul 27
Total includes taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (MXN 130 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 350 per person
  • 3 restaurants

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 per person
  • Airport shuttle fee: MXN 490.00 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
  • Covered valet parking fee: MXN 130 per night (in/out privileges)
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Mexico City Toreo
Novotel Mexico City Toreo Hotel
Novotel Mexico City Toreo Naucalpan
Novotel Mexico City Toreo Hotel Naucalpan
Novotel Mexico City Toreo (Opening July 2021)
Novotel Mexico City Toreo (Opening June 2020)
Novotel Mexico City Toreo (Opening March 2021)
Novotel Mexico City Toreo (Opening August 2021)
Novotel Mexico City Toreo (Opening November 2020)

Frequently asked questions

How close is Novotel Mexico City Toreo to the airport?

Novotel Mexico City Toreo is 13.4 mi (36-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Mexico City Toreo ?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Novotel Mexico City Toreo on Aug 3, 2025 start from $91.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Mexico City Toreo have an airport shuttle?

Novotel Mexico City Toreo offers an airport shuttle 24 hours a day, on request, for a charge of MXN 490.00 per vehicle, roundtrip.

Does Novotel Mexico City Toreo offer free breakfast?

Free breakfast isn’t provided at Novotel Mexico City Toreo , but buffet breakfast is offered for a fee of MXN 350 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Novotel Mexico City Toreo ?

No, there is no casino at this hotel.

What time is check-in at Novotel Mexico City Toreo ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Novotel Mexico City Toreo ?

Free parking is not available at this hotel. Valet parking is available for MXN 130 per night.

Does Novotel Mexico City Toreo have a pool?

Novotel Mexico City Toreo does not have a pool.

Does Novotel Mexico City Toreo have a restaurant?

Yes, there are 3 restaurants on site.

Does Novotel Mexico City Toreo have a spa?

There are no spa services available at this hotel.

How close is Novotel Mexico City Toreo to downtown Naucalpan?

Novotel Mexico City Toreo is 1.1 mi away from Naucalpan.

Novotel Mexico City Toreo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 462 reviews
Rating 8 - Good. 84 out of 462 reviews
Rating 6 - Okay. 27 out of 462 reviews
Rating 4 - Poor. 10 out of 462 reviews
Rating 2 - Terrible. 35 out of 462 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac Osornio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, solo les falla el tema de valet parking
Stayed 3 nights in Mar 2025

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Aranzazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Edgar

Stayed 1 night in Mar 2025

8/10 Good

Sakhy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a decent stay at this hotel, which offered a convenient 24-hour front desk and room service. This was especially helpful since I arrived on a late flight. However, the food quality was below average and overpriced. One major drawback is the hotel's location. There are no restaurants or amenities nearby, making it necessary to rely on taxis or ride-hailing services like Uber. While this isn't a huge issue, the traffic in the area can be terrible, leading to lengthy travel times and increased costs. Overall, if you plan to stay here, be sure to plan your outings carefully to avoid getting caught in traffic. Despite its limitations, the hotel provides a comfortable place to rest, especially for those arriving late at night.
Stayed 6 nights in Feb 2025

10/10 Excellent

Juan A

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly

Todo excelente, es un hotel Pet friendly y cuidan cada detalle.
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Stayed 1 night in Dec 2024

8/10 Good

maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Es un buen hotel, pero para el costo, no logré que me dieran unos copitos de algodón
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent great experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
I went there for work so the location was good but to stay while on vacation will be an other story. The area is not really safe to wall around especially for a woman alone.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Clean, modern, quiet, and professional. I’m not sure what the other negative reviews are about… yes it’s not in city center but how is that the fault of the hotel? Did you not look at a map before you booked?
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Raashid

Stayed 6 nights in Sep 2024

10/10 Excellent

Isa

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and facilities, restaurants, etc. the only bummer was that there was nothing else around and you had to get an Uber which could take forever b/c of traffic. But, otherwise, I LOVED it. Would absolutely stay again and plan outings accordingly.
Stayed 3 nights in Sep 2024

8/10 Good

Jose, Bell Gardens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel little noisy due to construction next door
Stayed 3 nights in Aug 2024

10/10 Excellent

Solidservicios

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Stayed 2 nights in Jul 2024

6/10 Okay

Carlos

Business traveler
Liked: Cleanliness, amenities
The room service was terrible, I tried to call them for 1 hour and 30 minutes and they said the line was busy. I went downstairs and they were not busy, and the servers were on their cellphones instead of answering the calls for the customers.
Stayed 3 nights in May 2024

6/10 Okay

JOSE ALFREDO

Stayed 1 night in May 2024

10/10 Excellent

Jose humberto

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

4/10 Poor

German

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The quality for sure decreased since last year. The customer service in the restaurant is beyond terrible, there are a couple of young servers that highlight and do an amazing job, unfortunately the other ones are just awful, grumpy and rude, seems like it is a “must have” to be able to work there. They make you feel that you are getting food for free. TERRIBLE
Stayed 6 nights in Apr 2024

6/10 Okay

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was not great. The food was average and the staff was unfriendly and would prefer to turn down any request. Only one waiter named Hugo was great, he would ask if you need something and help while displaying great attitude. You rescued our stay!
Stayed 7 nights in Apr 2024