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Isabella Boutique Stays by Viadora

2.0 star property
Apartment near Paseo de la Reforma in Mexico City

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Exclusive Apartment | Living area | 30-inch Smart TV with cable channels
Exclusive Apartment | In-room safe, iron/ironing board, free WiFi, bed sheets
Business Apartment | Living area | 30-inch Smart TV with cable channels
Reception
Exclusive Apartment | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Parking available
  • 24/7 front desk
  • Business services

Explore the area

View in a map
540 C. Hesiodo Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Spanish Consulate General
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Apartment, Balcony

Deluxe Apartment, Balcony | Private kitchen

Deluxe Apartment, Balcony

  • 370 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Business Apartment

Business Apartment | Private kitchen

Business Apartment

  • 990 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Apartment

Private kitchen

Design Apartment

  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Private kitchen

Executive Apartment

  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment

Exclusive Apartment | In-room safe, iron/ironing board, free WiFi, bed sheets

Exclusive Apartment

  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

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About the neighborhood

Mexico City

Polanco stay.Your stay at this Polanco apartment places you within 2 miles (3 km) of Paseo de la Reforma and Auditorio Nacional. Avenida Presidente Masaryk and Spanish Consulate General are also within half a mile (1 km).
View more Apartments in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 2 min walk - 0.1 miles
  • Spanish Consulate General - 3 min walk - 0.2 miles
  • Lincoln Park - 10 min walk - 0.6 miles
  • Paseo de la Reforma - 12 min walk - 0.7 miles
  • National Museum of Anthropology - 15 min walk - 0.8 miles

Getting around

  • Polanco Station - 2 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • ‪Greenway Restaurante - ‬3 min walk
  • ‪El secreto - ‬3 min walk
  • ‪Cafetería UVL - ‬1 min walk
  • ‪Carrito De Frutas - ‬2 min walk
  • ‪taqueria La Elegancia - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Isabella Boutique Stays by Viadora

Apartment near Paseo de la Reforma in Mexico City
WiFi is free in public spaces. There's an onsite business center. For a fee, parking is available.

This Mexico City apartment is smoke free.

  • 11 guestrooms or units
  • Business facilities
  • Front desk (24 hours)
  • No smoking on site
Isabella Boutique Stays by Viadora offers 11 accommodations with safes and irons/ironing boards. 30-inch Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per day)

Bedrooms

  • Bedsheets provided

Entertainment

  • 30-inch smart TV with cable channels

Work spaces

  • Business center

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 33 lbs per pet)
  • Fee: USD 25 per pet per stay
  • Pets allowed in specific rooms
  • Deposit: USD 25 per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Safe

Location highlights

  • In a business district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 350 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per day
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Isabella Stays By Viadora
Isabella Boutique Stays by Viadora Apartment
Isabella Boutique Stays by Viadora Mexico City
Isabella Boutique Stays by Viadora Apartment Mexico City

Frequently asked questions

How close is Isabella Boutique Stays by Viadora to the airport?

Isabella Boutique Stays by Viadora is 10.5 mi (32-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Isabella Boutique Stays by Viadora?

As of Mar 18, 2026, prices found for a 1-night stay for 2 adults at Isabella Boutique Stays by Viadora on Mar 22, 2026 start from $261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Isabella Boutique Stays by Viadora have an airport shuttle?

Airport shuttle services are not available at Isabella Boutique Stays by Viadora.

Does Isabella Boutique Stays by Viadora offer free breakfast?

Isabella Boutique Stays by Viadora does not offer free breakfast.

Is there a casino at Isabella Boutique Stays by Viadora?

No, there is no casino at this apartment.

What time is check-in at Isabella Boutique Stays by Viadora?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Isabella Boutique Stays by Viadora?

Free parking is not available at this apartment. Self parking is available for USD 30 per day.

Does Isabella Boutique Stays by Viadora have a pool?

Isabella Boutique Stays by Viadora does not have a pool.

Does Isabella Boutique Stays by Viadora have a spa?

There are no spa services available at this apartment.

How close is Isabella Boutique Stays by Viadora to downtown Mexico City?

Isabella Boutique Stays by Viadora is 3.7 mi away from Mexico City.

Isabella Boutique Stays by Viadora Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 24 reviews
Rating 8 - Good. 1 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

10/10

Cleanliness

9.2/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudio

Liked: Cleanliness, amenities
Clean, spacious rooms, great staff, great location. Wouldn't stay anywhere else.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities
Everything was great, felt at home
Stayed 3 nights in Dec 2025

4/10 Poor

Jasmine

Liked: Cleanliness
Disliked: Amenities
I selected this property because I've stayed at a few other Viadora properties in the area and had a great experience. What I love about Viadora is that they make it feel like a home --- meaning you have space to spread out. I booked a place for two days over my wedding weekend. I booked the first night the day before my wedding to rest. I booked an additional night so I could use the terrace and apartment to get ready with my bridesmaids while having the photographer come take some get-ready wedding photos. I was told that only two guest are allowed at all times, which meant I could not have my makeup artist, bridesmaids, and photographer at the same time. I asked for an exception for the 3-4 hours that we needed but they were unable to accommodate the full party. They advertise this space as being your home away from home but you are unable to use the terrace or dining room table for four as presented. Be advised that if you book a larger space you won't be able to share it with guests - even for a few hours which was our goal. After reflection I wish I would have never booked this place and booked an additional room at my hotel in Polanco, which was much nicer and more flexible.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jasmine

Traveled with group
Liked: Cleanliness, room comfort
I booked the executive suite for my bridesmaids and I to get ready. It has a beautiful four seater dining room table and an outdoor terrace that can easily hold 10 people. I was surpr
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Very clean, and safe. Staff very helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Isabella by Viadora. We rented the "Exclusive Apartment" (3 bedroom, 3 bath) for two weeks over the summer and had a wonderful experience from start to finish. The apartment was even better than advertised (which almost never happens!) and we were so happy with our decision to rent there. We've stayed in Polanco previously at a major hotel, and it was so nice to have a boutique experience with all of the major amenities of a hotel. The location in central Polanco is excellent and there is no need to have a vehicle if you're staying within the Polanco/Miguel Hidalgo area. (Otherwise Uber and other rideshare services are readily available.) There are many great restaurants and cafes within walking distance, and the front desk was always ready with recommendations if you were unsure of where to go. The apartment was incredibly well-appointed from the linens, cookware, to the L'Occitane toiletries, and they even included laundry pods and dishwashing tablets if you decided to use either. The terrace was a beautiful place to spend time while in the apartment. Also, the central A/C worked great! The true gem of the Isabella is the staff, who were always so helpful with recommendations and friendly when you entered or left the building. We felt incredibly safe throughout our stay. We are already talking about staying at the Isabella again in our next trip to Mexico City and I would not hesitate to recommend it to anyone. We loved it!
Stayed 13 nights in Jul 2025

10/10 Excellent

Naieema

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and stands
Stayed 3 nights in Jun 2025

10/10 Excellent

UC Property Services

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin, Bakersfield

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous new property with the nicest staff. The rooms are spacious, designed well, and immaculate. The street is quiet, but walking distance of many stores and restaurants. Our only minor complaint is the beds are a little too firm. We plan to stay here on our future trips to Mexico City.
Stayed 6 nights in May 2025

10/10 Excellent

Cristy

Liked: Cleanliness, property conditions & facilities
Just lovely!
Stayed 4 nights in Apr 2025

10/10 Excellent

david

Business traveler
Liked: Cleanliness
el hotel esta muy bien ubicado, y las instalaciones son excelentes
Stayed 1 night in Oct 2025

8/10 Good

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

GERMAN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar y servicio
Stayed 6 nights in Jul 2025

10/10 Excellent

Luis Enrique

Business traveler
Liked: Cleanliness, room comfort
Second time I reserve there and I'm still in-love with it: nice, elegant, luxurious, nice staff, basic but neat amenities and foremost, in the heart of Polanco. Extremely recommended!
Stayed 7 nights in Jun 2025

10/10 Excellent

Luis Enrique

Business traveler
Liked: Cleanliness, room comfort

Staying here every time I’m in Mexico City

Excellent option to get away from the noise of Polanco. Very calm, luxurious and beautifully decorated. The apartments are spacious and the staff is incredible nice! Walkable distance to all the hot spots in Polanco. Plus for the equipped gym and complimentary snacks in the morning.
Stayed 7 nights in May 2025

10/10 Excellent

karen denisse

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy centrico
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno, Zapopan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar y ubicado
Stayed 2 nights in Apr 2025

10/10 Excellent

jaime

Liked: Cleanliness, room comfort

Excelente !!!!

Escondido, pero entrando fue una maravilla.
Stayed 1 night in Feb 2025