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4.0 out of 5

"I didn't like not offering bottle of water into you room. Then room for 4 people look like to me for 2 . " More

By a verified traveler on Mon 20 Sep 2021

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Hotel Description

3-star eco-friendly hotel near Mundo E Shopping Center

In Tlalnepantla de Baz

With a stay at this Tlalnepantla Centro hotel, you'll be within half a mile (1 km) of Industrial Area and 2 miles (3 km) of Rodeo Santa Fe. Also, Mundo E Shopping Center is within 3 miles (5 km) and Plaza Satelite Shopping Center is within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free WiFi, LED TVs

The 147 soundproofed guestrooms offer free WiFi and room service. LED TVs, fans, and hair dryers are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$27* Per night/room Jan 1 - Jan 2

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

ibis Mexico Tlalnepantla ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis Mexico Tlalnepantla

Everyone (1)
4 out of 5
I didn't like not offering bottle of water into you room. Then room for 4 people look like to me for 2 .

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 21, 2021 by Jorge Portillo

Dear Balbina, Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4 out of 5
Didn’t like having to pay for parking

Posted by on Sep 8, 2021

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Comment from Hotel Management

Sep 9, 2021 by Jorge Portillo

Dear Brian, Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. The eco-friendly ibis Mexico Tlalnepantla also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Tlalnepantla de Baz hotel is smoke free.

  • 147 guestrooms or units
  • 48 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Tlalnepantla de Baz Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Mexico Tlalnepantla offers 147 accommodations with safes and hair dryers. LED televisions are featured in guestrooms. Bathrooms include showers. This Tlalnepantla de Baz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Day bed
  • In-room dining (limited hours)
  • LED television
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Onsite venue - This restaurant serves lunch and dinner.

Late night fare is available from room service (during limited hours).

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: MXN 500 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 120 for adults and MXN 60 for children (approximately)
  • Pet fee: MXN 500 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Mexico Tlalnepantla Hotel
  • ibis Mexico Tlalnepantla
  • ibis Mexico Tlalnepantla Hotel
  • ibis Mexico Tlalnepantla Tlalnepantla de Baz
  • ibis Mexico Tlalnepantla Hotel Tlalnepantla de Baz

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.