We loved this hotel! Situated in the absolute heart of old Town Annecy, this hotel was beautiful, spotless, in the most perfect location, and it is run with the professionalism and attention to detail that many hotels seem to have lost. It is located right at the spot where everyone comes to get the postcard shots in Annecy. All of restaurants and shops are right outside your door and the lake, bike rentals, sport shops, and the best Alps ice cream is right there. Yet step inside from the bustle of your pedestrian street and your room is quiet and peaceful. It was perfect for our family! The breakfast is a beautiful and comprehensive spread with great coffee. The staff made recommendations for our trip that we would have missed ( The Gorge and Castle were a must see and we would have missed it.) Book with complete confidence!!! This was an amazing establishment!