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Hotel Residencial

Property class: 3
3-star spa hotel near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Residencial

A building with a grand entrance, a staircase, and columns.
A room with exercise mats, a yoga wheel, a potted plant, and a framed certificate on a table.
A multi-level indoor pool area with a central pool, lounge chairs, and tables.
A dining area with wooden tables and chairs, a chandelier, and a wall with wine bottles.
A spacious lobby with a green ottoman, a chandelier, and a large painting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 59 No. 589 por 76, Col. Centro, Mérida, YUC, 97000
  • Place, Santiago Park
    ‪5 min walk‬
  • Place, Mérida Cathedral
    ‪16 min walk‬
  • Place, Plaza Grande
    ‪16 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room

A hotel room with two beds, each with white bedding and striped pillows. There is a wooden headboard on one bed and a plain headboard on the other. A hanging light fixture is visible above the beds.

Classic Room

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mérida

Mérida Centro stay.At this Mérida Centro hotel, you'll be within a 5-minute walk of Casa Frederick Catherwood and Santiago Park. Also, Parque Zoológico del Centenario is within half a mile (1 km) and Paseo de Montejo is within 2 miles (3 km).

What's nearby

  • Santiago Park - 5 min walk - 0.3 miles
  • Parque Zoológico del Centenario - 11 min walk - 0.6 miles
  • Mérida Cathedral - 16 min walk - 0.9 miles
  • Plaza Grande - 16 min walk - 0.9 miles
  • Paseo de Montejo - 3 min drive - 0.9 miles

Getting around

  • Teya-Merida Station - 28 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪El Gran Santiago - ‬10 min walk
  • ‪Galerón Club de Café - ‬7 min walk
  • ‪Taquería La Lupita - ‬6 min walk
  • ‪Placer & delirio - ‬4 min walk
  • ‪El Cardenal - ‬9 min walk

About this property

Hotel Residencial

3-star spa hotel near Paseo de Montejo
Hotel Residencial offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at Hotel Residencial. Self parking is free.

This 3-star Mérida hotel is smoke free.

  • 58 guestrooms or units
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Outdoor picnic space
  • No smoking on site
  • Dining venue
Hotel Residencial offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Recidencial. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 195 per person
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Outdoor pool

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 195 per person
  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Residencial
Hotel Residencial Merida
Residencial Merida
Residencial Hotel Merida
Hotel Residencial Mérida
Residencial Mérida
Hotel Residencial Hotel
Hotel Residencial Mérida
Hotel Residencial Hotel Mérida

Frequently asked questions

How close is Hotel Residencial to the airport?

Hotel Residencial is 4.3 mi (17-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Residencial?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Hotel Residencial on Nov 1, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Residencial have an airport shuttle?

Airport shuttle services are not available at Hotel Residencial.

Does Hotel Residencial offer free breakfast?

Free breakfast isn’t provided at Hotel Residencial, but full breakfast is offered for a fee of MXN 195 per person. It's available every day from 7 AM to noon.

Is there a casino at Hotel Residencial?

No, there is no casino at this hotel, but Casino La Cima (3-min drive) and Diamonds Casino (9-min drive) are nearby.

What time is check-in at Hotel Residencial?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Hotel Residencial?

This hotel offers free self parking.

Does Hotel Residencial have a pool?

Hotel Residencial features an outdoor pool.

Does Hotel Residencial have a restaurant?

Hotel Residencial is home to Versailles, which features Regional cuisine.

Does Hotel Residencial have a spa?

Pamper yourself with a day at Spa Recidencial, where you can enjoy massages.

How close is Hotel Residencial to downtown Mérida?

Hotel Residencial is 0.7 mi away from Mérida.

Hotel Residencial Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 175 reviews
Rating 8 - Good. 73 out of 175 reviews
Rating 6 - Okay. 35 out of 175 reviews
Rating 4 - Poor. 9 out of 175 reviews
Rating 2 - Terrible. 4 out of 175 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have one of the best restaurants
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but no hot water.

The hotel is very nice but we never got a hot shower during a two day stay. Particularly disappointing the day we came in out of the rain. Also, although not the hotels fault, the neighbourhood is kind of grubby with lots of garbage on the street.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Solo fué de paso pero todo tranquilo
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
La actitud del personal es pésima, reserve para 2 adultos y un niño pero dicen que para ellos por política del hotel el niño no estaba considerado
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
baño estaba sucio, dos días no cambiaron toallas. Personal amable y buena ubicación
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Okay
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Lo mejor es la ubicacion, en cuanto al edificio es viejo, por lo que algunas habitaciones con minisplit viejo, otras un poco mejor. La alberca no invita a usarla.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SATISFECHO CON LAS INSTALACIONES Y EL PERSONAL.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Viejo y areas públicas sucias y descuidadas

Hotel viejo y descuidado los banos o sanitarios de recepción, muy sucios y oliendo a drenaje siempre sin ventilación y muy pequeños el desayuno incluido esta bien y el servicio de los meseros es excelente. las camas y almohadas viejas y de materiales sintéticos urge una renovación
Stayed 4 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, personal amable, buena ubicación, el desayuno incluido muy bueno, instalaciones cómodas
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bonita, limpia, pero requiere un poco de remodelación ya que se nota el deterioro en los baños y el a/c hace mucho ruido por ser de los antiguos, fuera de ahi todo muy bien.
Stayed 5 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el hotel está a una distancia accesible del cento y del zoológico
Stayed 6 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ta chido el precio y la terraza
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It’s a nice clean place. Nice checkin. Everything works.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super chic

Un hotel muy bonito y confortable. El personal muy amable
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico el lugar como
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE Y BONITO EL HOTEL, LAS INSTALACIONES EXCELENTES Y LIMPIAS, EL PERSONAL ATENTO Y SI LO RECOMENDARIA, ME ENCANTO, SI VOLVERIA GRACIAS.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Staff & service
Todo bien
Stayed 3 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel and priced right. Not far (15 minute walk) from fine eateries. A/C noisy.
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Disliked: Cleanliness

Hotel descuidado, poco mantenimiento

El hotel tiene muy buena ubicación, trato bien. Aires acondicionados muy sucios con los problemas de legionela que eso ouede ocasionar, hacia meses que no limpian los filtros. Limpieza habitacion, normal, WIFI , no funciona.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La decoración del Lobby es muy bonita, la ubicación es óptima y tiene amplio estacionamiento. Las habitaciones son un poco pasadas de modos en la decoración pero no afecta nada en tener una buena noche. La llave del lavamanos estaba rota y nunca salió agua caliente; el aire acondicionada hacía mucho ruido. Pero en general es un gran hotel. Me hospedaría nuevamente.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia, el servicio, la amabilidad, excelente opción
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dentro del cuarto habitación, en el baño, la instalación eléctrica y el control de la T.V., ya están muy deteriorados. En general, el hotel sigue siendo un lugar agradable para pasar unos días; el personal es atento y servicial. Tal vez debería contar con un espacio de diversión para adultos: un bar, o café nocturno. Todo bien, gracias.
Stayed 3 nights in Dec 2019

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