68.0% Based on 190 reviews TripAdvisor Traveler Rating 3.5 out of 5

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Hotel Description

Hotel Plaza Mirador places you in the center of Merida, within just a 15-minute stroll of Casa Frederick Catherwood and Plaza Grande. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free continental breakfast.

All 90 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and free bottled water. Additionally, room service, phones, and desks are available.

The restaurant, Napoleon, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. A conference center, meeting rooms, and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Free breakfast is available daily between 7 AM and 11 AM. There's also free self parking, along with the convenience of an area shuttle.

Places within a 15-minute walk of this 3.5-star Centro hotel include Montejo House and Museo Casa Montejo.

Classic Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$32 per night


Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend out of 190 reviews

Excellent 29
Good 61
Average 64
Poor 20
Terrible 16
Value <span>4.0</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>4.0</span> out of 5
Service <span>4.0</span> out of 5

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Plaza Mirador. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Merida hotel.

  • 90 guestrooms or units
  • 4 levels
  • 3 conference rooms
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Free self parking , Free RV, bus, truck parking , Parking (limited spaces)


  • Airport: Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) (6.3 km / 3.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hotel Plaza Mirador offers 90 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 30-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 11 AM.

Napoleon - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • Pets and service animals are not allowed at Hotel Plaza Mirador


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed

Hotel Names

You should know

  • Pets and service animals are not allowed on site.