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"Comfortable rooms, great breakfast, and AWESOME staff! " More

By a verified traveler on Mon 18 Feb 2019

Hotel Description

3-star hotel near Stanford University Medical Center

In Menlo Park

Your stay at this Downtown hotel places you within 3 miles (5 km) of Stanford University Medical Center and Stanford University. Menlo College and Portola Art Gallery are also within 2 miles (3 km).

24-hour fitness, terrace

This hotel features a 24-hour fitness center and a spa tub. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Free self parking, a terrace, and a garden are also offered.

Free WiFi, refrigerators

The 47 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, premium bedding, and LED TVs with digital channels.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109* Per night/room Oct 30 - Oct 31

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Lucent ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Lucent

Everyone (3) Couples (1) Family (1)
4 out of 5

Posted by on Sep 9, 2019

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5 out of 5
Comfortable rooms, great breakfast, and AWESOME staff!

Posted by on Feb 18, 2019

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3 out of 5
Hotel Lucent is a super clean and cute place with wonderful amenities. I loved that, but my stay was ruined by a terrible night's sleep. Why? -Noise from the highway and loud air vent -College students loudly running around & shouting outside through the night (conference ?) -No blanket in the room In all my years of hotel stays, this one ranks the highest as the most unrestful stay. Even though I loved the amenities, and the great breakfast spread, I am disappointed in the lack of proper rest due to uncomfortable conditions.

Posted by , from SoCal on Nov 12, 2018

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5 out of 5

Nice place to rest after a long day of travel

Pros: location and quiet on-site parking refreshing shower head comfortable bed
Cons: The housekeeping carts are very noisy and vibrate when being rolled on surface outside the rooms.
Location: Easy access to shopping, movie theatre and wide choice of local restaurants all within walking distance.
After watching the reconstruction of the previous hotel, I was eager to visit. Now it is a newly renovated, "boutique" hotel located in Menlo Park on busy El Camino Real, however, I did not hear any "road noise" while in the room. There are several restaurants, stores and a movie theatre within walking distance. After a long day of traveling, I appreciated being able to dine without driving, take a relaxing shower and experience comfortable sleep.

Posted by , from Fremont,CA on Dec 20, 2017

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1 out of 5
Pros: Clean room.
Cons: Hire better staff. The employee D a young black girl was the worst hotel staff that I have ever encountered very rude and disrespectful
I arrived at the hotel early Sunday morning there was no one at the front desk the hotel was not want I expect. I was lost I called the hotel number the night clerk came out of a room I hang up walked up to the front desk . I told the clerk that I would like to check in she stopped in the middle of my sentence saying she has no room the hotel is full with a ghetto attitude . My response was I have a room here I paid ahead of time and my sister may have check in, I offered my driver's license she refused to take it at first I try to give her my confirmation number she did want to listen interrupting me by saying again the hotel is full . I said to her again I have a room it is paid for tonight and may be you should find a different job if you do not like it here her response was ' I will call the police on you" I said to her again my sister name is *** I paid for a room she finally look it up give a key and the worst direction to my room

Posted by , from NC on Aug 2, 2016

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Property Features

Hotel Lucent offers its guests a spa tub and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hotel Lucent. Self parking is free. This 3-star Menlo Park hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (28.5 km / 17.7 mi)
  • Train station: Menlo Park Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Hotel Lucent offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Menlo Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Hotel Lucent Menlo Park
  • Hotel Lucent
  • Lucent Menlo Park
  • Mermaid Hotel Menlo Park
  • Hotel Lucent Hotel
  • Hotel Lucent Menlo Park
  • Hotel Lucent Hotel Menlo Park

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.