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Mercure Melbourne Treasury Gardens

Property class: 4
Family-friendly 4-star hotel near Collins Street

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Photo gallery for Mercure Melbourne Treasury Gardens

Food and drink
View from property
Garden views, serves breakfast, lunch, and dinner
Standard Room, City View | City view
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
13 Spring Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Flinders Lane
    ‪2 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Superior Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Garden View

  • Garden view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, Garden View

Superior Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Superior Room, Garden View

  • Garden view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, City View

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, City View

Standard Room, City View | City view

Standard Room, City View

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, City View

Standard Room, City View | Minibar, in-room safe, desk, blackout drapes

Standard Room, City View

  • City view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, Balcony, Garden View

View from room

Privilege, Room, Balcony, Garden View

  • Garden view
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Collins Street and Princess Theatre. Melbourne Cricket Ground and Melbourne Central are also within 2 miles (3 km).

What's nearby

  • Collins Street - 2 min walk - 0.1 miles
  • Flinders Lane - 2 min walk - 0.1 miles
  • Fed Square - 5 min walk - 0.3 miles
  • Princess Theatre - 7 min walk - 0.4 miles
  • Melbourne Central - 12 min walk - 0.7 miles

Getting around

  • Parliament Station - 5 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne, VIC (MEB-Essendon) - 25 min drive

Restaurants

  • ‪Market Lane Coffee - ‬3 min walk
  • Chin Chin
  • ‪Garden State Hotel - ‬4 min walk
  • ‪Farmer’s Daughters - ‬6 min walk
  • ‪Pastuso - ‬4 min walk

About this property

Mercure Melbourne Treasury Gardens

Family-friendly 4-star hotel near Collins Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3660 square feet (340 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the family-friendly Mercure Melbourne Treasury Gardens. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 3660 sq ft of conference space
  • 340 sq m of conference space
  • Built in 1968
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Melbourne Treasury Gardens offers 164 accommodations with minibars and safes. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (AUD 40 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 24 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 24 to 30 per person
  • Airport shuttle fee: AUD 22 per person (one-way)
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Melbourne Mercure
Mercure Gardens
Mercure Gardens Melbourne
Mercure Melbourne
Mercure Melbourne Treasury
Mercure Melbourne Treasury Gardens
Mercure Treasury Gardens
Mercure Treasury Gardens Hotel
Mercure Treasury Gardens Hotel Melbourne
Treasury Gardens Melbourne
Accor Melbourne Spring Street
Mercure Melbourne Treasury Gardens Hotel
Mercure Melbourne Treasury Gardens Hotel Melbourne
Mercure Melbourne Treasury Gardens Hotel
Mercure Melbourne Treasury Gardens Melbourne
Mercure Melbourne Treasury Gardens Hotel Melbourne

Frequently asked questions

How close is Mercure Melbourne Treasury Gardens to the airport?

Mercure Melbourne Treasury Gardens is 9.9 mi (25-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

Does Mercure Melbourne Treasury Gardens have an airport shuttle?

Mercure Melbourne Treasury Gardens offers an airport shuttle 24 hours a day, on request, for a charge of AUD 22 per person, one-way.

How close is Mercure Melbourne Treasury Gardens to the beach?

This hotel is 5.4 mi (21-min drive) from St Kilda Beach and 8.1 mi (26-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Mercure Melbourne Treasury Gardens offer free breakfast?

Free breakfast isn’t provided at Mercure Melbourne Treasury Gardens, but buffet breakfast is offered for a fee of between AUD 24 and 30 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Mercure Melbourne Treasury Gardens?

No, there is no casino at this hotel, but Crown Casino (4-min drive) is nearby.

What time is check-in at Mercure Melbourne Treasury Gardens?

Check-in begins at 2 PM.

Is there free parking at Mercure Melbourne Treasury Gardens?

Free parking is not available at this hotel. Self parking is available for AUD 40 per night.

Does Mercure Melbourne Treasury Gardens have a pool?

Mercure Melbourne Treasury Gardens does not have a pool.

Does Mercure Melbourne Treasury Gardens have a restaurant?

Mercure Melbourne Treasury Gardens is home to Hop Sing Bar & Food, which features Asian cuisine, garden views, and happy hour.

Does Mercure Melbourne Treasury Gardens have a spa?

There are no spa services available at this hotel.

How close is Mercure Melbourne Treasury Gardens to downtown Melbourne?

Mercure Melbourne Treasury Gardens is 0.7 mi away from Melbourne.

Mercure Melbourne Treasury Gardens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Asked for some takeaway to be heated up; they ended up sending a microwave to our room which was useful. Location was near the free tram stop. Had a good view overlooking the park. It's a pity they are closing the hotel!
Stayed 6 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Good location, simple check in and check out process
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay, however parking was terrible amd expensive.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Room was poorly appointed and not well cleaned. Staff were uninterested in caring for guests and do the bare minimum Breakfast was inedible.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our second star at the Mercure and we had a larger room which was great when travelling with the family. The service was great, particularly from David at reception, thanks!
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Friendly and helpful staff. Close walking to Rod Laver. Easy car parking. Lots of cafes and bars nearby. Great place to stay.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location as well as the friendly staff.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
+ staff were pleasant and helpful + central location - hotel and room tired - room very poorly lit (dark and gloomy) - room very poorly designed (appearance and, especially, functionality) .
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Graham

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Nice position, but overpriced. Tiny TV set with free-to-air and Foxtel movie/sports channels only. Neither breakfast no parking included. And the wifi was supposed to be free, but the in-room instructions said it wasn't. I've stayed at other hotels in this chain, and they were both cheaper and better.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
What I liked: the customer service was excellent and the buffet breakfast/restaurant was very nice. The beds are very comfortable. What I didn’t like: the rooms are dated and bathrooms had mouldy walls and black sludgy mould around the sinks. Not worth the 4 star ratings. The aircon/heater was unsightly in the rooms and took up too much space. Tv was very small.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the MCG and lovely Carlton Gardens. Rooms are clean and staff friendly
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, give free upgrade overlooking park, meals good, great hotel
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All very pleasing and comfortable and clean and that’s it. Was only the night.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff were excellent. Breakfast buffet was nice and the kids ate for free. Located opposite treasury gardens and next to Flinders lane, had fun exploring both. Hotel room was just a hotel room, nothing fancy.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great access to city, MCG and events.staff pleasant. Restaurant good though our dinner order was served incorrect.. facility nlooking old and maybe needs refurbishment for a good inner city hotel
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very well located. The rooms are very very small even when you compare them with European hotels. The lady that cleaned the rooms did not collect all the garbage and the room was not properly clean.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location is great. Our family room had two queen size beds, clean, roomy, good price. The standout for me is the staff - all Accor staff are so consistently well-trained and naturally friendly. Its a testament to the company.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Yummy breakfast and very friendly staff.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay for our family

Nice family trip, convenient for the kids show, park and shopping. Unfortunately there was a problem with the payment for the Wilson Car Park....we were charged /validated by Mecure for the 1 day and when we went to pick up our vehicle it didn't recognize the validation so we needed to pay $85 to get the car out of Wilson parking. Mecure staff were good they submitted the paperwork for Wilson to refund the money....now waiting
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

JG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant & went out of their way to make us feel welcome.
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean. Great location. Staff were very friendly and helpful. Offered everything that we needed.
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was very deceiving in the photographs. My room was very small. Also, the price for parking was not disclosed when I booked and had to pay an extra $40 per day for parking-which was off site. Staff friendly and room clean, but generally disappointed.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location to the MCG. Breakfast was simple but very nice. Don't think the restaurant was for families in the evening. however, plenty to choose from nearby. Clean tidy and friendly staff
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
great location. friendly service. lack of lighting in room.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was fantastic! I arrived in late/ early morning. Last minute.com.au takes too long to let the hotel know of my booking. Make sure you call ahead if you’re booking within 24 hours. They were very accommodating even though they were fully booked. They even gave me $10 off breakfast buffet which I thought the food was great for a mid priced hotel. Great bed. Great linen. Grateful for the service! I
Stayed 1 night in Jun 2019

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