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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly 4-star hotel near Melbourne Central

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Reception
Exterior
Food and drink
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Princess Theatre
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

8.6 out of 10
Excellent
(28 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

9.2 out of 10
Wonderful
(124 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

8.0 out of 10
Very good
(13 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

8.4 out of 10
Very good
(64 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

8.8 out of 10
Excellent
(16 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Melbourne

City center retreat .Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Central and Collins Street. Princess Theatre and Bourke Street Mall are also within half a mile (1 km).

What's nearby

  • Melbourne Central - 5 min walk - 0.3 miles
  • Princess Theatre - 5 min walk - 0.3 miles
  • Collins Street - 5 min walk - 0.3 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • Queen Victoria Market - 14 min walk - 0.8 miles

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly 4-star hotel near Melbourne Central
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 500 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

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Front of property

The Victoria Hotel Melbourne

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is $80
Jul 14 - Jul 15
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

How close is Hotel Grand Chancellor Melbourne to the airport?

Hotel Grand Chancellor Melbourne is 10.5 mi (22-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

Does Hotel Grand Chancellor Melbourne have an airport shuttle?

Airport shuttle services are not available at Hotel Grand Chancellor Melbourne.

How close is Hotel Grand Chancellor Melbourne to the beach?

This hotel is 5.6 mi (22-min drive) from St Kilda Beach and 8.5 mi (27-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Hotel Grand Chancellor Melbourne offer free breakfast?

Free breakfast isn’t provided at Hotel Grand Chancellor Melbourne, but buffet breakfast is offered for a fee of AUD 34 for adults and AUD 17 for children.

Is there a casino at Hotel Grand Chancellor Melbourne?

No, there is no casino at this hotel, but Crown Casino (4-min drive) is nearby.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Grand Chancellor Melbourne?

Free parking is not available at this hotel. Valet parking is available for AUD 40 per day.

Does Hotel Grand Chancellor Melbourne have a pool?

Hotel Grand Chancellor Melbourne does not have a pool.

Does Hotel Grand Chancellor Melbourne have a restaurant?

There are 2 onsite restaurants, offering options like local cuisine and happy hour.

Does Hotel Grand Chancellor Melbourne have a spa?

There are no spa services available at this hotel.

How close is Hotel Grand Chancellor Melbourne to downtown Melbourne?

Hotel Grand Chancellor Melbourne is 0.5 mi away from Melbourne.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1108 reviews
Rating 8 - Good. 387 out of 1108 reviews
Rating 6 - Okay. 133 out of 1108 reviews
Rating 4 - Poor. 55 out of 1108 reviews
Rating 2 - Terrible. 32 out of 1108 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service
Not happy with the shower entry. I have a bad leg. And was unable to get into the shower ,because the step with too high. How do you get in if I was disabled.
Stayed 1 night in Apr 2025

8/10 Good

Steve

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Julia

Traveled with family
Disliked: Amenities, property conditions & facilities
Old and dated property. Needs a refurb. Location is great
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for a weekend trip

My wife and I stayed for our weekend away in Melbourne. The location was good we could walk to most places. It was good for a short stay but probably not for a long stay. We were out most of the day. 1 night we could hear water running throught the air cond unit. Luckily we pretty tired from our day out we could fall back to sleep. FYI parking is not free, but i don't think anywhere in the CBD is.
Stayed 2 nights in Mar 2025

6/10 Okay

Rob

NOT my choice again

This hotel is (in my opinion) not up to the normal Grand Chancellor standard. The location in the city is supposed to be good for business, but the area is putrid most of the time, there is so much noise at night that sleep is near impossible, the parking is non-existent (unless you book it when arranging accommodation) and the bar staff are awful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to st Vincent’s hospital
Stayed 7 nights in Mar 2025

6/10 Okay

Jackie

Disliked: Property conditions & facilities
Average needs upgrade hallways dated locks dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Sem, Gatineau

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable just need to wait for renovation elevator
Stayed 3 nights in Mar 2025

10/10 Excellent

Sahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice I would definitely stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great place, nice staff. Only issue for me was the parking as it's super expensive if you can't get a spot in the one next door.
Stayed 3 nights in Mar 2025

8/10 Good

Brendon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall the hotel was a very good option in the CBD . There are many food outlets, tram is in easy reach and the room was great.
Stayed 6 nights in Mar 2025

8/10 Good

Jacqueline, Cherrybrook

Stayed 1 night in Mar 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cate

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel for quick overnight stay. staff lovely and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Mrs J S

Stayed 2 nights in Mar 2025

6/10 Okay

Amber

Traveled with family
Liked: Staff & service, amenities
Staff were friendly and the room itself was perfectly clean, comfortable, and quiet (apart from partying neighbours down the hall one night). I would have rated the hotel higher but there were a couple of factors that brought it down. First, I specifically included the pool in our search criteria when looking for our accommodation. Upon booking, there was a notice that the hotel elevators would be undergoing some repairs/upgrades and as such there may be some construction noise during the day as well as disruptions or delays in service. That sounded reasonably fine. But there was no mention of the pool also being closed for repairs. When we checked in, I specifically asked about access to the pool and the gym. The receptionist merely stated they were located on the first floor (which I should have queried because I remembered the pool was rooftop). Later that evening I called reception from my room to ask about the hours for the pool, and it was only at that point it was explained the pool was closed for renovations! This was highly disappointing to me when it was specifically included in my search criteria! Second, in the corridor to our room there was always a dirty room service food tray left on the floor for several hours each day. Minor issue but still brings down the overall cleanliness vibe. But overall still a comfortable and convenient place to sleep. I’d probably stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Sam

Stayed 3 nights in Mar 2025

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nick

Stayed 1 night in Mar 2025

10/10 Excellent

Nestworth

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay at this hotel
Stayed 1 night in Mar 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
very good value stay ,will be even better once pool is open to guests.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access hotel. Both dinner & breakfast restaurants on site. Very helpful and polite service and staff.
Stayed 1 night in Mar 2025

8/10 Good

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Chinatown
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the theatres and restaurants. bed was comfortable and room was clean will definately stay again
Stayed 1 night in Mar 2025