Holiday Inn Melbourne Airport, an IHG Hotel

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. On-site antigen/rapid COVID-19 testing is available for a AUD 12.00 fee. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Property follows sanitization practices of COVID-19 Guidelines (WHO)
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Staff temperature checks are not conducted regularly
• Temperature checks are available to guests
• Masks are not compulsory at the property
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless food service / room service is available
• Commonly-touched surfaces are cleaned with disinfectant
• Reservation is not required for facilities onsite
• Property confirms they are implementing guest safety measures
• Property is cleaned with disinfectant
• Contactless check-out is not available
• Staff wears personal protective equipment
• Mobile key entry is not available
• Debit cards not accepted
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Staffed front desk
• Children stay free - maximum age 12
• Social distancing measures are in place
• Contactless check-in is not available
• Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
• Onsite COVID-19 testing (Antigen) is available
• LGBTQ friendly
• Property confirms they are implementing enhanced cleaning measures
• Smoke detector
• Children stay free
• Individually-wrapped food options are not available
• Number of children who can stay free - 2
• No gap period between guest stays