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"Excellent customer service, staff were very helpful and accomodating to assist you at all times. The hotel pool / gym facilities were terrific for all ... " More

By a verified traveler on Fri 13 Jan 2017

Hotel Description

3.5-star Victorian hotel near Bourke Street Mall

Heart of Melbourne

A stay at this Melbourne Central Business District hotel places you steps from Regent Theatre and a 5-minute walk from Bourke Street Mall. Federation Square and Her Majesty's Theatre are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference center. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 370 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Hair dryers, safes, and showers are also available.

Heritage Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$70* Per night/room Nov 11 - Nov 12

Heritage King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Triple Room (Three Single Beds)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Heritage Queen Room with Single Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Heritage Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Victoria Hotel Melbourne ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Victoria Hotel Melbourne

Everyone (4) Couples (1) Family (1)
5 out of 5
Comfortable - Quiet - Clean - nice heated pool & hotub

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 14, 2019 by The Team at The Victoria hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Team at The Victoria hotel

3 out of 5
First room we were assigned had a strange noise cycling on and off above our ceiling. We were moved to another room which was much quieter. Guest washing machine worked OK, but the dryer didn't. After two complete cycles, our clothes were still seriously damp. We had to spread them around the room throughout the night for them to dry. I would suspect that the dryer vent was clogged somewhere preventing the flow of air to dry the clothes. I also reported to the front desk clerk that there was an unlocked and open electrical panel box on our floor hallway. Two hours later it was still open.

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 4, 2019 by The Team at The Victoria hotel

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Team at The Victoria hotel

4 out of 5

Posted by on Oct 24, 2018

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5 out of 5

Excellent hotel close proximity to all facilities

Pros: Excellent customer service, staff were so helpful, cleanliness / comfortable room and excellent pool / gym facilities for all ages.
Cons: Nothing
Location: Excellent location; close to city, markets, shops, restaurants, cafes, bars, etc. Able to catch trams, trains, walk and see street performers everyday
Excellent customer service, staff were very helpful and accomodating to assist you at all times. The hotel pool / gym facilities were terrific for all ages, room cleanliness was excellent and the room was exactly as indicated on website. Also the restaurant had an excellent food selection for breakfast and dinner if you decided to eat there and pricing was very reasonable.

Posted by , from Newcastle NSW on Jan 13, 2017

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4 out of 5

Can't get a better location!

Pros: Location, staff, location, room facilities, location, convenience of parking next door, location.
Cons: Lobby needs sprucing up - poor street appeal. And having connector plates hanging off the wall with cables showing is a no-no! (not power at least)
Location: Very central - half a block from the busiest street in Melbourne, Swanston Street. So many eating choices on Swanston.
Room was a nice size, and it was nice to have the obvious needs catered for - iron & ironing board, coffee and tea facilities, fridge, hair dryer, shampoo etc. So often hotels go cheap on that, and you have to go shopping when you'd rather be sightseeing. Staff were friendly and helpful. We had a high floor which meant no city noise, so our experience was great! Would definitely recommend!

Posted by , from Sydney, Australia on Nov 4, 2015

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5 out of 5

Great location, great service

Pros: Location, amenities, service
Cons: I cannot think of anything.
Location: It is centrally located, with loads of restaurants and things to do nearby.
This hotel is located right in the middle of Melbourne's CBD, and is easy to access from Kings Cross Station. It offered a comfortable room with all the amenities right in the middle of the city. If I come back to Melbourne, this would be my first choice of hotel.

Posted by , from Alexandria, VA on Sep 14, 2015

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3 out of 5

Very good value indeed. Fabulous location.

Good size clean room and very comfortable bed. No complaints. Hotel very tired but being renovated. A bit of a rabbit warren so beware if you have trouble walking or with steps to ask for easy access room. Evening dining very disappointing. Cold food and very harassed staff. Breakfasts ok, typical buffet. For price, location and room would definitely recommend. 

Posted by , from Adelaide, South Australia, Australia on Nov 10, 2013

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3 out of 5

Good price, but not worth it!

Great location in Melbourne, but we would not stay here again. The lobby is about as nice as it gets. Our room had no dresser and was barely big enough for the bed. No microwave, no dishes, 2 lights didn't work, the TV only had 5 channels and most didn't work half the time (skips, pauses, lost audio, etc.). We picked it because we thought its age would give it character -- really it just gave it a century's worth of grime and dirt. The carpets in hallways were dirty, the walls were yellowed with dirt, the hot tub was lukewarm at all times at best, the pool was incredibly small. To be fair, they were doing renovations, but overall it just felt dirty. Was not nearly as good as our hotel in Sydney (that we paid less for!).

Posted by on Aug 1, 2009

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3 out of 5

Not fancy, but clean and central, central, central!

I stayed here for 10 days in January of 2007. The rooms were clean & comfortable and the staff very courteous and helpful. This hotel has been around for many years and enlarged piecemeal over that time. To management's credit, renovations are underway as parts of the place are showing their age. Its location is stellar, being right in the center of the Business District and convenient to everything downtown. If you don't mind staying at a place with some ""character"" this hotel is hard to beat. Prices are very reasonable.

Posted by on Feb 13, 2009

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1 out of 5

Avoid this hotel at all costs!

If you truly enjoy staying in a dump that reminds you of the Ghetto, then this is your place. It is dirty, smelly, and just down right terrible. I wouldn't leave my dog there, let alone myself. Take my advice, pay the extra and stay at a nice hotel.

Posted by on Mar 4, 2007

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About the The Victoria Hotel Melbourne

Location 215 Little Collins Street, Melbourne, VIC 3000

Property Features

As a guest of The Victoria Hotel Melbourne, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2292 square feet (213 square meters) and includes a conference center. The business-friendly The Victoria Hotel Melbourne also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Melbourne hotel is smoke free.

  • 370 guestrooms or units
  • 8 levels
  • 4 buildings
  • 2292 sq ft of conference space
  • 213 sq m of conference space
  • Built in 1880
  • Dining venue
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.2 km / 15.1 mi)
  • Train station: Flinders Street Station (1.2 km / 0.7 mi)
  • Metro station: Parliament Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Victoria Hotel Melbourne offers 370 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Mister Munro - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Vic's Bar and Pool Room - Onsite pub. Happy hour is offered. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 for adults and AUD 25 for children (approximately)
  • Self parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Melbourne Victoria
  • ibis Styles Melbourne Victoria
  • ibis Styles Melbourne Victoria Hotel
  • Melbourne Victoria Hotel
  • Victoria Hotel Melbourne
  • Hotel The Victoria Hotel Melbourne Melbourne
  • Melbourne The Victoria Hotel Melbourne Hotel
  • Hotel The Victoria Hotel Melbourne
  • The Victoria Hotel Melbourne Melbourne
  • ibis Styles Melbourne The Victoria Hotel
  • The Victoria Melbourne
  • The Victoria Hotel Melbourne Hotel
  • The Victoria Hotel Melbourne Melbourne
  • The Victoria Hotel Melbourne Hotel Melbourne

You should know

  • Pool access available from 6 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.