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"Compliments: Staff was superb, 5 stars, especially Chaymae who went out of her way to assist with everything. Soufiane was also very helpful. We used the car sevice for outside of the medina and airport pick-up and drop-off, which we recommend for convenience and great service. The hotel housekeeping crew works tirelessly every day and does a great job. Same for the breakfast and kitchen staff who were always friendly, in a good mood and very accommodating. We would have given 5 stars if it wasn’t for the loud live music until 11pm -and loud restaurant guests some nights even after that. We were on the second floor and faced the inner courtyard. It must be intolerable for people in the rooms next to the band and the amps on the ground fl. If you are a party person who stays out, you’ll be just fine. If you prefer quiet relaxation, then this Riad is not for you. Location: Couldn’t be more convenient. Only a few minutes’ walk to most attractions, including the markets and the Jemaa el-Fnaa square. Restaurants: Bistro a bit on the expensive side but the Tagine was superb. La Pergola upstairs was average on food but nice space on the top of the Riad. A negative was that the entire space is smoking -difficult to understand nowadays! A suggestion to the owner: please carve out bigger half of the restaurant as non-smoking to make it comfortable for non-smokers. Rooms: very comfortable and spacious. Suggestion: to include written instructions on how to use tv and a/c."

"Modern riad. Chic and tastefully decorated. Great service!"

" Wonderful staff. Beautiful, historic property"

"Nicely decorated hotel in a great location of the Medina. Staff is very helpful and go above and beyond expectations. The pool is magical. Would stay here again! "

"I'm very happy with this service especially with the workers there."

"Riad Karmela at heart of medina, run by a team full of heart Eager to escape the end of the harsh British winter and keen for some early spring sunshine, we opted to go to Marrakech for a week. We picked this Riad because of its location and aesthetic and it did not disappoint. Situated in the Azbezt area of the medina, it is a few minutes’ walk from all the hustle and bustle of the souks and is excellent for all your needs as a tourist in the city. It is close to most of the main attractions and no more than 10-15 minutes walk from excellent restaurants. We took advantage of the transfers arranged by the hotel which was an excellent idea, as they bring you as close to the hotel as is physically possible. Walking down the narrow street to the fairy lit tunnel entrance, you enter the hotel and find an absolute oasis of peace and quiet. The riad is beautifully decorated in a traditional style, with several small courtyards that guests can rest in and shelter from the sun and the city. The roof of the hotel has many chairs and loungers for people who wish to worship the sun. The rooms were brilliantly furnished, with great facilities. The bed was amazingly comfortable with wonderful pillows we wish we could have kept! The breakfast every day was an excellent buffet, with an enormous range of tasty treats and delights on offer, including a wide range of hot and cold drinks. The frittata and Moroccan bread were particularly wonderful, as were the omelettes an"