El Poblado stay
A stay at this El Poblado hotel places you within half a mile (1 km) of El Tesoro Shopping Park and 2 miles (3 km) of Lleras Park. Santafé Mall and La Strada Mall are also within 2 miles (3 km).
Dining, fitness center
This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking.
Dec 5, 2021 by MOD Novotel Medellin El Tesoro
Dear ELVIN Thank you for taking the time to tell us about your experience at the Novotel El Tesoro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Oct 6, 2021 by MOD Novotel Medellin El Tesoro
Estimada JACKELINE Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Medellin El Tesoro. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente nos esforzamos en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.
Feb 8, 2020 by David
Dear Maria On the comment that you indicate, let me tell you that we have shared it with the responsible areas to find the solution. We also want to apologize, waiting for a new opportunity and with this get your complete satisfaction. Our commitment is that you want to return so we will be happy to have it again.
Oct 22, 2019 by David
Thank you so much. We are so proud you enjoyed your stay with us.
Sep 25, 2019 by David
Dear guest On behalf of Novotel’s El Tesoro team, thank you for sharing your comment with the rest of the travellers! We feel very proud that your stay with us fulfilled your expectations. We are proud to know that you enjoyed the Hotel and the service of our employees Our commitment is your return, this is why we would like to have you back soon in the near future. Thank you for your preference! Best Regards, Novotel Medellin
May 13, 2019 by David
Dear, Guest On behalf of Novotel’s Medellin team, we would like to thank you for sharing your comment. We are gratefull for every comments like yours help us to continue improoving in the service we provide. we appologize about the last situation, your suggestion it is alredy sended to the area responsable. Our commitment is your return this is why he hope to see you soon in the near future. Kind Regards, Novotel Medellin
Novotel Medellín El Tesoro offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. There are 6 meeting rooms available. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the eco-friendly Novotel Medellín El Tesoro. An airport shuttle (available on request) is available for a fee. Free self parking is available. This Beaux Arts Medellín hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Novotel Medellín El Tesoro offers 238 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
El Almacen - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Novotel Medellín El Tesoro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.