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5.0 out of 5

"Loved being next to Santa Fe Mall and milla de oro " More

By a verified traveler on Wed 22 Jan 2020

Hotel Description

3.5-star hotel near Santafé Mall

City center stay

A stay at this El Castillo hotel places you within half a mile (1 km) of Santafé Mall and 2 miles (3 km) of Lleras Park. Oviedo Shopping Center and Golden Mile are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. A coffee shop, a terrace, and a snack bar/deli are also on offer.

IPod docks, LCD TVs

The 70 guestrooms have LCD TVs with cable channels and offer iPod docks and minibars. Premium bedding, coffee/tea makers, and hair dryers are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$45* Per night/room Apr 14 - Apr 15

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel BH El Poblado ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel BH El Poblado

Everyone (1) Family (1)
5 out of 5
Loved being next to Santa Fe Mall and milla de oro

Posted by on Jan 22, 2020

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Comment from Hotel Management

Feb 6, 2020 by Edgar Rojas

Mr or Mrs; thanks for the good comments regarding your stay in our hotel

5 out of 5

Well worth it !

I really enjoyed my stay ! It was comfortable, quiet, easy to get to .Thank you -Elizabeth Rojas for your bright smile each day at the cafeteria .It really helped my stay !

Posted by , from Medellin, Colombia on Dec 9, 2015

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Medellin hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 11 levels
  • Built in 2011
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Limited onsite parking

Transport

  • Airport: Jose Maria Cordova Intl. Airport (MDE) (24.4 km / 15.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 8:30 AM.

Hotel BH El Poblado has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel BH El Poblado

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: COP 25000 for adults and COP 25000 for children (approximately)
  • Airport shuttle fee: COP 95200 per person (one-way)
  • Facilities fee: COP 7500 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • bh El Poblado
  • Hotel bh
  • Hotel bh El Poblado
  • Hotel BH El Poblado Hotel
  • Hotel BH El Poblado Medellin
  • Hotel BH El Poblado Hotel Medellin

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Hotel BH El Poblado offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.