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Hotel BH El Poblado

3.5 star property
3.5-star hotel near Santafé Mall

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Photo gallery for Hotel BH El Poblado

Lobby
Daily continental breakfast (COP 40000 per person)
Sundeck
City view from property
Superior Double Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Golden Mile
    ‪8 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Medellín

City center stay.A stay at this El Poblado hotel places you steps from Santafé Mall and a 5-minute walk from Oviedo Shopping Center. Río Sur Shopping Center and Golden Mile are also within half a mile (1 km).

What's nearby

  • Santafé Mall - 2 min walk - 0.1 miles
  • Oviedo Shopping Center - 3 min walk - 0.2 miles
  • EAFIT University - 7 min walk - 0.4 miles
  • Golden Mile - 8 min walk - 0.5 miles
  • Medellín Clinic - El Poblado - 17 min walk - 0.9 miles

Getting around

  • Aguacatala Station - 12 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 38 min drive

Restaurants

  • ‪Crepes & Waffles - ‬4 min walk
  • ‪Leños Gourmet - ‬2 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mis Carnes Parrilla - ‬2 min walk

About this property

Hotel BH El Poblado

3.5-star hotel near Santafé Mall
Hotel BH El Poblado offers its guests a sauna and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 2011
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • iPod dock
  • LCD TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Frequently asked questions

How close is Hotel BH El Poblado to the airport?

Hotel BH El Poblado is 14.5 mi (38-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

Does Hotel BH El Poblado have an airport shuttle?

Hotel BH El Poblado offers an airport shuttle 24 hours a day, on request, for a charge of COP 130000 per person, one-way.

Does Hotel BH El Poblado offer free breakfast?

Free breakfast isn’t provided at Hotel BH El Poblado, but continental breakfast is offered for a fee of COP 40000 for adults and COP 40000 for children. It's available every day from 6:00 AM to 9:30 AM.

Is there a casino at Hotel BH El Poblado?

No, there is no casino at this hotel.

What time is check-in at Hotel BH El Poblado?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel BH El Poblado?

This hotel offers free self parking.

Does Hotel BH El Poblado have a pool?

Hotel BH El Poblado does not have a pool.

Does Hotel BH El Poblado have a restaurant?

Yes, there is a restaurant on site.

Does Hotel BH El Poblado have a spa?

There are no spa services available at this hotel.

How close is Hotel BH El Poblado to downtown Medellín?

Hotel BH El Poblado is 3.5 mi away from Medellín.

Reviews

Hotel BH El Poblado Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 655 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

4/10 Poor

Hilda, San Juan

Paid for a king size bed and they put us in a smaller bed. check in was suppose to be at 3:00pm and at 6:00pm a was still waiting for room accomodation. Breafast was limited, unhealthy and poor.
Stayed 1 night in Aug 2025

6/10 Okay

Hilda, San Juan

Traveled with family
I paid for a king size bed and they put me in a smaller bed (no refund not apologizes given). Check in was suppose to be at 3:00pm and it was 6:00pm and was still waiting for room accomidation
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Erica

Very good, recommended 100%
Stayed 1 night in Aug 2025

8/10 Good

Gassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice, close to a lot of places. The staff was friendly.
Stayed 9 nights in Jul 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, amenities
Usefully next to a shopping mall with groceries in the basement.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carmillia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 3 nights in Jul 2025

8/10 Good

ANIBAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in front of a large shoping mall with good stores and dinning (informal) options. Metro is 10 minutes away walking, it seems to be safe. We use it and it is convenient and clean (avoid rush hours). The hotel is a bit far from "El poblado" shoping and restaurant área and also far from downtown. Downtown Medellín did not feel too safe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chevrolet, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien
Stayed 1 night in Jul 2025

4/10 Poor

Cesar

I was locked in the elevator for an hour and no one from the hotel contacted us.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Don

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities

Good Hotel With Two Serious Issues

Hotel Staff is nice and place is clean. However, there are 2 Elevators, one was broken, and I was told it has been broken for awhile. Also since the pandemic the restaurant is only open for breakfast. Breakfast is limited pretty much the same items every day, scambled eggs were Hard and Dry every morning. No lunch or dinner service in the hotel. Again one of those useless "rainshower heads" in the shower, at least the water pressure was ok.
Stayed 4 nights in Jul 2025

8/10 Good

Mary-Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an average hotel. Nothing special, clean and comfortable. You had to pay for more coffee for the in room coffee maker?? Why?? If you did not arrive at least 45 minutes before the resteraunt closed, pick-ins was very low. If you were early it was quite good.
Stayed 7 nights in Jul 2025

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desayuno puede mejorar

Hotel muy bien ubicado, buena limpieza, empleados muy amables, el desayuno puede mejorar, no había mucha variedad para los que no somos colombianos
Stayed 3 nights in Jun 2025

8/10 Good

Julio

Stayed 5 nights in Jun 2025

10/10 Excellent

Joshua E Del

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service the part of the hotel crew, Good facilities and Excelent ubication.
Stayed 3 nights in Jun 2025

10/10 Excellent

ROBERT

Stayed 5 nights in Jun 2025

10/10 Excellent

Victoria

Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025